Macy’s

Worst Macy’s I’ve ever been to in my entire life. It’s hot and musty in there. No ventilation. Poor product offering. And they come to your fitting room to ask you to put your clothes on a rack after you try them on instead of leaving in the fitting room. Isn’t that what they do? Put clothes away no matter what? Not going back ever again !

So I grew up going shopping at Macy’s with my Mom in NYC. So I do have a soft spot in my heart for Macy’s. Just a great store with lots of variety. Great Rewards program and App for your Iphone. Great Kitchen and Home section. You can even buy matresses! My only complaint is that the Men’s Shoe Department is the size of a shoebox. I know, hardee har har. Employees bend over backwards like Mary Lou Retton to take care of you.

I walked into Macy’s recently in search of a new foundation. The cosmetic options at this location are more limited than I am used to at a department store, however, I was extremely impressed with the products I ended up buying and the service I received. I was greeted immediately and although the salesperson was busy with another customer, she made sure to acknowledge me and let me know she’d be right with me. As soon as she finished the other customer’s transaction, she found me and asked how she could help. She helped me to choose a new foundation, that matched my skin tone and my skin type. As I was checking out she gave me a sample of a new product to try and told me when it was gone, she would supply a second sample so I could be sure I wanted it before purchasing the full size. She also sold me a face wash, helping me to understand how it works and why it would be good for me. So far, I love the foundation, face wash and the sample product I was given. Thank you so much for being helpful and to the point. This was a very pleasant experience and I highly recommend this location!

My fiancé visited this location to register for our wedding. Marjorie is super helpful and even remembered our names when we popped back in about a month later. She helped us register for all of our china not just once, but twice, as we changed our minds. They have a great selection and everyone seems very helpful.
On another note, I had visited this location prior to registering here for the wedding and I had great service. There was a mistake in where a clearance item had been placed and they honored the lower place. Something they did not have to do, but it was greatly appreciated.