Sure wish I could give the pharmacy zero stars. Horrible customer service. One male pharmacy tech was so rude tonight and under his breathe over the phone he says oh my god. I said excuse me and of course he tried covering it up. He would not give me the corporate number and I asked again to talk to supervisor lets just say they put me on hold 4 times and the guy that’s answered was the same guy I spoke to that I was complaining about they tried pretending it was the supervisor. Horrible horrible place. Plus I have been trying to fill my medicine there for a month now and I keep getting the run around. One message says waiting in insurance approval and then I get an email saying its on delay because it’s not in stock. Oh and it was done the 27th and got no phone call saying it was done and they said they had to restock it. I know from leaving my meds there for a few days you get that annoying message over and over again to pick it up. Which I never received. I am so disappointed in this pharmacy. They make Walgreens have a horrible name.
Amy N.
Évaluation du lieu : 2 Phoenix, AZ
Wait is too long… as usual. No different than any other pharmacy. Mail order is the way to go
Leslie M.
Évaluation du lieu : 4 Phoenix, AZ
This store is clean. Fairly well organized. The workers are helpful and polite. Their prices range from high on regular merchandise to incredibly low on sale and clearance items. My favorite things to buy here are seasonal items and the odd gift for that hard to shop for person. Best word for Walgreens is convenience!
Shayna W.
Évaluation du lieu : 1 Phoenix, AZ
I wish you could write separate reviews for the store and the pharmacy within the store. In general Walgreens has been pretty good to me but I’ve never had luck with their pharmacies at any of the locations. I receive an email to refill my prescriptions and I’m told all j have to do is reply. I do as the message says and it tells me it will be ready by 11 am. So after work I drive down there to pick up my meds and it’s not ready. Not only is it not ready but the girl tells me it’s not even started. I show up over 7 hours after it was to be completed and it’s not started? Wonderful. I wait around for them to fill my meds and when I go to pay they tell me my insurance isn’t valid. I ask how is that possible if I just filled the same meds last month and it was valid? She tells me I paid the self pay price. I ask her why no one told me I was paying the FULL price for the pills so I could have given them my updates insurance and she lies and tells me it was my copayment. I ask if that’s true then why is it $ 0 this time? She claims she doesn’t know why the insurance didn’t pay. I let her know it’s probably because you didn’t tell me you needed my updated card. Now I have to go home and file my own claims to get reimbursed for the medications I picked up. This created a lot of problems because I reached out to my doctor to try and get my meds changed due to the fact I assumed the copayment was high when in fact it was free! I’m constantly having issues with Walgreens pharmacy and I’m such an idiot for returning here. To make matters better the girl tells the guy that I gave her the wrong card and he gives me a look like I’m an idiot. Well of course I didn’t realize my info was outdated when I’ve been filling my meds all year and it’s 4 months deep in 2015 and I’m barely being informed you weren’t billing my insurance and making me pay full price!
Jason D.
Évaluation du lieu : 3 Glendale, AZ
It’s ok. Walgreens seems to always be doing something, but it’s annoying they always have to say be well… like I’m going to try and be sick. lol…anyway just say hi or bye.
Sara E.
Évaluation du lieu : 5 Glendale, AZ
I really like the people that work there. They are very helpful and not in the annoying way. They welcome and leave you alone until you look lost then they ask for help and they wish you a be well on your way out. Great branding Walgreens. lol