Tide Dry Cleaners

I dropped off my pants to get pressed. Im from the south, so my heavy is where my pants can stand on their own. When i called and explained I was assured they can do this. I pick up my pants after 3 days and they were not done correctly. So i brought back to be redone and after 3 more days still not done to my satisfaction. I understand some businesses can’t do what I asked but don’t assure me you can and I drop all my pants off to wear sweat pants for 6 days. The staff was always very nice and dealt with the situation. The manager Becka was super understanding. Great customer service. They do great work but I am particular in my starch.

I had a horrible experience with Tide. I read all the time about their great customer service and such on Facebook and I just didn’t see it at all. Customer service on the surface maybe, but no follow-​through and no refunds. I dropped off 5 items and made at least 5 trips back and forth for the stuff. One item wasn’t even sewn/​repaired as requested. Another I supplied the buttons for and they threw a random button on it that didn’t match any others. And a third item was ruined! A beautiful dress that I didn’t notice had a stain, they told me they pre-​treated it and it didn’t come out so they still dry cleaned it anyways and it came back with a tear through the embellishment on the dress that was not repairable. They told me they couldn’t be bothered to notify people if a stain doesn’t come out and see if they still want the garment cleaned.
I never got a sorry or anything and I personally spoke to Shayna (which is always touting their business on a local Facebook page). I have to say she was the least pleasant person I interacted with at Tide. Everyone else was much more interested in correcting the issues. Shayna just acted like nothing was wrong. Even if all items had been fixed and corrected the amount of time I wasted running back and forth to Tide was beyond ridiculous because the times given for pick-​up were never right. They had some problem or excuse for why it was late and not until my last time picking up and they had to know I was very agitated, did they bother to let me know the truck was running late that night so my item was delayed.

This place is pretty awesome. The staff is super friendly, they have convenient hours (7a-​7p), offer delivery and pick up service, and they even a lock box you can use if you need to pick up your items after hours (must prepay first). Oh and they have a drive thru!!! What’s not to love about that! It’s a little far from my house, but I use then because they make my life easier.

The best dry cleaner I have ever been to. I disagree with other reviews saying it’s not a ‘mom and pop shop’ and that it’s more commercial, I personally know the owner and it has all the service of a mom and pop shop and then some. I would recommend it to anyone and I will never take my clothes anywhere else. I don’t even live in Pickerington but this place is worth it !!! Very very worth it and truly the best of the best!!!

I recently moved back to Ohio from New York City. I actually live in Columbus but work near Tide Dry Cleaners. The dry cleaners in the city of Columbus are more pricey than NYC and they have damaged several pieces of my clothes. It was a welcome surprise to find Tide. The staff is incredibly friendly and helpful and you won’t find those typical distracted service people texting on their iPhones. The quality of care is excellent as well as extremely fast. I can’t say enough about this place! It is worth the drive if you don’t live or work in the area. A added benefit is their prices are much more reasonable. The only criticism I would have is that they have not expanded their business model into Columbus.

This a great place for dry cleaning. Although it is not a mom and pop dry cleaner and more commercial, they are quick at getting dry cleaning done. It is a little pricey, but Wednesday is the BOGO day… and that is a great deal!

BOGO Wednesday!
This place has great service — — car-​side pick up if needed. It does what it says it does, dry clean your clothes — and it does it well! It is a bit on the pricey side, but it often offers promotions such as BOGO Wednesday.