Pineapple Day Spa

I wrote a review last week and see that it still hasn’t been posted. Hope this one makes it. Their website offers a 45 minute massage plus 15 free minutes for $ 55. The first time I went, the massage was less than an hour. I didn’t say anything because they only charged me $ 55. The next time I went and made sure to check the time and again… The massage was less than an hour. Then when I went to the front desk, they tried to charge me $ 75. I had to pull up the website to prove to the receptionist what I was talking about. She finally decided to credit me the difference, but I still missed out on over a half hour of massage. Very disappointed. The massage itself was decent and the receptionist was nice, but I feel like I was ripped off by false advertising. Very unprofessional! Thought I had found a decent, local place to get a massage, but I will not be returning!

The manicures and pedicures are nothing special for the price. The facials however are incredible. I’ve been to dermatologists, tried everything for my adult acne. Nothing worked. After my facial by Paula I’ve never felt more clean and my face showed a huge improvement! She even sent me home with a care plan for my face.

I’ve been going here for a few years and I’ve used PDS for nail care, massages, hair color, cut and waxing. I’ve experienced wonderful service and terrible service equally. I normally schedule multiple services in the same day to make a day of it and about ⁵⁰⁄₅₀ of the time it’s hit or miss with all the staff I booked being on time which creates a domino effect on the whole day.
I love the spa staff, every one has been wonderful, professional and knowledgeable. Brazilians can be embarrassing, awkward and painful. Not here! I started using Dia for about a year and I refused to use anyone else. She made the process quick, comfortable and surprisingly not painful. She recommended other services and products and became the reason I continued to use Pineapple Day Spa. I started using Paula for waxing as well.
The salon experiences have not been as good. I always got the same person for my mani/​pedi and she was always habitually late and had some type of dramatic reason. I would actually start to stress just listening to her sometimes… and the complimentary wine was much needed. One day by the grace of God, this tech was so late I was given replacement techs for my mani and pedi. Renee for my pedi and Sam for my mani and these two were awesome! I now specifically request one or the other and refuse to see the one previously mentioned. I’ve had my hair cut and colored here once and with my luck it was the same person who was dramatically late nail tech. The color was great, the cut… eh. But I had to listen to her complain about her kids, her ex, her bills, her babysitter, her previous client… shoot me.
I will continue to use Pineapple for salon services and nail care. If you find a tech or stylist you like stick with them. Use their online booking system to request them specifically instead of calling and getting someone randomly. Front desk is hit or miss but that’s not a make or break deal for me. This place is busy and those women are busy. I just wish they’d communicate with customers if we’re on time or late instead of making us wait for long periods of time. Dia and Paula are wonderful talented women who do their job very well and make Pineapple a great experience. Sam and Renee understand the importance of relaxation during a mani/​pedi and do great work.

I visited pineapple day spa for a hair cut a few weeks ago. The staff was friendly and helpful. My stylist, Samantha Plate, was super sweet and very skilled. I love the haircut she gave me. I signed up for coupons and they have great deals all the time! I will definitely be back!

Had hair trimmed by Diane. Appreciated her attention to detail and her focus on doing the tight cuts to make my hair have volume and be «handleable». Not ALOT of conversation but I liked it! Usually when stylists talk ALOT they botch my hair! My husband though got a trim by another girl and didnt like it at all. Not cheap to go here but very friendly people and they do a fantastic gel manicure!

Quite honestly, this may have been the worst mani-​pedi I’ve ever had. Scheduled the express mani-​pedi, asked the receptionist what it entailed to ensure that it included the basics (cutting cuticles, exfoliating, nail shaping and cutting, and of course polish). The technician does not know how to perform any of the above mentioned basic services with any kind of skill. The polish was too thick in the bottle and peeled off after 8 hours, 8 hours1??? My nails were not shaped or cut properly or as requested (squared), my toes had hangnails days after and my nails themselves peeled. Cuticles were not cut this was a mess!!! It was as if I paid to have my hands in feet in worse shape than when I arrived. Simple advice: DO NOT WASTE YOUR TIME OR MONEY HERE.

I have been going here for years to get my hair cut. Jesse does a great job so I am happy. Sure, it’s a bit pricier than a barber shop but I stick with what’s working…
My wife uses a bunch of their services as well, hair, nails and so on. No complaints and we would recommend giving PDS a try.
New remodel recently and they have wifi and amenities while you are waiting.

I must confess that it’s been a number of years since I was a customer at Pineapple Day Spa but, to this day, I still cringe when I go by. It has become the running joke with my friends when we pass by…“remember when they gave you cheese doodle orange hair?” Oh, ha, ha, ha. It wasn’t funny back then. I remember it as a very snooty sort of place. Annoying and uninviting. The fact remains that there’s a pig farm just 500′ to the south and east. LOL The day spa ‘tude just doesn’t play well in the sticks. Hopefully, that has changed!

After my Unilocal review of Pineapple Day Spa appeared, the spa’s manager, Ryan DeJong, invited me to pay a visit to my former salon. I took him up on his generous offer, anxious to experience what he described as a new and improved Pineapple Day Spa.
I was amazed to see the beautiful changes that the Spa has implemented. The cream color scheme that dominated the Spa when I was last a customer is gone, having been replaced with chocolate-​brown walls accented with green curtains. The makeover gives the place a modern vibe that is still welcoming and inviting, unlike many modern spas that often feel sterile and snooty.
The very professional tech who was responsible for my pedicure was named Dia — I discovered how to spell her name correctly! The pedicure station has been moved since I was last a Pineapple client. Instead of the mounds of pillows that I remembered, the station is now situated over by the manicurists’ tables. This is actually a very nice change. The station is bright and airy and is a friendly, inviting space. In terms of the stations themselves, clients now soak their feet in large, copper-​colored tubs that are filled and carried to the stations by an assistant. What a nice touch!
My pedicure came out beautifully thanks to Dia, a nice and professional aesthetician. She really made my feet look fabulous, and the fall color I’d chosen as my nail polish really looked good thanks to her handiwork. I was also impressed by the fact that Dia used gloves when working — Pineapple is only the second spa I’ve ever been to where this was the norm, and I’ve been a day spa fanatic for close to 8 years now. Major points to Pineapple for utilizing this health precaution that protects both client and employee.
When Dia finished with my feet she excused herself, mentioning something about setting up a steamer. I assumed that this was some sort of high-​end pedicure drying station and didn’t think that anything was out of the ordinary until Dia led me to a nearby room and began explaining the ins and outs of my facial service.
What? I didn’t book a facial! Only a pedicure! For me, facials have always existed in that rarefied world called Things I Cannot Afford. I must have looked really stunned, and became especially more so when Dia informed me, with a smile, that I was also getting my hair done afterwards. What? Hair! I was sure that it was some sort of scheduling glitch, and Dia brought me over to the front desk to check.
It honestly never occurred to me that Ryan, the general manager, would have booked these appointments for me. When the front desk clerk told me that the appointments were complimentary, I still couldn’t really believe it. Dia and the desk clerk asked if I had anywhere I needed to be afterwards — I didn’t — and I asked if they were going to cut my hair — they weren’t. It was just a wash and a blowout. I’m sure they’ve never had anyone respond in such a stunned way to a free facial and blowout, but I want to take this opportunity to assure the staff that I was really very bowled over by Ryan’s generosity and their general kindness.
I was led back to the facial room, where I received a lovely 20-​minute facial known as a Microzone treatment. It was great! And Dia was so friendly and really knew what she was doing. We talked during the procedure; she explained to me the many Dermalogica products that the Spa uses; and I generally had an unbelievably relaxing experience.
My skin felt AMAZING afterwards. It’s never been that soft before. Dia told me that if a client cannot schedule a facial every 6 to 8 weeks, as is customary, then facials during a change of season are recommended. I know for a fact that I will be having a Microzone treatment again before Christmas, that’s how wonderful it was. Ryan, can I book now?
I also can’t say enough about Jessie, the stylist who did my hair. I remember her from before but was not one of her clients. The salon area where she works has been totally revamped yet retains its open appearance. Jessie is truly a professional and she made my hair look phenomenal in the span of 45 minutes. She dried it perfectly straight and it looked beautiful. If I ever need a blowout and I’m in the area, I’m calling her.
At the end of my service, I actually got to meet Ryan, who is very warm and must be a great guy to work for and work with. He reiterated that all of my services that day — including the pedicure — were complimentary. I basically received $ 85 worth of services for free. Especially today, when businesses can’t afford to literally give stuff away, the fact that he went out of his way to give me a fabulous spa experience was massively generous and says volumes about how he runs his business. I was so impressed and so happy! Pineapple Day Spa quite literally made my day. A 5-​star experience all the way. Will I be back? You bet.