Pickerington Heating & Cooling

Always fast, friendly and reasonable service! They get the job done and don’t try to do more than they need to!

Came out right away, and were honest. They also made us aware of a problem we would have in the spring, it was nice to be able to prepare.

We had needed a new central air for two years. Brett came out to determine what we would need and discovered that we would need a new furnace. Both units were as old as the house! Brett recommended which units were good for the house and gave us great prices! The air and furnace were installed today and the workmen were friendly and very professional. Everything was done within ³¹⁄₂ hours. I recommend this firm for all heating and cooling work and repair!

We had them perform yearly maintenance on our furnace and they seemed to do a decent job so we asked them to install humidifier for the whole house and a programmable thermostat. The humidifier installation went okay but it took them 4 separate visits to finally get the programmable thermostat installed. They saw we had a gas furnace /​heat pump set up but still didn’t have a clue as to what programmable thermostat would work with it and how it needed to be wired. Then last summer in our first heat wave, we realized we weren’t getting any air conditioning so I called them to come out check things out because I suspected the problem was the thermostat because we had no problems with A/​C before that. They assured me the problem wasn’t the thermostat but rather our heat pump needed to be replaced so we agreed to have them replace it with just an A/​C unit. With all the trips in and out of our house they never told us when they were done until I called them and told them I didn’t think they were done because there was still a huge mess in the basement with drywall dust, boxes and spare parts left all over the place. I expressed my dissatisfaction and told them they could save a trip out to put a «Satisfied Customer» sign on our front lawn and all the lead tech had to say was he was sorry. Since the weather has gotten colder a couple of months ago, we have found mice in our house for the first time in 20 years of living here and I strongly suspect they are getting in where Pick H&C did their work so when it warms up, I need to go out and find where it needs to be caulked. Yesterday, our heat was going out intermitantly so I took a close look around the furnace to see if I could see what might be the problem and it looks like the wiring for the humidifier, thermostat and new A/​C unit was done by the 3 Stooges. I have another company on their way to fix the heat and am curious as to what their reaction will be when they see how messed up the wiring is.