Privacy Electronics

There is nothing I love doing more than research (yea right!) but when it comes to an expense that benefits the company I manage, it’s a must. So I did pretty heavy googling to find security cameras for our school. I travel in and out of the office a lot, so having access to the cameras was key, to make sure operations ran smoothly. I called the company after finding them online and was greeted to a friendly operator. I asked her a ton of questions, that even I would’ve been annoyed to answer haha. But she answered every one as if it was vital for me to have all details! I couldn’t appreciate that more. Good customer service is so hard to find these days. Because we’re a school there was only select hours we could install, but the company worked with us to ensure it was completely done after school hours. Also, the installer showed me exactly how to use the services, which I so appreciated (I am just enough tech savvy…). Now, I can reliably check on my offices without being present! Couldn’t ask for a better experience. Thanks to Mike who did such a professional job and answered all of my questions with knowledge and ease!

Equipment failed and they would not honor the warranty! Beware the installation warranty is only good for 30 days…

This company has deceptive sales agents and then they hide behind their FINE print… when you want a refund… stay AWAY!!!

We purchased a home security system from these people and like another reviewer said there was no hard drive installed. We called and he said that that was an additional cost. We asked why would you sell a camera that does not record? No response, no compromise so we decided to take it to another camera place and paid an additional $ 75, and have it record for 30days. I did not enjoy the owners harsh policies, just give the customer a chance to explain and work things out. Anyway, do your research and try to stay away from this one!

We were really disappointed with our experience here. Sure they have a good selection of products but talk about over priced! We were shopping for a home serveillance system and their prices were crazy. We ended up going somewhere else and got what they quoted as a $ 1200 system for $ 400 and that included an extra 2 cameras.
Nice people but they must cater to businesses cause their prices sure don’t deliver to the everyday user.