I have removed the review due to legal threats by the owner. For the information of anyone wishing to do business with him, I am herewith quoting his letter unedited. I do not believe that the letter needs further explanation of how Martin deals with would-be customers. ******************************************************************** Alex, You have insulted me multiple times and I remained polite and businesslike. Now you have chosen to do so in a public forum and I will not stand for that. Your deliberate and malignant attempts to damage my reputation and interfere with my lively hood are unfair, unwarranted and illegal. Your assertions on the Unilocal website are contrary to the evidence, written estimates and our email correspondence. The estimates stated in no uncertain terms what type of tile would be used«Tile will be a CERAMIC tile provided by customer»(emphasis added).¹,² It also stated exactly what would be tiled and what would not«Tile tub area to ceiling. tile all other walls to a height 42″+/-«.¹,² As a well educated man and I do not believe that you struggle with reading comprehension. You expected me to install tile that takes 40% more time and further yet install it on 50% more area and then act shocked, bewildered and frustrated when I tell you this. You attempted to change the terms and conditions of a negotiated agreement and then dare to call me greedy(«I sent him a list of items to install. All was fine until he saw that we had picked a rather nice set of marble tiles. At this point I can only suspect that the greed got the better of him and he wanted to have more money.») When you changed the terms I did NOT ask for more money, on the contrary, I simply and politely informed you that I was not interested in working for you and apologized for any inconvenience. Your recent unprofessional behavior and name calling made it clear that I made the correct assumption and appropriate decision not to work for you. I dropped you as a customer because you were difficult and unreasonable. I tried doing this the most polite and professional manner that I could. I have 30 years experience, and make a living in this field. The price I originally quoted you was a fair estimate. Usually I do not negotiate price. I did so because you were referred by an existing customer. I have an impeccable reputation with my customers. With my expertise, I can set my rate as I see fit. My schedule is always more than full, I turn down more jobs than I accept. Accordingly I can pick and choose the customers I want to work with. Please let this serve as notice that your remarks are libelous, your only intention is to damage me financially and this will not be tolerated. If this malicious so called«review» is not rescinded immediately I will pursue further action as my Counsel deems appropriate. You have underestimated both my intelligence and my resolve.
Debby S.
Évaluation du lieu : 4 West Mifflin, PA
Fast work and beautiful work! Did not charge more than he should, either! So so saticfied!