Ghetto, and rude customer service! I waited for 15 mins just to drop off an already paid for box and there was only one other person ahead of me? The lady at the counter clearly doesn’t understand the concepts of lines. Another customer causal walked in back to pick up her mail then cuts in line to retrieve a package. The lady at the counter glanced at me then helped that customer first? After they were done chit chatting she THEN helped me?! Also I don’t think the AC was working properly in that store. It was hot and smelled bad, I won’t be returning to this UPS store ever again.
Ladie B.
Évaluation du lieu : 1 Scottsdale, AZ
Wish I could leave negative stars! Sent 4 pieces of art to CA, 2 were very damaged! They packed them with saran wrap and placed all in a big box with popcorn. For the amount they charged for packing(almost $ 40), it should have been protected very well and not stacked on top of one another. When I called, said name Lee, didn’t even apologize. All he kept saying was he did not do it… nice customer service, lol. Will never give my business to this UPS store again, and hope you choose wisely as well!
Holly M.
Évaluation du lieu : 5 Scottsdale, AZ
I agree with the first review. The people who work here are exceedingly friendly and I have had less than positive experiences and other UPS stores in the valley. I’ve also had my business PO Box here for years and their rates have never gone up.
Mallory R.
Évaluation du lieu : 5 Phoenix, AZ
Best UPS around. After a horrible time at another UPS location, these people were so kind and easy to work with. So glad to find a place where shipping is easy!
Cody R.
Évaluation du lieu : 2 Scottsdale, AZ
Went in to this store when it first opened to see if I could do my postage there. The owner told me that while they are a UPS store he could offer me US postal rates. I attempted to send one 2lb package as media mail. I know that it should’ve cost around 3 dollars and the guy wanted to charge me 6. I can only deduce that those are UPS rates. Regardless of what they say they are only a UPS store.