Wendy’s

Every now and then, I crave a Wendy’s Double Stack. Today was one of those days. The Double Stack clocks in at $ 1.99 nowadays, but it’s still a great price for a small, compact, but juicy, beefy burger. They come topped with mustard, ketchup, onion and pickle. Pretty simple and pretty delicious. 2 of those and a small chocolate Frosty are a filling meal for just over $ 5.00. I prefer Wendy’s burgers over the other two big chains (McDonalds and Burger King), mainly because they cook your burger fresh, hot off the grill, every single time! Drive thru lady was friendly and Wendy’s ALWAYS has the fastest drive thru service of any fast food place. I’m sure I will be back.

The staff was very friendly. My food was fresh and hot. The customer service was excellent. I will definitely be returning to this location.

My daughter picked up food on the way home last Monday evening. While her food was hot, mine was inedible. The fries were not just cold and tough, they were slightly shriveled from sitting so long. I gave them two stars only because my daughter’s meal was good (for fast food). My hamburger was also cold (the meat itself), soggy bun, and one sorry-​looking skinny red onion ring (as well as normal ketchup, mustard, pickle) was on the burger. As there was no receipt provided (to do their survey as a method of complaint), I did place a complaint with their corporate office and did receive a call from a very polite and apologetic manager who volunteered to replace my food and my frosty. I explained that I felt his crew did not provide a receipt so a bad survey could not be done, and they hoped that we would just not say anything. (Surveys are a ridiculous way for businesses to evaluate performance. Too easy for fraud.) Anyway, when a Wendy’s craving hits, I will give this location another chance. Since we will be redeeming a complaint next visit, I’m sure everything will be fine. The visit after that will reflect whether or not this is a location worth spending money at.

Very friendly staff, very professional the restaurant interior was clean and well maintained.

Its 7 a_​m and their not open whays going on there. When I went up to the drive thru there wasn’t even a breakfast menu up

Oh, don’t have a cow, fast food and chain snobs, but I had as good a burger as I’ve ever had anywhere at any price today at. . Wendy’s. The Pretzel Bacon Cheeseburger. Juicy, flavorful beef, really tasty decently thick bacon, fresh, un-​wilted fancy (anything other than iceberg) greens, with a rivulet of melted cheese running down the side. I suppose it might have been pasteurized process cheese food substance, but regardless, the combination rivaled or surpassed any burger I’ve ever had at any price. It even looked as advertised: no steamy half-​smooshed bun sitting on a miniature version of what the ad photos look like.
As to health and nutrition, at 680 calories with 36 grams of fat, 46 grams of carbs and 1110 mg of sodium, nobody’s claiming this is health food, but some folks just need to relax their taut, toned buttocks (They’re judging me. I can feel them judging me) and enjoy a convenient burger done well now and then. Moderation, you know? If it helps, focus on the 36 grams of protein and potassium.
As for the rest of the story, the dining area floor and tables were clean, and the young man at the counter this afternoon was actually friendly. I’ve seen a notable improvement in fast food customer service employees manners over the past 15 years in Phoenix, but still rarely do they rise above somewhat perfunctorily polite to the level of actually «friendly». Granted that the mission of keeping fast food fast rarely allows for much in the way of customer interaction and the inside of the restaurant was not particularly busy mid-​afternoon, but this was still a cut above. My compliments.
I wouldn’t rate every Wendy’s or everything AT Wendy’s this highly, but for a single really good burger, a clean restaurant, and a few moments of personable interaction this day at this location, I’m a fan. My compliments, and four stars.