Aspen Dental

Everyone was great. I highly recommend family and friends to see the staff there. I didn’t feel like I was in a dentist office.

Fast courteous staff, friendly no fear atmosphere for a dental office. Will be back as a repeat patient.

Warning, way over priced. They got 2000 from me and the work is horrible. Never send anyone here.

Here’s a 3^rd review with post-​filling complications!
I paid over $ 1000 to have multiple teeth filled in October and November of 2012. While flossing the next week, part of the filling fell out. I was scheduled to go back for another filling anyway so I mentioned it and said I was still having pain when I chew. I was told everything looked okay and it would all be fine, I just needed to give it time.
I left on a 7 month trip out of the country and I still had frequent pain. I emailed the office and said I wanted a complementary visit when I got back in town. The Regional Manager replied and honored my request. Months later I came back to town, visited Aspen Dental, they took x-​rays and decided that one filling needed to be replaced, possibly more. But they didn’t have time to do it that day. I was moving the next week so I had to wait several more months for the next visit. Right after I moved I received a bill for $ 105 for my «complementary» visit. Another email to the Regional Manager (who passed me off to someone else) settled this.
I went back to have the filling replaced in November 2013. I got a different dentist this time. He told me everything looked fine and I didn’t need to have any replaced.
I went to my new dentist here in my new town in August 2014 and guess which tooth I had refilled yesterday? Yep, the same one Aspen Dental did wrong. I gave them 3 chances to fix it, but less than 2 years later I paid to have it replaced.
I emailed the same Aspen Dental Regional Manager that handled my other requests and asked for a refund for that filling. No response. I’m not asking for a full refund for all the work I had done, but I think I deserve a refund for the faulty filling. I was in pain for months and gave Aspen Dental 3 chances to fix it but was told everything was fine.
This place is a waste of time and money. It will sound like you’re getting a good deal, but it will cost you more eventually.

Horrible. My appointment was at 1, sat in waiting room for 45 minutes before going back to a chair. Proceeded to sit in chair for almost an hour until the dentist finally came in to give me novocain. Then again had to wait about 25 minutes until I was all numbed up. Not a fun day. To top it all off, had problems with the post filling that fell out. They want WAY to much to put another one in. Refuse to go there ever again. Will find a new dentist.

This is a tough review because I thought the staff and the service were extremely good. The office staff was friendly and always kept me «in-​the-​know» as far as charges, coverage, and my options. The environment was very low-​pressure although I felt for some items they do push their in-​house items like the toothbrush.
Unfortunately now matter how friendly & accommodating the office staff was or how nice the techs were with the cleaning. It was the dentist that really knocked out a couple stars from this review. I has post-​filling complications with her work, which I had never had before. They took me right back in to file down filling and ensure my bite was correct. It honestly took a couple returns … but eventually a different dentist was able to file down the fillings I had made and my bite was back to normal.
I now do everything I can to maintain my teeth in tip-​top condition. I would definitely go back for cleanings and follow-​ups but I will probably as for a different dentist in the event anything more than the basics is needed.