upon getting my puppy he was already missing half his fur, he wouldnt stop itching, and was obviously in a lot of pain. My vet had to prescribe antibiotics, front line, and allergy shampoo from the amount of fleas he had. Vernetta claimed to have no knowledge of this and it was not in the vet report. From the fleas he also got tape worm. the poor guy had worms all over his behind. My vet told me she must be running a puppy mill. He is slowly getting better, but beware of show me puppies.