Mandy’s Pizza

Best pizza I’ve had in Pittsburgh. Their specialty pizzas are fantastic. I love that they offer gluten free and vegan options, though I don’t ever eat them.
Sometimes the staff (I assume the owner) can be very short on the phone or even in person. It often feels like you’re bothering him by calling and placing an order and kind of kills the fun of ordering pizza.
A little kindness would go a long ways, and it’s the reason why I took a star off.

Rude owner, poor service, awful food.

The pizza tastes good but the allergy free pizza only comes in a personal size and costs as much as a deluxe regular pizza. If paying $ 5 a slice is worth it to you then definitely order, if that’s too expensive for you then don’t.
Our pizza on time and was hot and as I said the flavor was good. I just wish the pizza was a bit larger for the price and I’d like the full menu to be better explained on the website and on eat24.

One thing I hate is eating out or getting take out, and being disappointed. We decided to get Mandys a try for a quick dinner tonight and our expectations were completely exceeded. The white Pizza is absolutely phenomenal! Not the typical boring cheese and tomato, the melted cheese plus pieces of feta, tomato, and onions — needless to say was very flavorful and not heavy at all. We also got a small cheese Pizza for our daughter which was also very good! The icing on the cake was the cinnapuffs… They’re a mix between a funnel cake and donut hole, but so light and delicious. HIGHLY RECOMMEND THEM! Overall were extremely pleased, money well spent and we will definitely return!!!

Mandy’s Pizza’s popularity baffles me. My program recently catered in this pizza for an event, and I would LOVE to know whose idea that was. The first time I tried Mandy’s was in West View because I needed gluten free pizza. I was not impressed with the regular or gluten free but had only tried the cheese.
At our meeting, I tried to vegetable, pepperoni, and cheese. Sadly, the cheese was the best of the bunch. Have you ever seen a bunch of college students throw food away? I had not– until we got this pizza. The pizza was cold and did not taste much. The next day, everyone was complaining of not feeling well after eating this pizza. The vegetable tasted like frozen spinach was on it, and the cheese on all of the pizzas was really greasy or something.
I really love pizza, and even though Mandy’s constantly sends out coupons, I just have no interest in returning. Maybe eating in is a different experience.

I live close to this awesome little pizza joint that has both meat and vegan pizza options.
Some of the staff are so-​so, but it’s the food that counts! I came here not really knowing what I should order and asked about a few of the vegan pizzas on the menu and didn’t really have any suggestions or clarification on some of the items at first. eventually I had to keep grilling them about things (i.e. can I do a half-​and-​half vegan pizza, what’s the white pizza, etc.). But, keep in mind, it’s a pizza joint, not a 5 star Michelin rated restaurant.
Mandy’s couldn’t do a half-​and-​half of which I wanted a half vegan white, and a half vegan pepperoni, so I ended up ordering a whole vegan white pizza. ‘ve never had a vegan white pizza nor a ‘real’ white pizza (due to my allergies) and damn, it was good! I finished off the entire pie myself. I don’t like red onions and ended up picking them off because I forgot to order the pizza without them, but the pizza was super yummy. I asked for a side of red marinara sauce (because I couldn’t do my half-​and-​half) and that was more than sufficient to satiate my palate. The vegan white was yummy and it was not too creamy, greasy, or overwhelming in anyway, and Daiya cheese was used to top it off.
It’s a bit expensive for the vegan pizzas, but the prices are comparable to other vegan pizzerias on the west coast, so Mandy’s is not overpriced for the vegan pizzas. I’m glad Mandy’s exists, especially because I’m severely allergic (i.e. I carry an Epi-​pen and swig Benadryl like soda) to dairy, dairy by-​products (lactose, whey, caesin, etc), fish, and shellfish, so it’s another option for people like myself to eat and have a somewhat normal life when it comes to eating at restaurants. I did not have any allergic reactions (immediate or delayed), and I’m one of those super sensitive folks that quickly swell up end up in the ER.
If you’re a football or hockey fan, they have TVs in the dining area for you to watch the games. There is also a waiting area with a couch and a few (sports) magazines at the front of the restaurant by the door/​windows. All I know for sure is that during my clinical rotations in Pittsburgh, I’ll probably be spending a lot of time at Mandy’s eating vegan pizzas with whatever free evenings I might have. Yay!
Hopefully staff will improve their customer service from what I’m reading from other reviews, but I had no problems with ordering my pizza and they were clear (albeit curt) with their answers when I grilled them about vegan items, cross-​contamination, and specific ingredients on the menu. The vegan pizza is worth it though.

Excellent menu and food! We love their vegan buffalo fake-​chicken pizza! The only downside is that they consistently take longer than their own estimate.

I would have rated Mandy’s higher; however, there have been a few misses. First off, I am gluten free and let me say when done properly/​90% of the time their pizza is amazing. My personal favorite is the gf buffalo chicken pizza, it is a must try. I also just say that they seem to have like a bacon, chicken, ranch gf pizza… so that’s next on my list.
Now to that other 10%… so their delivery drivers are not always the nicest. Most of them are amazing, super helpful and if something’s wrong i swear one almost started sprinting back on foot while apologizing. I guess i had one bad experience, which after ordering off of grubhub and specifically giving the information that my buzzer did not work and to call my cell… well lets just say that was all lost in translation. What resulted was after a long day of work, i was basically yelled at by the delivery driver for 1) ordering off of grubhub for delivery at all 2) not answering the buzzer (which did not buzz) 3) and him having to call back to home base to get my number. to make matters worse during that one instance, the cheese wasnt even melted on the pizza… all i can say is that they must have been very busy that night. Also expect that Mandy’s will be busy and it may take anywhere from 30 min to 75 min to get your pizza for delivery. if you go and pick it up… it’ll usually be ready in around 20.
my other experiences with Mandy’s, the staff, the owner etc have been positive and friendly. Definitely going back, love this place… just be aware that if you use grubhub… and leave instructions for delivery… there might be a problem.

Terrible service. Pizza was delivered almost 2 hours after I ordered it. Delivery guy did not apologize or offer an explanation for this, nor did the staff when I called to check on the status of my pizza. By the time I received them, what would have ordinarily been a mediocre pizza and just-​ok pepperoni rolls were cold, hard, and inedible. Additionally, they did not include the sauces/​dressings I paid for. Very careless.
Terrible service, average food. Will not be back.

First of all, I’m really sad that I crave their gluten-​free pizza and wings so much (they really are delicious). However, after at least five negative interactions with their management/​owners, I can no longer frequent this business. They may love beer, pizza, and sports, but they may not even /​like/​their customers.
Here is a list of customer service «don’ts» that I have learned from their
establishment:
1. Deliver the wrong pizza, blamed it on the customer for «ordering it wrong», and then make them pay (!) to get it fixed. It’s ok; they gave me 50% the second pizza even though they refused to refund the one I didn’t want.
What?
2. Make up an order with multiple errors, e.g., missing toppings, cold items, and refuse to offer compensation… or even apologize!
3. Have a large party. (Fine.) However, accidentally send pizzas that were supposed to go to two other customer tables to the party’s table, don’t even notice while the customers – both with small, hungry children – sit there waiting for 20 minutes, and then after they alert you to the mistake, do not apologize or offer compensation.
4. Increase the price on your chicken wings because «chicken is getting so expensive» even though no other wing places, e.g., Fat Heads, seems to have a chicken cost issue.
5. Charge $ 13 for a 12″ cheese only gluten-​free pizza. News flash: GF ingredients do not cost 115% more than regular ingredients. e.g., City Oven charges an extra $ 2 for their 12″ GF, and at Uno’s you can get *2* GF pizzas for $ 14. That sounds about right.
6. When a customer asks for a to-​go box, scoff and tell them that they «ordered too much food.»
7. (This one gets me the most.) Replace your water spigot with Sobe (so you can make more money!) and prohibit your customers from ordering tap water.
Force them to pay for bottled water (so you can make more money!).
Seriously?
On a positive note, the non-​management staff are awesome: friendly, helpful, and sympathetic. If the owners would leave and let their capable staff handle things, they might stop pissing people off.
If you go for the pizza… stay away from the management and remember: the customer is always wrong!

Wonderful gluten free menu. We’ve ordered here quite a bit. Gf pizza is very good and the gluten free wings are GREAT. Hits the spot for gluten free fried chicken too.

This place is so great! The two times I have been here I got a free beer, delicious pizza, and extremely friendly and personable staff. I will come here all the time for my pizza needs! And they have vegan and gluten free options. I haven’t tried them yet but I’m sure they are awesome!

This review is only for the delivery service. We are only a 10 minute drive from Mandy’s during the worst traffic of the day. I placed an order at 7:36 online and the pizza did not arrive until 9:15. Pretty ridiculous. I had to place the pizza in the oven for 10 minutes before we could even eat it. After we heated it up though, it was pretty good pizza with excellent crust. Step up the delivery game Mandy’s!

We love this place! The gluten free pizza is fantastic and my husband enjoyed his regular pizza too! We’ve dined in twice and the pizza came fast. Staff was friendly. They also have gf sandwiches, chicken fingers, and fries — which I look forward to trying!

Great pizza, and really nice staff. We waited longer than usual for our pizza so the manager gave us a free round of beer — I’ll definitely be returning to this great neighborhood pizza joint!

I’m reluctant to write this review, as I contacted the owners last week via email about recent problems with delivery. My complaints were not addressed. Saying this, Mandy’s is an establishment that offers a variety of GF and allergen free foods. The problem with this being the one of the only establishments that does, they can skimp on quality and customer service and customers will continue to order because other options are scarce (Dominos… please.).
Anyways, I am GF and ordered regularly from Mandy’s with no problem. However, the last three times my food took at least 2 hours to arrive after ordering and always showed up cold and old. I had to call each time to check on it, and was offered apologies but no refunds or delivery fees waived. I reached out to the owners via their website but my concerns were not addressed.
In ALL honesty, in the amount of time it takes for a cold product to show up at my door I could go to the store to buy ingredients and make GF pizza from scratch. If the owners do address my complaints I will update this review.

What can I say? I love Mandy’s pizza. Any time I am in the area, I stop into either this location or in Westview for their allergen and gluten free goodies. I’ve never gotten delivery so I can’t comment on timing or quality in that regard, but my pizza, fries, wings and hoagie always come out fresh and delicious. Their fries are actually my favorite of all time. Holy heavenly potato.
Try their white pizza. It is perfection and chock full of veggie and cheesy goodies.
They also have an amazing selection of gluten free beers by the bottle, including my all time favorite Green’s Dry Hopped Lager (naturally gluten free). It was voted no. 1 gluten free beer in the world. It is true. Stop in and enjoy Mandy’s whether you have celiac, food allergies or no allergies at all! You won’t be disappointed.

I had pizza from Mandy’s at a catered event in June, and I wasn’t impressed. The cheese pizza was just okay, and the buffalo chicken was tasteless, and the toppings wen’t evenly distributed. The sauce was on the sweeter side, and the crust wasn’t as crispy as I’d like it. The salad that came with it was pretty nondescript, too. On the box, it says it’s PGH’s most award-​winning pizza. I don’t know who’s giving out these awards, but it’s time for them to look elsewhere.
NOTE: This review was originally posted for the Observatory Hill location, but I’m pretty sure the pizza was purchased from this location, since the event was located in Oakland. (The listing for this location didn’t exist when I posted it.)

We ordered for the first time from Mandy’s today. I ordered the cod hoagie platter and my boyfriend ordered the steak hoagie. The fish was so overcooked that it was like eating leather, my fries were soggy and I would guess the coleslaw was at least 3 days old given the brownish color. Where I used to work, the coleslaw we threw out on day 2 looked more appetizing. The steak hoagie was mediocre at best. Though they should probably rename it a steak-​um hoagie. Then there is the $ 2 delivery fee they charge for the 1 mile journey. I doubt I will ever order from this place again.

I always heard about Mandy’s pizza but it seemed too far of a drive — after hearing they opened up a spot in Squirrel Hill I immediately rushed over.
The vegan options are crazy awesome since they are using veganABC for their «meat» options. Vegan buffalo chicken pizza and white vegan pizza are some options that you probably miss if you’ve gone vegan. Best of all, they deliver! The crust is nice and flaky especially if you eat it there.
As much as I love Mandy’s and have been dreaming about it I will say that they could use some improvements with the store. When I went the a/​c was broken so it felt like we were sitting in a pizza oven while there. Not cute in the summer heat. Also, they serve your food with plastic utensils and flimsy little paper plates. I actually managed to cut through the paper plate with my plastic knife. I didn’t even think that was possible. So, Mandy’s please invest in some silverware and make sure to fix that a/​c! Finally, extra vegan cheese cost an extra $ 3 which was ridiculously overpriced for the amount of extra cheese that actually came on the pizza. On a plus side, they are going to start selling beer in a month it seems :)
All in all I will come back but my visits would be more frequent if they fixed a few of the issues I mentioned.