Stumpf Moving & Storage

Worst movers ever. I hired them for packing and move. The estimate was off by almost $ 400. Mr. Stumpf complained about everything and was very rude. They didn’t bring a dolly and was surprised that they needed it to move the furniture down the driveway? They just threw boxes into whatever room they felt like regardless of how they were labeled. I was finding kitchen boxes in the bedroom etc. They were basically a nightmare and would never use them again nor would I recommend them! Terrible!!!

Terrible at best! Stumpf’s arrived at my house to relocate a piano. The movers indicated that they did not have the proper dolly with them to move the piano, Long story — short… they dropped the piano, dented the front panel and crushed one of the ceramic tiles on the porch. Mr. Stumpf was rude and unresponsive to dealing with the matter. He indicated that his team claimed that they did not drop the piano. My word against their word… and he believed them. NEVER would I recommend any using this company.

I had one of the most horrible experiences with a business ever with Stumpf. I am writing this review with all earnestness and concern for those who may consider using Stumpf Moving for either moving or storage services. If you have anything of monetary value or any items that hold personal or sentimental value, I implore you NOT to entrust them to Stumpf Moving and Storage. Stumpf moved our items into our new home on August 22, 2013. During the unloading process, some of the workers, who remembered the items from moving them in April, made notations on the household goods inventory that many of the items were damaged or destroyed. For instance, a mirrored dresser was cracked entirely down the front, a leather bench was ripped, a glass table top was scratched. They had built a crate for the glass table top when they originally moved it in April of 2012, but then when they screwed the crate together, the nails from the screws scratched the tabletop. Most disheartening is the damage that was done in storage to a large antique buffet that belonged to my great grandmother. They laid some sort of felt-​like moving blanket on it and, since the storage must not have been climate control, the felt from the blanket completely adhered to the top of the buffet. I will have to find someone to refinish it.
After the move, my contacted Stumpf to file our claim. We even had paid several hundred dollars for extra insurance because we greatly treasure our home valuables and many of them are irreplacable. We called Stumpf approximately three times a week for almost four weeks before hearing back from them. We would leave messages and they would tell us that the insurance forms were in the mail, but they would never come. Finally, a month after our move, we received a form to fill out. It does not appear that Stumpf even purchased the extra insurance that we paid for. Mind you, this is fraud. Secondly, we submitted our claims for our possessions and 10 days later we received a letter in the mail denying ALL claims and saying that our items were damaged prior to the move. While some of the items were not brand new and suffered from general wear and use, they were greatly damaged in the care of Stumpf. We are now pursuing legal action. I implore you not to use this company if you have any care for your valuables.