Goodwill Computerworks

I bought a 3 or 4 year old computer in 2013. It was a Dell laptop, basic model, no bells and whistles and it was $ 350 with tax. Not a bargain but I wanted to support Goodwill and its mission. Also, when I bought it, I asked about what software was included, I need MicroSoft Office for work. They said they had an agreement to load all computers with LibreOffice, which does the same thing (and it does).
Two months ago the charger/​plug in adapter completely stopped working. I use my laptop for my business so I went to Goodwill. I thought it might be a problem w/​the port itself being loose. The «technician» crudely used a screwdriver and I swear made it looser. He found a replacement adapter, used, from their inventory. It was nearly $ 35, definitely not a bargain.
Less than a month later, this adapter quit working. Again, went to Goodwill and they swapped out the bad adapter for another one, no charge. The same day, I went online and bought a brand new adapter for $ 10. Good thing, because about a week later the Goodwill adapter died.
The brand new adapter is working well. I cannot move my computer because the port is indeed loose after the Goodwill technician fiddled with it using a large screwdriver. So once I plug in the adapter, it literally cannot move, which is a kind of a pain.
The laptop itself has served me well but the next time I need one I will be going elsewhere. And that «exclusive» LibreOffice? ANYONE can download it from LibreOffice’s web site. It is shareware.

Goodwill Sucks! They are not out to help anyone, especially the homeless! They are FOR PROFIT! Do not even try to order from them online! Garbage!