I live in Chicago and needed a hard shell case to transport a dental operating microscope. Pretty unusual request with weird dimensions. After getting frustrated with the local companies, I found Midwest and decided to call. From the minute I spoke to Gary, it was obvious I’d found someone who knew what he was talking about and cared about customer service. Gary went above and beyond to help me figure out what was the best option. He gave me a ton of advice even before he realized he had a potential sale — after giving me a lot of his time, he even told me about local stores I could buy from. But, by then, there was no way I was ordering from anyone else! I couldn’t have been happier with the service I received, and would refer anyone looking for a protective case to Midwest in a heartbeat. Thank you, Gary, for having the expertise and for taking the time to make my life easier!