E Properties and Development

This review is strictly in regards to their new construction purchase process & maintenance. I have purchased a new construction, 3 bed/2.5 bath, 2,160 sq. ft townhouse from E Properties and couldn’t be more pleased. Every single individual that comes into my home compliments the house more than once. During the post-​build, if there was something that I did not like or something needed fixed, Frank was graciously accommodating and still is to this day…1.5 years after purchase. These individuals are extremely easy to work with as long as you understand they are running a business and the world doesn’t revolve around you.

This is truly the absolute WORST company to rent from in Pittsburgh. Our building was acquired by E Properties from Friendship Development Association in the middle of our lease, and we were very sorry we did not leave at this time. If you ever want your security deposit back, definitely do not rent from them.
While living there:
We lived in a three unit building, yet they expected us tenants to salt and shovel the driveway and walkway, and never once did it themselves or provided salt, shovels, etc. to help us. My dog and I fell down the steps multiple times.
All tenants in our building requested EPD to please arrange a meter reading for our gas company multiple times, but they were totally unresponsive for over a month forcing tenants to pay extremely high gas rates until it was sorted out.
They also failed to adequately mow the lawn at our property. 50% of the time, we had to walk through a jungle to get to our car. An unorganized landscaping crew showed up once a month or so, did a horrendous job grooming the lawn and bushes, then left usually leaving broken pieces of their equipment behind.
We had a malfunctioning smoke detector (huge safety hazard), so we contacted EPD to have it repaired. They were unresponsive for several days, and did not send someone to fix it for several more days.
We received a phone call from Uche claiming our rent was past due, not realizing that our rent check was actually sitting on her coffee table. While on the phone, she noticed she had the check and quickly ended the conversation.
When we first moved in there was a dumpster, but months later, the dumpster was moved with no warning or instructions on where to put our trash. Eventually, trash cans were put in its place, and every couple of weeks, a couple random guys would pick up the cans and take the trash away in their truck. Of course, the trash smelled awful and was constantly overflowing.
Leaving the property:
We had an appointment for the «final walk through» and after an hour of waiting, our EPD contact never showed up and eventually told us (through text message) to leave the key.
Security Deposit Shitshow:
They wrote in an email that we would get our security deposit back within 30 days of leaving the property, however we harassed the company (via phone and email as we are now in LA) for over 3 months for a security deposit and had to have my father go into their Butler Street offices TWICE. We gave them $ 2285 (with $ 400 in pets automatically deducted), and they only returned $ 1300 with NO explanation. We then began harassing them for a statement, demanding to know why they deducted so much money. We eventually got a bullshit «statement» with another $ 300 deducted from pets, $ 200 for «repairs», and $ 485 for painting. Our place was spotless, aside from two stain marks on the living room walls from the dyes of our couches. However, since the walk-​through was canceled, we have no idea when they entered our property to see the «damage» we had done. I truly think they made that number up, three months later, off the tops of their heads.
Be weary if your POC’s are Dana or Uche. They are unresponsive and completely disorganized.
In short: do not rent from them!