ALEX AND ANI Pittsburgh

Like the store, however, I had a bracelet to exchange and the check out person was extremely rude! Didn’t even acknowledge that I was in existence!!! Will never go out of my way to shop here again!!! My business goes to Gifted!

From the time I walked in to this store on Tuesday evening around 7 pm, the two female clerks could not have been more cold, unfriendly and visibly bothered. And mind you, there was NOT A SOUL in the store. I was looking for a Birthday gift idea for my friend and I asked them if they had any bracelets with a golf theme. Again, they just looked at me like I had 2 heads and coldly said «no.» Not, «why no we don’t, but is there something else we could show you?» Perhaps suggest something else. Nope. And when I asked if they knew if Nordstrom might carry the golf theme, they responded with «does Nordstrom even CARRY A & A? And from there insinuated that they were probably not real because many stores carry knock offs» I looked at both of them and told them flat out how rude I thought they were. From there, I went across the street to Williams and Sonoma to get a gift idea there. NIGHT AND DAY. First of all, W & S was packed and it didn’t even matter. One of the Associates (Renee) went out of her way to help me with ideas. I ended up spending a lot of money. Not only on a gift, but something for myself. I wanted to go back to the Alex & Ani store and pull a Julia Roberts and tell them «BIG mistake. HUGE» I would steer clear of this store. Snobby and for no reason at all. I bet the people at Rolex don’t even treat their customers like that. If you want A & A, I suggest you either go to Nordstrom or Allan Jewelers in Beaver, PA. The folks at both of those stores know how to treat customers.

Went in before dinner to get my daughter a surprise birthday present.
The young lady behind the counter was so nice and so helpful I am really sorry I didn’t get her name. The place is right on walnut in shady side so it’s easy to get to.
The parking garage is right across the street on bellefonte.
The selection is excellent and my little girl was very happy… We’ll be back

I visited Alex and Ani (AH-​née) on Walnut Street in Shadyside recently in search of gifts for my mom and sister. I was greeted warmly by a pretty bangle-​clad girl that helped me through my shopping experience by explaining the different meanings of the charms adorning their different products (bangles, necklaces, rings, even candles). I eventually settled on a few different bangles and a candle.
I enjoyed the positive energy of the store and will likely come back for gifts for my female friends and family, especially since my mom and sister are now hooked.
Guys, if you’re looking for classy and affordable gift ideas for the ladies in your life, then do yourself a favor and take a trip to Alex and Ani.
P. S. — Everything is made in the USA!

It’s always nice being able to get instant gratification and not have to wait for an online purchase to arrive, and that, coupled with the kind service here are the reasons why we come back.
The staff has always been hospitable, helpful and knowledgeable. It’s nice to be able to find what you are looking for with ease and someone who is a pleasure to deal with.
Like all Alex and Ani prices, they are consistent here and more than fair. I will continue to shop here and recommend it to others as well.

This really is a beautiful store. I didn’t know much about it before they opened up shop here (they just opened a few months ago). As far as I know, they are the only Alex and Ani in Pa. There are some other places that sell their stuff, but this is the only actual full store in Pa.
Their biggest seller is their bangles, although they do have rings, necklaces, and earrings I believe, as well as some leather bags, candles, and scarves.
I like this place… I buy stuff here for my mom/​sister/​friends and they always love it. I’ll usually end up wanting to buy like six or seven different things, so it will add up quickly, but for the most part, their stuff is pretty affordable, and I like that it is hand made in the US.
The staff is always very welcoming and willing to help you with suggestions on what to pair together, or answer any other questions for you.

Was so excited that an actual Alex and Ani store opened in Pittsburgh and couldn’t wait to go! Finally made it a point to stop in and see what the store had to offer rather than just purchasing my bangles online. What a bust. So much product was picked over, which I understand to a point because of the holidays, but then they didn’t have any boxes or bags! After spending at least $ 80 in product, don’t tell me to go to the next store over to buy a box/​bag. You purchase them and give me something to care my new jewelry in! I don’t plan on wasting my time going back unless I need a quick gift. The three stars are for the products and store itself. Sorry Alex and Ani, but maybe I set my expectations too high.