Difiore’s Ice Cream Delite

I ordered a strawberry milkshake when I visited this establishment. I tasted the milkshake and it was not the correct flavor. It had a very artificial cherry-​like taste. I had multiple friends of mine try the drink and agree it did not taste right. I went back to the window to exchange for a regular vanilla shake and the owner insisted it was the correct flavoring. He then proceded to intimidate me from questioning further. I told him I would not return to the establishment and left my milkshake there. I am shocked by the service I recieved. I do not recomend disagreeing with the management of this establishment.

I read the negative reviews about this place before coming… and honestly, I probably wouldn’t have visited at all if I didn’t have an ice cream craving while taking a walk on Grandview. My friends and I stopped by on a Sunday evening– there was a line on the side of the building, like there normally is. Walked up to the window and ordered a simple, strawberry sundae with twist ice cream. The man working was clearly miserable. He looked as if he was annoyed to wait on me. One of my friends ordered a cyclone with cookie dough and the man actually told him that he «hates making those» and could have made «10 ice cream cones» for the time it took to make his one item. Who says that to a paying customer? None of us could believe how miserable this guy is. I wish this place wasn’t as popular, because they don’t deserve it. Terrible customer service, mediocre ice cream and high prices. I believe they are still open only because there really aren’t any competitors near them.
Overall– Skip this place and go down the hill to South Side for some ice cream.

The guy in the window was the biggest a**hole ever! Rude, ignorant, annoyed by us ordering and paying for their ice cream which we didn’t really have a choice of. He basically gave us what HE wanted! And the ice cream is very plain. Nothing to write home about! Awful attitude. Never, ever, ever would my family and I go back! Shouldn’t be in business!

The ice cream is delicious but the prices are way higher than stated on the menu and the workers are extremely rude.

Ordered a $ 5 mango smoothie. Can tell fresh fruit was not used. Alright. Prob won’t return. Outdoor seating In the back with no view.

An ice cream parlor is supposed to be a happy place, unless you step foot into Difiore’s. The outside promises so much till you walk in to a tiny lobby and rude staff pissed off that you’re ordering ice cream from them.
We visited on a Sunday night and the (who I’m assuming) manager wasn’t accommodating. Within 15 seconds he expected us to have made a choice and pointed to the options we had. Chill, sir. He seemed annoyed that we even stepped in. Strike one. The ice cream itself is nothing special. Typical soft serve that you get at a self-​serve buffet. The worst part about it was it wasn’t even cold. My frozen yogurt was already melting by the time I was handed my cone. I asked for a bowl since it was dripping and of course that was like asking for a first born. Two cones came to almost $ 10! Insane! Talk about a tourist trap. Strike two. The thing that bothered me the most during our visit was when my friend asked for his ice cream to be dipped on hot fudge. The guy told him «No, man. It’s too big.» I’ve been to many ice cream parlors and a cone is never to big for dipping. Maybe the problem is that fact that your ice cream isn’t cold and doesn’t stay sturdy (and the fact that you’re rude as ever). Your job as an employee (business owner) is to accomadate guests. Offer him hot fudge on the side! Jeez! Strike three. You’re out, DiFiore’s.
Save the aggravation and head to Page’s on Carson Street. Much better service and product. I’m giving them two stars rather than one based on location alone. I guess you are allowed to give lousy service if you’re the only ice cream shop in the area…

I stopped by here on a visit to the Mount Washington with about fifteen other people in the evening. They handled the sudden crowd pretty efficiently (I say «crowd» because the shop is tiny). Their selection of flavors was pretty standard, with soft-​serve and hand-​dipped ice cream and a variety of cones or cups. I had hand-​dipped peach ice cream in a cake cone, which was pretty good, and everyone else seemed to enjoy their ice cream too. The serving size was decent, though the price is a little higher than other places I’ve been to.

Great place to grab food on beautiful Mt. Washington! Awesome service, awesome ice cream, it’s a must go when your there!

The ABSOLUTE WORST!!! They obviously know nothing about customer service! If you do not like the public hire someone who does! The coffee is the worst oh and don’t even get me stsrted on the fudge (overpriced and terrible) $ 7.99 for ¼ lb? He gets you becuase there are no prices on the stale week old pastries! The owner is so rude! Word of advice… you are sitting on a gold mine, hire some friendly smiling faces and stay behind the scenes…

Came for a quick cone before getting on the tram. It is what is to be expected from a small ice cream shop.

Difiore’s ice-​cream is so good! It’s located right by the Duquesne incline and the overlooks. It’s nice to grab some icecream and head over to the overlook. The icecream and the frozen yogurt is really tasty! They also make really good food as well as icecream and frozen yogurt. It’s a cute little family owned shop. Parking can be a little difficult right infront of the shop, but you can always find a spot down a little more.

Definitely a tourist trap! It’s at a convenient location right by Mt. Washington overlook. On a hot summer day, it’s very tempting to swing by this bright pink ice cream shop to satisfy that sweet tooth. But do try very hard to resist the temptation because this place is too overpriced for mediocre ice cream and the service is awful. There aren’t that many options and their serving size is pathetic. I nearly paid $ 5 for like 3 bites of soft serve ice cream. If you come here, you will pretty much be paying for the convenience, not the food. I do NOT recommend!

This place is a total rip off. $ 9 bucks for 2 ice cream cones– soft serve. For a cash only joint, this place is a total waste. PS– the service sucks badly. The guy working is either pissed off at the world or had the worst day in his life.
Do not go here. Save your hard-​earned cash.

Low quality. high price for some shaved ice and no room to sit indoors. Outdoors is a dirty street with a bunch of bars around the block, and that kind of crowd. Don’t bring your kids.

We were invited to the Mt. Washington Business District for an evening with family and were taken to Difiore’s Ice Cream Delite for dessert. Having a 3yo and 5yo made the experience all the better; they were thrilled at the choice of ice cream cones. They had plain, chocolate sprinkles and rainbow sprinkles. The best part of the experience was finding something on the menu for our three year old that is lactose intolerant. It is nice not having to give her medicine or to have her opt out.
The service was warm and welcoming and we look forward to visiting again. The kids are already asking for the ice cream shop near the skyline!

Eh, what’s to write? They were super convenient, but that’s about all they had going for them. There were a couple soft serve flavors, a few frozen yogurt flavors, and a few hand-​scooped flavors. Nothing was spectacular, though I do like that they had the chocolate dipped waffle cones covered with nuts.

It was okay. The guy behind the counter was rude when I asked to taste a few flavors. The ice cream was average. Nothing great and shiney about any of it. Eh

Absolutely horrible service! They not only charged us for waters (the same price as a soda) without mentioning it to is when we ordered, but after we paid we realized they charged us for an extra cone. When we realized our bill was off the cashier told us too bad and didn’t offer any solutions.

This totally IS a tourist trap. There are signs down the block as soon as you get off the monorail thing to go up the Mountain in Pittsburgh. Though, I was a tourist for the day in a not so touristy town. Also, I LOVE ice cream and there aren’t that many places to go to up here. Kind of a cute mom and pop shop. You can tell its been around for ages. At least since my sister was in college. ha.
They only have 4 or 5 soft serve flavors and then a few scoop ice creams. I settled for a mix of chocolate/​vanilla because the only other flavors were apple pie and French vanilla bean and neither jumped out at me. My sister got Moose tracks ice cream. Much more decadent. She also made sure to slather on some cherry sauce because she’s weird like that. Though, the combination of her concoction actually was pretty great and tasted like a cherry Garcia sundae with peanut butter cups. Crazy. My small waffle cone was about 8 times the size I expected for its value and I appreciate it. There’s no where to sit really inside so take your cones to go and enjoy that fresh Mountain air!

Seriously, who doesn’t like ice cream? Especially if it’s right there in your own hood!
The only issue I have with this place is that it’s usually ALWAYS packed in the summer! But that’s because…
Number one: It’s on one of the main streets in Mt. Washington
Number two: It’s a tourist trap
Number three: It’s the only ice cream place on the street!
There you go, no competition! The owner HAS to make a killing scoopin out the cones in the summer, for sure.
My fav flavor is the Birthday Cake ice cream. It has cake, frosting and sprinkles mixed in. YUMMO! I was not a fan of the chocolate milkshake only because I don’t like chocolate ice cream (I know, I’m weird) and they make it with that and choco syrup. Too much! If you’re looking to go all out, the Brownie Sundae is divine!
So try to go on the off peak times like… the winter?
There’s no fighting a strong urge for ice cream in the summer though, so if there’s a long line, I’d still wait. It moves fast, don’t fight the urge!