New Dumpling House

Perfect for take away. Delivery is always prompt and food still warm upon arrival. Safe to classify as Chinese comfort food. It hits the spot every time I order. Have never had a bad experience.

We decided to stay in tonight and order takeout from Dumpling House. They have been a go-​to standard for us since they were a hole-​in-​the-​wall grocery with woks in the back, and we have never had an issue until tonight.
We ordered two egg rolls, two orders of chicken lo-​mein, and a small order of hot and sour soup. Despite the order being repeated back to me, we received two orders of shrimp lo-​mein, no wonton strips with the soup, and no sauces for the egg rolls. As added insult, when my wife called to report the error, the person who took the call started to argue with her saying that there were noodles and sauces in the bag. We dumped the bag. Nothing.
Oddly enough, there was little argument over two full orders of food that were wrong, but to argue over pennies worth of sauces??? And why argue with a customer at all???
25 years of being a loyal customer has been tested…

I would have given it a much lower rating two years ago. This staple of Squirrel Hill has been around for over 20 years, and many of us locals grew up seeing friends and neighbors on a Friday evening at «The Dumpling House». The restaurant was sold to new owners about a year or so ago, and they’ve really breathed some new energy into this place. They probably deserve closer to 3.5 stars since the décor and restaurant is still pretty outdated, but decided to review and give them kudos for really bring the quality of the food way back to wear it used to be. The sushi is fresh, well made, and the Chinese is tasty good old fashioned American-​Chinese food. They also have a small «authentic» menu which I’ve never tried because honestly go elsewhere when thats what I’m looking for. As some other reviewers have suggested, despite the name, the dumplings are definitely not their strong suit. Happy to see the restaurant providing good quality food that they used to provided years ago!

Dumplings are the worst I ever had the coating was thick and pork in it very tight and hardy pls avoid dumplings here…

Every time I went there. Their food was great. The service is very friendly. And their prices are very fair. I would recommend to anyone passing in the area.

We got here around 3:15 PM, to a clean, quiet, average-​looking, and not very busy restaurant; parking was a minor annoyance, but not too much trouble. We were seated quickly, and the menu was extensive – for those who don’t know, like us when we arrived, their lunch specials last until 3 PM, and the «for two» and large soups are the exact same size, enough for around 3 – 4 small bowls. The portion sizes are fairly generous, and the prices are reasonable. The waitress we had was friendly and knowledgeable, and quick to answer questions/​help us with anything we needed; she came by several times during the meal, attentive without hovering like so many waitresses do.
The food came quickly, and was hot and fresh – large bowls of hot and sour and velvet corn soup, a plate of pickled Japanese vegetables, a plate of salt and pepper squid, three orders of house dumplings, (steamed chicken, steamed veggie, and fried pork) a Shirley Temple with ginger ale, and a pot of hot black tea. Everything was very good, but not blow-​me-​away spectacular; the dumplings were a bit sticky and needed to be washed down with a drink, (the true sign of fresh, home-​made dumplings) and the squid was a bit salty, but with nicely light and fluffy breading. I thought the chicken dumplings were better than the veggie ones, personally, and really liked the velvet corn soup.
Reading other reviews, I’ve noticed that older ratings tend to be lower, and that a change in management has been mentioned – so personally, I would take older reviews with a grain of salt. A solid, respectable choice!

We have tried all sorts of different items off of the menu. All are good. Good portions. good spices. Good variety.

New ownership very good very good food and service although the customers treat the establishment horrible did not find one issue with anything I have gotten thier

I am writing this review based on the two times that I’ve been there. The first time was two months ago, where we ordered a mix of sushi and Chinese dishes. Their portions are huge, and the quality of seafood/​neat they use is good. I ordered the Singapore fried noodles, which was really good! And my boyfriend had the Hunan chicken — also good. Our Chinese dishes arrived first, and we finished them before the sushi arrived, I think there was some problem with the sushi chef? The waitress apologized. The roll that we had was good.
Second time we went was two days ago. My boyfriend ordered the hot and sour soup, which was forgettable. I ordered the Singapore noodles again and he had the three treasure seafood. Both very good!
Service wise, this place is pretty fuss free. I like it — they don’t bother you all the time. Don’t expect typical American service.
Ambience, nothing to shout about, but clean and comfortable.
Overall, I would keep going back for the noodles, and maybe when I’m feeling adventurous, I will try something else. It’s hard to be ambitious when I’ve had so many bad experiences with Asian food in Pittsburgh.

I just ordered online from here and someone knocked on my door 10 minutes later… I was so confused because I knew it couldn’t be my food already, but it was! The delivery was so fast and the food was so hot and delicious! I will definitely order from here again and recommend to others!

One of my more-​favorite Chinese restaurants in the Pittsburgh area. The atmosphere is classy-​casual. The first time I was there, we had a sharply-​dressed, super-​attentive and knowledgeable waiter who made sure we had a perfect dining experience. In subsequent visits, we have been attended to by waitresses in black yoga pants (which I don’t mind, except it contrasts sharply with the more formal attire of our first waiter). They tend to forget to bring sauces or the free cucumber slices. Service is neither fast nor slow, but the waitresses we’ve had lately have seemed rather curt.
However, the food is tasty and reasonably priced. We usually order off one of the chef’s specials menus since the dishes are a little cheaper. Portion sizes are decent – my boyfriend and I can split an appetizer and entrée and be satisfied. We especially like their salt and pepper chicken when we’re after some scrumptious comfort food.
Although service isn’t always the best, I still frequent this restaurant for reasonable Chinese eats with a classier vibe.

I have been coming here since I was a child. And honestly, when I was little, I was not a huge fan of their food. My parents would get the general tsos bean curd which was very hard and shaped like a ball. One day recently, I had missed it for some reason, and ordered the general tsos bean curd for dinner. What I recieved was a big surprise! It was one of the absolute most delicious general tsos tofu dishes I have ever had, and a far cry from the hard balls they served before. They must have gotten a new chef or something, but the place is spectacular now.

I was very disappointed with their customer service skills. I ordered by phone the man I talked was very rude. He made feel like canceling my order, than the man that delivered was worse. The food was good the price is OK. People skills were horrible, so never ordering from them again.

Very disappointing. I was the only person in the restaurant and yet it still took 20 mins for my food to arrive, and all i got was two maki rolls.
Also the only time i have never finished sushi. The Eel was gummy and had no taste, and the yellow tail was slightly warm, which is a big no — no for sushi

Meh. Nothing changes with this place but it’s the only Chinese joint that’s remotely edible that delivers to Swissvale. I called again tonight to order because I didn’t feel like cooking nor did we feel like driving to Squirrel Hill to go to Everyday Noodles. The guy who answered the phone didn’t speak English very well but I’m used to that when I call New Dumpling House. He asked me how I wanted to pay and I told him that we’d be using a credit card. He told me that he needed a new card because the one they have on file was EXPIRED. I can’t tell you how many times I have told these people NOT TO STORE MY CREDIT CARD and they still do it. I think that this is the last time I will order from them because I just can’t trust that they aren’t going to compromise my credit card by storing it on their computer. The food isn’t that great.

To hear my friend tell it, this used to be his after school stomping grounds when he was at Alderdice. I was excited to take a trip down memory lane because I hold his opinion in high regard. The only problem with this is that my friend graduated high school in the 90s, and this place doesn’t look like it’s been remodeled (and in some places, thoroughly cleaned) since the 80s.
We walked in and were greeted by a guy in jeans, a t-​shirt, and a windbreaker who asked us if we wanted to sit down. Confused by the guy who didn’t seem to be in any sort of uniform and didn’t look at all like he worked in a Chinese restaurant, I cautiously said yes and he grabbed two menus and told us to choose anywhere.
Once sat, I visited the bathrooms that were another trip down memory lane. They were mostly clean, although it didn’t look like it had been scrubbed in awhile. I washed my hands and moved on. The waitress bought over tea in a dirty teapot so I did not partake of it. She was friendly and the only server on the floor, but her timing took entirely too long. At one point she came back to our table smelling like cigarettes.
The food was good, save for the szechuan dumplings. They were glorified gyoza in chili oil/​soy sauce. They don’t taste of anything, and I wasn’t a fan of the presentation. The steamed shrimp dumplings were excellent, smoky, and everything I want in dumplings.
My friend and I split a chirasa platter and chow fun noodles. Both are delicious, though the noodles were a tad too greasy. I’ve come to expect that from Chinese places, so it wasn’t that big of a deal. The fish tasted good but some of it was very very cold, almost as if it juuuuust got done being thawed out. Odd.
I didn’t like the service or the ambiance, so I doubt I’d eat in again. I may get takeout, but there are so many other good places that I wouldn’t limit myself.

Another lunch paid for by my work! Score! This time it was the Dumpling House. I’ve mentioned in several reviews how I’m not much a fan of Chinese food, but I still eat it anyways. I always look for something tame rather than going outside of my comfort zone when it comes to Chinese.
I got the Chicken and Peanut Platter. Their lunch special consisted of the entrée, rice, soup or a spring roll and a fortune cookie. Everything was really good. For somebody who isn’t crazy for Chinese, it was a good dish. The sauce wasn’t overwhelming and the rice was cooked just right. I wasn’t a big fan of the spring roll, but that’s just my taste buds.
The reason I’m giving this four stars is for the value. The fact that their lunch special is less than $ 10 and includes everything I got is spectacular!

Love ordering from here! We usually get the beef lo mein and steamed chicken dumplings. The delivery doesn’t take long at all and they call when they arrive.

Not having formal website like many restaurants do in 2014, New Dumpling House is an understated Chinese restaurant in Pittsburgh’s Squirrel Hill neighborhood. Dining here for a dear friend’s birthday, we had a group of 6. Reservations were made ahead of time. The restaurant manager (possible owner) was visibly busy at the cash register, so I attempted to walk into the next room and find. The manager aggressively asked me to «WAIT» and that he would assist ME following whatever task he was completing. I was taken aback by his tone, as I was coming off of the zen of an afternoon nap. I shockingly learned I was the first of my party (SHOCKER) and was escorted to my seat in the moderately busy dining room. Imagine me being rushed to a table for 6 and then having to wait about 7 minutes for anyone to arrive. #AWKWARD #IHATEBEINGEARLY
I found out later that the reservation asked that we sit in a specific area per the birthday boy, but this was overlooked. Several instances of spotty service seemed to accent the night.
Before I continue, I must say (not because I am a nice and positive person) that the quality of the sushi, drinks, soup and salad was excellent. Our actual server was overwhelmed due to a call-​off (explained to me in the abovementioned gibberish comment), which led to a delay in our initial drink order (like 15 minutes before we got our first round). To our server’s defense, his kind spirit that exuded much forgiveness and understanding from us.
The nail in the coffin on this experience was a disagreement between the cash collected by the group (the restaurant would not split our check) and what was actually given back in change. Frustrated, we were also concerned that the waiter would be shortchanged via his tip. So sad.
I am not sure if I will go back, as service is very important to one’s dining experience. However, if it is with this group, then I can make it through any event in life. Happy birthday DOUG! Oh, we night-​capped at The Squirrel Hill Café.

My husband and I go here because it’s convenient to where we live. They have pretty reasonable prices for the quantity of food you get. We always have leftovers from all the food you get. Sometimes I feel that the quality of the food varies but we prefer it to How lee’s up the street. I always get the chicken and broccoli and it definitely has more flavor than How Lee’s chicken and broccoli. My husband has had General tsos, which is ok. He’s also had the crispy chicken and amazing chicken which were both very delicious.
Their eggs rolls are very tasty but at times they are too greasy.
And the service is just ok. I can hardly understand them at times which makes it hard to order over the phone and they do not seem super welcoming.
In the end, my husband and I will keep getting take out here because it’s convenient and it really is tasty with the occasional disappointment.