Bruegger’s Bagels

This place met my bagel needs. I just wanted a plain bagel to go and it took a little while to get it. The server was helping a lady in front of me and was chatting her up a long time. She made a sandwich, toasted it, kept a running dialogue going the whole time. What’s funny is that when she was wrapping up the sandwich, she called to a guy in the back to come help her.
I was thinking «why didn’t you call him before? now you’re done with that sandwich and can help me yourself, even though I ‘ve been standing here the whole time you were making it, what’s the point?»
In any event, I got my bagel, everyone was fine, the bagel was okay so no complaints. Nothing special but nothing awful.

The food isn’t bad, but everything else is. The last two times they’ve provided a dreadful experience. The time before we visited, they gave us the wrong order, which was marked on the bag correctly. When it was confirmed by us at the cashier, it was looked at, and confirmed, only to be taken back and wrong. When we came back, there was no apology, but they did fix the order. I wrote it off as a fluke. Today, after about a month, went back and ordered two sandwiches. One was wrong again, and the other for my child was not cut like normally, and they forgot to toast it. Also, there was three employees in front, and at least one in the back that I could see, and between my two sandwiches and the other two customers, it took them over 10 minutes to prepare an incorrect order.

I have had it with this location! The staff are nice, but I come here on occasion to get a bagel with cream cheese for late afternoon lunches, and so many times after returning to my office in the neighborhood, I open up my bagel wrapper to find a smear of butter on one half and a smear of cream cheese on the other… other times, like today, the barely-​there smear of butter on one half, cream cheese on the other half ended up in me eating basically just bread. I shouldn’t have to oversee the process just so I ensure I’m not eating half butter bread. Why is it so hard?

I come here to study pretty frequently. The location is good and near both parking and public transportation.
The food is decent: it’s your typical chain bagel store. Nothing more and nothing less. The service can be really friendly or just… not. I think it depends on who is working that day.
I sort of wish they had more outlets around the place. It’s clearly a spot where you can sit for awhile so having very few outlets makes it tough for anyone connected to technology.
The music is usually okay: typical background stuff from the 90s through today. A bit eclectic.
Overall, a decent place to grab a bagel and do some work if you like working with a little bit of noise in the background.

Another average bagel place that’s located on Murray in the heart of Squirrel Hill. I’ve stopped in here a few times while shopping in the neighborhood or before/​after a movie at the Manor. One thing I don’t like is that they close pretty early from what I remember (maybe 5 or so). Otherwise, make sure to Grab a bag of day old bagels, which I think are only $ 2.99.

I’m always up for a tasty bagel in the morning. I pop in this location after night shifts and grab a half dozen. The staff is always so cheerful and polite… kinda makes me want to hurl, how can anybody be happy to be up before the sun fully rises? My apologies, as you can gather I am not a morning person
Back to the review… my favorite bagels are the jalapeño cheddar, rosemary olive oil, onion, eveything, oh let’s just say I’ve never had a brueggers bagel I didn’t like.
Don’t leave without grabbing some fresh OJ!

Bagels are tasty. Even chain bagels. I personally prefer the Bagel Factory, but this Bruegger’s is ridonkulously close to my apartment, and they have coupons all over the newspaper and facebook, so it’s easy to get lots of free/​cheap foodz. I have to say though, when you get a bagel and a schmear, they put a gross amount of cream cheese on. I love cheese as much as the next person, but the cream cheese is a condiment, there is not supposed to be a 1 – 1 cheese to bagel ratio. But the lady at the counter was super nice. She said something awesome the last time I was there — like «have a peaceful day» or «have a beautiful day» or a «joyful day» or some adjective better than a «nice» day. Gotta love that!

I really like Bruegger’s bagels, but I can’t stand this location. There is one older woman who works there pretty much every day and she is pretty much the most unfriendly person I have ever encountered. She makes you feel like you are ordering your bagel at the prison cafeteria. On top of that she rushes you so god forbid you want to order something else for a friend or an extra bag of bagels, she’s already moved on to the next person.
We went yesterday and I ordered a strawberry lemonade, one of their great new drinks. We both took a sip and made a face at eachother… why is it FIZZY? Yeah, it’s not supposed to be fizzy, so it must be FERMENTED! Yay! My husband took it up to the counter and said rhetorically, «Is this supposed to be fizzy?» The girl at the counter shook it and said «It doesn’t LOOK fizzy!» Um, remember that old customer service adage? No? «Well do you want another drink?» We ended up with a regular fountain drink, which I didn’t check the menu but I’m willing to bet it cost less than the specialty beverage I had already paid for.
So basically I’m annoyed and I’m probably gonna not go to this location anymore.

Still not much to get excited about here. But I’m taking the day off in order to get some stuff down around the house, and Brueggers is right around the corner, I thought I’d stop in & get a quick breakfast and coffee.
The egg white & sundried tomato sandwich was definitely different and it didn’t have that prefab taste that some breakfast sandwiches have. Plus one star for the hot bagel they served it on. It was s-​o-​o-​o good on a cold late March morning (and what the !@#$ is up with this winter weather we’ve been having around here? Isn’t baseball season supposed to be starting next week?). Coffee here is much improved, what with the Green Mountain Coffee they’re now serving here. I like that it’s Fair Trade Certified. Anyone who knows me knows my motto is «Fair Trade, not Free Trade.»

I ordered a plain bagel with cream cheese (the truest test). Fortunately for me, mine was just out of the oven and tasted very good. It did appear that the more exotic bagels may not have been as fresh as mine, so your experience may differ.