Good Appliances #2

You can get great prices here. 2 of the 3 things we bought work fine. However the front load washer has been an issue. Had it serviced once and didn’t fix the problem. Getting him out the next time or just getting them to answer the phone was a problem. However I left a message in which I dropped a few F bombs in a very angry voice and got a call back in minutes. 24 hours later the problem was fixed. So now 2 months later everything is working well. Bottom line if you don’t want to pay much for appliances not a bad place to go but it comes with risk. Make sure he puts the 90 day warranty in writing

I bought washer and dryer from this place I found on Craigslist. I visited the place and felt buying from this place might be a gamble! When I got home and plugged Appliances My Washer didn’t work correctly and dryer was not drying as well, I called and owner of the business came by to make an adjustment. Owner said he had made adjustments and Guaranteed if appliances didn’t work correctly he would trade for a functional set. A week later I reach out to owner again to address adjustment on dryer as it was not drying, I didn’t get a call back? Kept calling and no answer. I have to admit my I knew it was a gamble, «I lost».

Meh. Wife and I wanted to support a local business. Found them on Craigslist and bought a fridge, washer and dryer. All appliances are defective in some way or another. Fridge stopped cooling, dryer over heats and won’t work unless we beat the door in and the washer has the same issue. I guess these people buy used appliances «fix» them then resell them. Problem is they never fix them properly. Their troubleshooting is minimal. They came out took a look at my fridge and changed out what seemed to be a solenoid. Oscar the owner told me to call him back if it stops working again. Needless to say I called him twice and haven’t heard back from him. Guess I’ll just call my warranty company and have them fix it right. This is what I get for wanting to support a small local business. I gave them two stars cause they made one effort to fix the fridge.

Bought a house, needed some appliances. Refrigerator and dryer for a good price, delivered in an hour. That part’s great.
The floor is damaged, the door frames in the house are damaged. He left filthy handprints all over the walls. The fridge stopped working — so I put in a call. He came out and forgot his tools. We made an appointment for him to come by the next day, he never showed. Finally he fixed the problem, which came back again. He replaced the fridge, but only after a week of leaking.
The dryer stopped working also. He replaced it and both work fine. I so wanted to do business locally, but I can’t recommend this place to anyone. I’m going to stick with two stars, but these guys need a class in how to run their business. Train wreck.

I hate this place call them a for 3 weeks to come fix my washing machine. I will never buy from them again.

Good Appliances is great. I was suspicious because I found them on Craigslist, didn’t find a Unilocal review (I’m first woot!) and couldn’t find a website… Given I needed a full sized stackable W/​D immediately, I took a chance… Good price, good people. They will deliver and install locally, but I needed in the city, so I picked up and installed myself…
Unfortunately, after installing it, I found it was leaking. I checked all attachments to makes sure it wasn’t my installation, but didn’t find anything wrong. I called Oscar who was willing to drive from Pittsburg all the way to S.F. on a moments notice. He came and fixed what he believed to be the issue.
Unfortunately again, it wasn’t the issue. It continued to leak, but after a call to Oscar again, he was out to fix immediately again. After doing some analysis, it turned out to be the drain hose… my installation error d’oh! He fixed it for me. I apologized for having him drive all that way twice, but he so graciously told me it was his pleasure. I tried to give him more money, but he refused, until I told him that I wouldn’t take no for an answer.
These guys are legit. I would buy from them again and would recommend them to my friends.