US Post Office

Can I give them zero stars??? I came in to cash one of their money orders and were rudely told they had to check first if it was any good. Okay, I know people can forger anything. It took them 30 minutes to «verify» if it was good.
This was done by the supervisor, because one of the others postal workers notified us that that THEY DIDN’T HAVE TO CADH IT. Especially anything over $ 100. What??? It’s a Post Office Money Order.
The supervisor finally comes back and says it’s good but we can’t cash it. We don’t have any money.
We asked if she had check to which she replied I don’t have to. But I’m sure we don’t have any money. People only pay with debit nowadays. Okay. But do you know for a fact? No, but no I’m not checking.
So we asked for her name yo which she replied ALL you need to know is that I’m the supervisor here. I don’t have to give you my name.
We asked for a badge number or anything to identify her and she said she didn’t have to give us any information except that she was the supervisor and worked for The United States Post Office. A government job and the rest was not our business.
Then she said she was done with us. Was not going to answer any more questions and to leave.
To find some other place that would and could cash the money order.
All we wanted was a valid answer.
When we asked again for someone higher than her, she said we were bring obnoxious with our question.
That she didn’t have to help us and didn’t want to help us and to leave.
It’s horrible to think that she’s proud to say that she works for The United States Post Office (A Government Job), while saying screw you, I don’t care nor want to help you. Get the fuck out of My Post Office.

Go there, you will see why its rated 1 star

This place is ridiculous! It is nearly impossible to get through on the telephone… Always busy! Have had many packages that weren’t delivered to my home and the tracking said «Left on porch» nope left at post office or wrong house. I’ve only lived in our house for 6 months and have had multiple issues! The manager there needs to really evaluate his career and how to get his employees motivated, they simply don’t care!

RUDE EMPLOYEES and the 20 minute wait doesn’t help. Better to use online services because you’ll get more helpful information and speedy service!!!

Convenient to our errands run in this part of town. Not sophistercated like most Unilocal*ers, many of our bills get paid using envelopes and postage or in-​person visits to certain businesses. We also mail letters and cards. This one is in a great location, central to many oft-​visited stores in the area.
An outdoor drop-​off mailbox, indoor mail slots plus postage sales and package mailing, I am delighted the Postal Service is keeping this location operational.

Let me say this I never envisioned that a United States Postal Service would have such poor service. As somebody who has traveled throughout the world and previously complained about the Postal Service available in places such as India and else where I truly thought I had seen the worst customer service in other areas of the world. Imagine my surprise when I encountered this particular USPS post office location. I have had packages tracked to the post office which have gone missing and I am not able to ascertain where they went but they have been tracked the post office. the extremely rude and uncooperative customer service present is i fathomable especially by Margaret Stuart one of the supervisors at this particular facility. The lack of professionalism has been mind-​boggling. On a regular basis I have had packages disappear or returned to sender for no explained rational reason. I have also experienced having other people’s packages put in my mailbox and vice a versa. I have had my mail open such as letters with money orders coming as gifts opened with no reason provided. Several occasions I’ve had my PO Box closed as a result of a error on the part of the clerk who was renewing my PO Box. And you guessed it the supervisor at the post office require me to pay a late fee and reopen new PO Box fee even though it was their error. I have complain but I have never been able to actually speak with the stationmaster nor have I been able to secure any reasonable effective follow up from the out-​of-​state consumer affairs. I have spoken to other patrons of this post office in the lobby and discovered that my experience has very much been mirrored with other individuals as well. My mother has sent some magazine subscriptions for my son which have been unexplainably returned to sender despite having his name on my PO Box and the correct address on the subscription. I receive monthly medical prescriptions from a pharmacy in Scottsdale. The prescription is tractor to the post office and this post office has managed to lose three different orders. As a result of this occurring in the pharmacy has elected to pay for shipping with UPS so as to avoid this issue .If you have the ability to take your business elsewhere I would highly recommend it you will be nothing but dissatisfied if you use the services at this post office I have good reason to believe that their employees were stealing the mail at the post office as well is after a customer complains about their missing packages there is a likelihood of vindictive retaliation that occurs as such my mailbox was closed on several occasions for no explainable reason

Some of the employees in this USPS location are downright rude and unprofessional. Recently, someone mailed to me a Priority Mail Envelope. Although it is advertised as a 2 – 3 day delivery, it took about 2 full weeks for delivery. All this can be confirmed when using USPS tracking service. Two week delivery. Thus, when I inquired at this Post Office location, the rude rude rude employee said, «well, there is no guarantee for delivery time. Extremely rude. I am in this post office often. MOST of the employees work at a very slow pace with lines out the door. They never smile and never helpful. Lazy and Rude.

The worst post office. Not good service and nice workers. Only one young girl was very nice, always long line …:(

First off, they have changed the sign with paper and tape so they close at 4:30pm Mon-​Fri, so if you were hoping to send something after work… NOPE! Lines are very long, there seem to be a lot of people working there, but none of them are at the registers. I don’t get it.
I’ve started buying my stamps online. I just can’t deal with it. I’ll have to check out this automated package machine people mention in reviews, that might perk me up a bit…

Holy h*ll, USPS is a load of sh*t. Can’t talk to any human and the one time I got lucky they didn’t care to help one bit. Giving you all a warning just use fedex or ups, and get your stuff without having it sent back to amazon twice

Do not know what these folks are saying unless it was just not their day. I have always
had pleasant and accurate service at this location. Far better than other stations I have visited. This is a very busy station, and they may be a bit under staffed particularly during busy times, but always pleasant. As a business owner, I would like to see more service personnel and shorter lines, but I will hope for some improvement there while I continue to visit this station. TIP: Visit at less busy times…
Jim S.

15 people in line and there’s 1 lady working. She appears to be 70 years old. This is the very reason that the Postal Service is losing millions of dollars a year. This is a complete joke. I am writing this from the parking lot as people walk up to the door, see the line then walk right out. I assume to Fedex or UPS.

good luck dealing with your shipment if you do come here!
The behind-​the-​desk ladies must be trained in meanness school. The staff are mean as hell!!!
Not just once but twice, I asked a older looking brunette lady for a little piece of tape for my envelope. She gave me the rudest look and told me they have tapes for sale when it was obviously all i needed was a one-​inch scotch tape to seal my envelope. Another time I had to mail a package and I asked for a marker. Again, she gave me the dirty look and just said we do not give out markers. I did not say anything to her but I went to the bank (wells fargo) and they kindly gave me tape and marker without asking anything. I would not use this post office unless my life depends on it!!! I would just use the machine so I don’t have to deal with the brunette lady!

The employees in this office are so rude. The woman on the far left kiosk that is mentioned in other reviews is the most miserable disgusting excuse for a human being I’ve ever encountered. Every time I come in she is rude to every single person she helps. She is so passive aggressive. Slowly waddles around trying to take extra time to complete any task in order to make people wait longer. My guess is she has no power in her personal life so she uses the tiny bit of control she has over customers by wasting their time as much as possible. Don’t even get me going on the employee that goes by the name of CeCe who told me I was interrupting her lunch break when she was called out to help by one of her coworkers. FYI CeCe — it wouldn’t kill you to skip a meal. There is a reason these losers get paid $ 10 per hour. There is one half way nice woman that works there. The rest are horrible.

Don’t come here if you’re in a hurry — there’s always a line.
But I do like the convenient self-​service station. Most of the time it’s not being used and I can run up, print out a label and be on my way. You can also come in after hours and use the self-​service station and avoid crowds all together!

I continue to go to this location because its the closest to my home however today is my last day there! There is an employee who is so RUDE (she refused to give me her name) I asked her for a marker and she said she didn’t have one. She’s always on the very far left. SHE’S SUCH A B*****!!! So then I said, «it’s a post office and you don’t have a marker?» So then I asked the sweet looking employee next to her for a marker and she was happy to lend it to me. So then I come back to other this rude employee and told her, «you really couldn’t just ask someone for a marker?» «How hard was that» … I asked to speak to a manager and want to know what the manager said to me?! She said «do not disrespect my employee»
OMG!!!
Anyway before with the white lady on the very very far left, she has short hair. She’s such a bitch!

Busy central phoenix location near the Biltmore area. This location has personal mailbox spaces along with a full service post office/​drop off location. There is an automated package kiosk which will help with after hours as well as help avoid long lines.

I am writing this review based solely on the little known fact that there is an automated package kiosk in the lobby!
Tired of waiting in line?
Need to mail that package after 7pm?
Can you use a computer or cellphone?
If you answered YES to any of the above questions, get to this USPS when mailing your next package! Granted, it should NOT be the size of a bicycle or big-​screen TV.
Shoebox size or smaller? This is the place you. I stopped in last night, NO WAITING!
Perfect.

I think I am starting to understand why it is that Postal Employees go «postal!»
Working here would make me want to start shooting up the place too!
The simple reason that the USPS is failing over all is due to the lack of customer service. Nothing should take this long, nor should patrons be subjected to the interesting summer stenches of the local crystal meth tweekers as we wait on line like this was the former Soviet Republic to send our packages.
I’ve said it before, and I’ll say it again, the USPS is going under because they fell behind the curve in customer service, offering a useful service, and being able to adapt to changing and new technology.
I for one won’t shed a tear when the USPS goes under in ten years.

Wanna know why the US Postal Service is struggling to keep their nose above water and on the brink of insolvency? Not adjusting their business plan upon the arrival of the Internet and Email Age, and… customers. You must keep them and their changing needs at the front of everything you do.
One day this week, I stood in line at this US Post Office for about 15 minutes, only to find out that my stuff (packed in my own box) didn’t qualify for any of their Priority Mail flat rates… it would make the Large rate ONLY if I crammed it into their own awkwardly-​sized, long, flat Priority Mail box. This meant I needed to:
1. rip open my own taped-​up box (with what??),
2. unpack everything in it (in front of all these people waiting in line??), and
3. re-​pack it in the USPS «large» Priority Mail long, very flat box (what if some of my items weren’t that flat??).
Exasperated after considering this option, I returned their «Priority Mail» tape to the counter, hopped in the car, and Unilocaled for the nearest UPS store. UPS gave me several shipping options, and I chose the one which got my box to its destination for $ 2 cheaper than the USPS, and also INCLUDED a tracking number. In and out in less than five minutes.
US Postal Service — time to get out of the Stone Age. Customers rule now, and the world revolves around our needs and wants. We young whippersnappers will absolutely whip out our iPhones, find your competitor, and give our business to them… all while standing in your store.