I am a fan of Dr Malotte. First of all he squeezed me in on the same day I called for an appointment. I arrived at his office and was promptly greeted, welcomed and given just a few forms to fill out. After filling out the forms I waited about another 15 mins and was brought back to the Drs office. He came In to see me very promptly and I was immediately impressed with his approach. Truly a good guy. After a short conversation about the trouble I was having with my ear he began the examination. Within 5 mins he relieved my discomfort and did so without any pain. I would definitely see him again without hesitation. Great experience all around.