The technicians are great but the office staff is horrible! It’s like an episode of mean girls. They sound like snotty 20 year olds. Huge bummer having to deal with them and good luck reaching a manager. They refused to let me speak to one. I will never call back.
Pepper R.
Évaluation du lieu : 5 Honolulu, HI
Let me add to these five star reviews… And start by saying I simply can’t get over how amazing Dominik is!!! We just bought a condo and wanted to just check all the pipes and valves to be sure everything was on the up and up. What we got was akin to a full home inspection and a serious education about the plumbing in our condo! The next time we see a plumber, I hope it is Dominik! Totally thrilled with Rooter Man. Thanks guys!!!
Paul M.
Évaluation du lieu : 5 Chicago, IL
My water heater needed to be replaced, so I called a company(hint: their name sounds somewhat close to Rooter-Man) and I was quoted $ 1,200 for a new unit and $ 700 for a rebuild. I wanted to get a comparison quote, so I called Rooter-Man. Well, boy was I amazed. For the same exact unit, Rooter-Man quoted me $ 575. The technician Dominik was even more than happy to have the job completed the same day itself! Thanks Rooter-Man!
Lindsay W.
Évaluation du lieu : 5 Tampa Palms, Tampa Bay, FL
Excellent! I called with a disposal issue, hoping they could send someone in the next 24hrs. The person I spoke to on the phone(who was extremely helpful an friendly) had someone out to my home within 2hrs! The gentlemen was friendly, patient, knew his stuff, and was clean — he cleaned up after himself, and was clean upon arrival. I had to have my disposal removed(due to previous owner), and he was able to do everything on the spot! I’m so happy and relieved, and it didn’t cost an arm and a leg. I hope I don’t need this kind of help in the future, but if I do, I know where to call!
Dora B.
Évaluation du lieu : 4 Seffner, FL
We had a massive blockage deep inside our kitchen sink, and my husband saw these guys online with a special that said they would clear any drain for $ 79.00. He called, and that was when we were told, «Oh, well, if it’s the KITCHENSINK, that means he might have to go through the roof so that would be $ 129.00.» At that point, we were a little bothered, since the online ad had said ANY drain… not ANY drain except the kitchen sink if you have to go through the roof. But, we needed a working sink, so we didn’t really have any other choice. We were told he was«on his way right now and would be right there», but it was still over two hours before he showed up. Neither of these things are HUGE issues, but they were annoyances and issues with things not being the way we were told. Anyway, when the plumber DID show up, he was very courteous and quickly had everything set up and taken care of. He did in fact have to go through the roof. He was probably only here for fifteen minutes, but the drain worked perfectly after, and he was very clean and methodical, and never tried to sell me on any additional services or talk down to me. While we were a little put off by the fact that it was not, in fact, «any» drain for their sale price, and how long it took them to arrive versus when they claimed to be on their way, they still provided great, clean, reliable service, and I’ll take a few hours of inconvenience versus the 8+ hours I spent on my weekend with my head under the sink and a snake trying to fix it myself.
Kelly P.
Évaluation du lieu : 5 Tampa, FL
I needed a new water heater and found Rooter Man had a deal for $ 525. I called and they were there within a few hours– ON A SATURDAY. I did not expect that! The plumber was friendly and quick. Now I have a new water heater and if I ever need a plumber again(I hope I don’t) Rooter Man will be my first call.
Chrysti R.
Évaluation du lieu : 5 St Petersburg, FL
My 18 year old hot water heater died suddenly. I did a lot of research on water heaters and installation and it seemed like it would cost an arm and a leg. Fortunately, I found this company on CL and their sales price of $ 525 included the waterheater, removal of old waterheater and installation. You have to pay additionally for the permit(if your city code requires one like mine in st. pete) but there’s no up charge for the permit $ 75 for me. I also paid an extra $ 50 for a bigger water heater. All told the total cost was $ 650. That’s a real deal! Sure I could have gotten some random handy man to put in the water heater for $ 100 but they wouldn’t guarantee their work or pull permits. The guy who installed the waterheater was friendly and quick. I will likely use them again.