The UPS Store

I will definitely give them my business again! Service was above and beyond while shipping items for my daughter’s school.

This can be a slow or busy UPS Store. It is 9 AM on a Saturday right now and I just dropped off a package. Don, the man operating the front desk was dealing with another customer, my return, a phone call, and someone asking questions about packing materials. He multitasked like a boss, and I was out of there in under a minute. My experiences here are typically like this. They are very customer oriented, easy to deal with, and still get you in and out quickly.

Normally I love this store Dong takes real good care of me all the time but this guy Justin was a total jerk I will only ask for Dong in the future!

I hardly ever review but I was inspired by such great service from the owner Phong. He was so great doing the notary and being careful to do it right the first time. They do keys too! And notary is $ 2! Amazing price and truly a nice guy :)

Great guys very helpful and obviously have a local group of regulars. I’ve done a fair amount of business with these guys and wi continue to do so.

This store has the friendliest staff I have ever encountered at a shipping store. They are very helpful with both copying and shipping. Prompt service.
I am a high school teacher in the area. We are not able to print in color. This store goes up and beyond to help the local schools, both students and teachers alike.
I am happy to give my business to this location.

I just cancelled my box here and am actually sad to say goodbye.
Used it for work, have used their copiers, and even notary.
They were the friendliest, nicest, most helpful crew at any UPS store (or comparable) shop I’ve ever been to.
If I wasn’t moving HOURS away, I would still be here.
Thanks for the great service guys!

I can’t say enough good things about this UPS Store. They are always very friendly and helpful when I come in. I do a lot of online shopping and they gladly ship my returns out. They do not charge me for tape and always give me a receipt. Recently I was running late and I stopped in the store 1 minute before they closed. They were still very happy to assist me and my transaction was fast and smooth. Will always use them for my future shipping needs.

Very friendly and helpful people. I needed to return several things I ordered online from different retailers. The people at The UPS Store were happy to help me organize all my packages, return labels, and provide a return bag for one item. I will definitely return to this UPS Store location.

The hours say that this store opens at 7:30. It is now 8 o’clock and still the gates are all locked up and lights are off. I called their phone number and I got an answering machine. They should change their posted hours or make sure they have employees that come in on time.

We’ve had our biz address at this location for a year now. Their service is great and the staff is friendly. They also always carry out the large packages that we often receive, which I appreciate. If your looking for a Private Mail Box, I recommend them without hesitation.

We have been using this store for over 5 years. They are great at service. Vic is always an engaging and fun to talk with. He takes the pain out of spending money to ship things. I look forward to visiting the store, and I can’t say that about most businesses I visit.

$ 20 for two F@#$%&! FAXES??? OUTRAGEOUS RIP OFF. I feel wholly taken advantage of and I’m pissed off. Nobody bothered to warn me of pricing before sending anything. That is an ABSURD price.

Everyone here goes above and beyond! Convenient, courteous and efficient. If you’re in the neighborhood, stop by to say hello to Dong, Vic and Stacey.

I am always amazed at the service at this location. Every time I go in, I am greeted with a smile and the employees are super enthusiastic about helping me with my shipping needs. Having such a wonderful alternative to the post office in a convenient location is so great!

Maybe it’s just me, but I’m completely out of sync with this location. Either it always takes forever, or something strange happens. Tonight, when I missed the UPS driver by 1 minute. I asked the clerk if there was another place I could go, and he called a big UPS spot who said they closed at 6 and there was no way I could make it in time. I left, got in my car and did a quick internet search and found out the airport location was open until 7. Glad I looked, or I would have been on the hook for an $ 850 phone.
Point of the review is, you may have better luck than me, and they have always been friendly, but I won’t be back, which is a shame since they are so close to my house.

I’ve been using this mailbox service for years and am incredibly happy with the service. The owner and employees are extremely helpful and friendly. They always greet me by name and with a smile. I’m always in and out of there quickly and would highly recommend this over a p.o.box. It is pricier but well worth it. I’ve had mailbox services at other ups locations and was not as happy with the service. This location the best!

I’ve loved doing business with this UPS store for many years now. You get the feeling that there will be no problems with your packages when shipped. The owners are on site 99% of the time and they make it quick and easy to ship or do any other service. Sometimes I walk in with things half done and they act like it’s no big deal and finish it up for me. They don’t even charge for their tape like another local UPS store does. Anyway always courteous and professional in the services they provide.

I’ve been going to this store a lot beginning of the year. Staff was always extremely helpful and nice. Owner is there almost always, ready to address and help with anything possible. After few months I went there again, just to send fax and to my surprise they almost doubled the price?! I’m sorry, I just can’t go over the fact that they charge $ 2.21 to fax one page locally (for comparison, it is not more than $ 1.50 anywhere else). I just don’t like that nitpicking and trying to make money on stupid petty stuff. I was making extra effort and going off my way to come and do my business here, and I’m sorry but that won’t happen again.

Lickety-​split, it seems I’m always in and out of this place in a jiffy. Why review a UPS Store? Aren’t they all alike? Absolutely not. The 16^th St and Glendale Store keeps addresses stored on their computer so I just give them my phone number, tell them to whom I am shipping, and (assuming it’s a repeat destination), and out comes the shipping form — no messy forms. I think most UPS stores have this capability, but many don’t bother. Also, they are diligent about sending a status email so I can track the package.
Aside from the holidays, it’s usually one of the same two guys in there and they are efficient, understand what to do with international addresses, and are kind and courteous. The few times there is a line, they always apologize for the wait and obviously try to be as speedy as possible. Overall, they act and operate like they WANT my business and appreciate it. That’s why I keep coming back, forsaking all others (UPS Stores that is).