Martell Water Systems

Martell drilled our well 30+ years ago in Piedmont and they have provided various repairs/​upgrades over the years, replacing old, worn out parts. Last year they did a complete overhaul with new pump, pipe, wire and electrical components. Last month the well stopped working. It took them a few weeks to get to me because they are swamped with work and they provide service to those who can’t flush their toilets first, landscape needs second. Frustrating but reasonable. They came out, I have been very impressed with their crews, and had to replace an electrical part they had installed last year. After pointing this out they only billed me for the labor not the part. Martell is a good company, they know their business and stand behind their work. I would recommend them for your well. Thanks Martell.

We have a well on our property that we use to water our landscaping. Twice in the past 10 years we had a malfunction with this system and I called Martell to fix it. The first time, the pump died and had to be replaced. The second time, the pressure switch that turned on the pump stopped working and had to be replaced.
In both instances, Martell was responsive in setting up an appointment, coming out at the scheduled time, troubleshooting the problem, and fixing it.
I think they do a good job and recommend them.

Just had a well drilled on our home in Briones. Leroy has been in the industry for 30 years and clearly knows more than the two other companies I received bids from. The Martell team was friendly, professional and efficient.

I came across Martell Water Systems in my search for a company to drill a new well on my property out in Oakley. My existing well was having issues and needed to be replaced. I had been dealing with two other companies prior to finding Martell, but the other companies were terrible at following up with me and given the cost of a new well, I just didn’t feel comfortable doing business with them. Martell on the other hand was completely different!
Leroy came out on short notice after hours to give me a quote on the new well and explained their entire drilling process to me (something none of the other companies had done). He explained the equipment they used and the processes /​materials which set them apart from everyone else. I’ll be honest, when I was listening to him explain their process to me, everything sounded great, but in the back of my head, all I could think of was $$$ signs. I thought their quote was going to well above all the others I had received. When their quote came back, it was right in line with all the others I had received so I was pleasantly surprised. Being that I had no water, I was in a hurry to get the process started so I could finally put this disaster behind me.
I put the deposit down on the job on a Thursday, Leroy had the permit for the new well that same day and had the rig and equipment set up at my house the very next day. Due to a holiday weekend, they didn’t start drilling until that Wednesday, but they finished drilling by the end of the week. The following week, they installed the new pump and plumbed all the new water lines into my existing water system. The crew doing the work was friendly, knowledgeable and efficient. They were able to drill the new well, get everything hooked up, destroy my old well and have me up and running in just about 2 weeks. All the other companies I talked to had quoted 2 – 3 weeks before they’d even begin the work.
Martell definitely went above and beyond what I ever expected. The new well is working perfectly and their installation of the equipment was professional and thorough. Wells are not cheap so you want to make sure you have one reliable company to deal with who will drill the well and install the equipment. Martell was definitely that company for me so I suggest you check them out if you’re in market for a new well.