Bruegger’s Bagels

Repeated my order 3 times and it still got screwed up. I had a feeling something was going to be off and sure enough…

Cream cheese is $ 1.50 per bagel. Make sure you order a tub for $ 3.00. Check prices. We ordered three bagels and we’re charged $ 4.50 for cream cheese at drive through. The person at the window was nice to drop the cream cheese down to the tub price. Bagels are very good.

Received bad service today. Got the wrong chase for my sandwich, Got decaf tea instead of regular tea even though he was told black tea. Usually you have to ask for decaf.
However, lots of seats since the place was empty. We left Einstein’s because it was crowded.
They Missed an opportunity to impress a new customer. Guess it’s back to Einstein’s.

Since there is no where to leave comments on the restaurants website, the following are more of suggestions/​comments (let’s hope they read these). The comments should be obvious to those with any common sense, but unfortunately, I find myself having to state them anyway. First and foremost, and I feel like i am stating the obvious here, the cinnamon & sugar (c&s) bagels are very sticky, especially on the bottom. With that being said:
1. Do not store c&s bagels underneath any of the following bagels: onion, poppy seed, sesame seed, everything, or any other bagel that has «loose parts». When the loose parts fall off they stick to the c&s bagel. Biting into a sweet c&s bagel and getting a bite of onion (which I dislike) is AWFUL.
2. either wipe off the counter or place a new sheet of wax paper on the counter after prepping one of the above mentioned bagels with loose parts. Again, when you place a c&s bagel on top of these loose parts, they stick to the bagel.
3. when someone orders a tub of cream cheese to go with a c&s, please wrap the bagel. If not wrapped, the container becomes sticky and messy from coming into contact with the bagel.
I was a «regular» at the Market Square location before changing jobs and never had any of the above issues. The C&S bagels were kept on the top shelf and they wiped the counter off after EVERY order. The only good thing I can say about this location is that it has drive through.

Food is what you would expect from a BB, staff is friendly enough but the prices are outrageous. My boyfriend and I had to endure the drive thru because we were running late for our camping trip. My «toasted» bagel was white and soft… before the addition of cream cheese.
Prices are crazy!
Don’t be so lazy… drive down the hill to the GE… buy a 6 pack of bagels, cheese and some bacon for under 10 bucks! You’ll have left over food and cash

I have been to this place many many times over the years. But the last visit was at least a year prior.
I was shocked by the outside condition of the restaurant. This place definitely looks like it’s falling apart on the outside.
I didn’t stay there to eat, but from what little that I saw, the inside looked fine. My toasted bagel with cream cheese was okay, but there wasn’t a napkin in the bag. Seems like a silly oversight.

I love this Bruegger’s! It’s like the others in the chain so you probably either like their food or you don’t. (But who doesn’t like bagels?) But I find this particular Bruegger’s to be exceptional. The staff is always kind and attentive, and I’m in love with their tomato caprese bagel sandwich.
They’re convenient and delicious — what more can I say or ask for?

Grabbed a couple of dozen bagels and took to work. Man they don’t last long. Bagels are good and the service is friendly. They were real busy but make time to chat will working.