The Home Depot

I’ve shopped at several Pittsburgh locations over and while all staff are friendly and helpful there’s something special about the crew at the East Liberty location. It doesn’t matter if I’m buying light bulbs it a sink, they take the time to go over any and all questions with attentiveness and care. Having custom made paint mixed is always a breeze.

I am not at ALL a handy person and home improvement skills do not come to me naturally. With that, I must say that I’ve always had a positive experience with the staff at this Home Depot. Somehow they’ve done a great job of never making me feel like a complete idiot when it comes to home repair. If you live in the city, this is the spot to go.

Home depot has a wide selection of hardware items, appliances and tools and plants for gardening. This is a nice store that serves the Highland Park, East Liberty area. With many old homes in this area and people working on them, this Home Depot is a welcome addition to the area. In my opinion in terms of selection, ease of shopping and knowledge of the staff this does not compete with several Lowe’s outlets I have frequented. It is quite difficult to navigate on a busy weekend with parking difficult and carts all over. It is difficult to get in and out of their lot as well.

Avoid this place. You could spend hours there looking for something without anyone in sight to help you, and when you do see an employee they walk the other way half the time. The employees are nice but I get the sense it’s managed terribly. For the amount of business they do you would think HD could up their effort here.

I really like this shop. I can just spend hours walking around getting ideas of things to either update or change around my home. All the sales associates are extremely useful and educated. Occasionally it is difficult to seek out someone to aid you because they may be busy helping other customers.

Much better than I had expected for a home improvement store within city limits! Staff were helpful and knew exactly where to point me when I needed some guidance. The organization of the store is pretty much like Corporate dictates — the same as the rest. The items offered are reasonable quality, although most aren’t super high end when it comes to fixtures and appliances. That being said, I have always been able to find a great many items that are key to maintaining my home in tip top shape. They keep a nice supply of LED bulbs, garden tools, hardware, and regular tools, so I am satisfied. I haven’t ever consulted with them for a home improvement project, so I can’t really comment on that aspect, but they definitely advertise the services! Will definitely be back due to it’s convenient location.

I dont stop in Home Depot too often. I’m an apartment dweller and while i spend countless hours on Pinterest, I dont do too many DIY projects.
I’ve been in this home depot a few times for random things i decide i need. It’s also closer to me than (dare i say it) walmart and if you use both websites, many things at this home depot are priced better. For example, my bathroom is small and has no windows so sometimes the air is moist. I looked online for good products and found «Damp Rid» it had nice reviews and seemed to be easy to figure out. This store only charged $ 3 for that item while walmart charged $ 7.50.
Judge me but i also like walking around home depot. checking out different types of kitchen cabinets or bath tubs whenever i come in.
An employee was happy to help us locate the damp rid and he had a good idea where it was located. Also, everyone we came across said hello and was kind. it was actually surprising. Kudos to home depot. They are doing something right to have so many happy employees. Yesterdays experience is the reason for 4 stars.

Needed to get keys cut so off to Home Depot I went. Someone immediately offered assistance as soon as I walked in the door and directed me to the correct place to get keys cut.
Employee was very fast and pleasant as he cut my keys (which work perfectly in my doors).
Only downside is the parking lot craziness. I felt like I was going to get hit or hit someone else everywhere I turned.

Wow, this place gets railed in some of these reviews, but I actually kinda like this store.
It’s your standard Home Depot in terms of product selection, so there is nothing too notable in that regard. The customer service experiences I’ve had here have actually been mostly positive. Over the last several months, I’ve been going paint crazy in our house, so I’m pretty much on a first name basis with the guys at the Home Depot paint counter (it’s kind of embarrassing that I’m there so much to the point where they know me, but whatever). Anyway, Jamaal and the rest of the paint department staff have always been very helpful, giving me tips and advice on paint color, type, tools, etc. They’re patient with me when I request tons of paint samples (and I know how super annoying that is). Dare I even say that I look forward to getting my paint here?!
As another example, we get our Christmas tree at Home Depot every year, and we’ve always been very pleased with how nice the staff has been in helping us tie it to our car. And just the other day my husband and I were in the plumbing aisle sizing up tools to help us unclog a drain, and an employee walked up to us and asked us if he could help. So nice. In fact, I can only recall one less-​than-​positive experience here, and it was when an employee mis-​cut some wood for us (which we didn’t know until we got it home and it wouldn’t fit in our subfloor). So I guess the service hasn’t been 100% perfect every time I’ve been here, but for a big box home improvement store, I’ve been very pleased overall.
I do hate the parking lot though. Every time we go here, we pretty much count on the fact that someone will almost hit us, either while we’re driving or walking into the store. Also, we have a compact car, but yet it seems like we barely fit in the parking spaces. With such a huge lot available, I’m not sure why they felt the need to make the parking spaces extra small, but it just adds to the craziness of the lot.

I’ve always enjoyed this branch for my home repair needs. It’s quite close and never too busy. The staff have always been nice and helpful. One complaint I have is that the key maker/​machine here seems a bit off. Of the three times I’ve come to make copies of keys, I had to go back again because the first copies wouldn’t fit very well.

Terrible cashiers here
Very rude
This homedepot is doing a terrible job
Never again here

Tried using the online order store pickup with the hopes of increased efficiency. fail.

Fairly mediocre, even by the relatively modest standards of Home Depot. Unfortunately, this is probably the best you’re going to do for hardware in most of Pittsburgh.

Waiting 20 minutes to get one piece of wood cut in an empty store on a Friday afternoon. Priceless!

I made the rookie mistake of going to this Home Depot on a sunny afternoon on a Saturday. Enter pure chaos. For starters, this parking lot is the worst. Small spaces with large trucks squeezing in. Seriously, what were they thinking when they made these micro spaces?
There were people in every which direction aimlessly and some pointedly Cris-​crossing every aisle. I WAS able to ask two different employees for help, but you have to grab them, because they’re busy.
The check-​out was even more insane. Two lanes with actual employees and then the self-​check out, which really shouldn’t even be a thing. You try scanning your own yard stick. Yeah, right.
This particular Home Depot is located just beyond Penn Circle in East Liberty (‘Slibery) and is off a one-​way street. Don’t come here for a relaxing shopping trip. Be prepared for insane parking lot wars and lots of chaos once inside. But if you live in the East End, and need supplies, this is probably your best bet.

Most of the home depots i’ve seen are the same and that includes this one. aisles full of hardware supplies, tools, bathroom accessories and even a small nursery for gardening.
My favorite section is the tool section seeing that I’m a DIY-​er. (Do it yourself) if you didn’t already know that. I enjoy building, maintaining and fixing things in my own home as opposed to hiring a contractor and paying a boat load. I’m best known at the Home Depot in monroeville. I come in there so often a lot of the employees know me just by my dog. Yes my dog, who i have brought into this store several times. They allow pets i’m assuming because i’ve never been asked to leave and I’ve seen others with their pets as well.
That’s the best part about the store is the animal policy and the fact that they offer enough supplies for you to practically build a house. Some things are cost efficient while others are kinda breaking the bank. There not as modern as lowes but they have alot of the same products. I recently built my own in home bar. t’s 8 by 2, a long bar that i (a girl) built by hand. I’m very proud of the work i did. I installed lights and polished it and it has a resin top with ceramic tiles beneath it. It’s a real beauty and i got all the supplies at home depot. Cost me about $ 600 to make but i put it together in 2 months so that’s a plus.
But yea if your in need of some nice plants to go in the kitchen or patio OR you just want to spruce up a few things around the house, then this Mega home repair store is where you ought to be. Between this and lowes its not like you have a choice.

I would rather drive out of my way to another Home Depot than give this location my business.
Employees are unhelpful and the most of them are too busy talking to each other and complaining about their jobs to notice you’re standing there in front of them. Strike that… I’m certain they notice, they just don’t care.
I’m a pretty understanding person, but when this sort of thing happens more than once on the same visit, it’s time to go. There are plenty of HD’s around, seek them out and skip this one (especially if you’re going to have questions)!

I am not a DYI person and I have found in the past my Home Depot experiences in other branches (in the DC area) to be frustrating and exhausting.
This one has been great! Always have been able to find someone to help (unlike in DC). They actually walk you to the item instead of saying, «that’s in Plumbing, not my department.» (unlike in DC). And they seem happy to be at work (unlike in DC).
I have done a lifetime of Home Depot trips in a week, but I would actually shop regularly at this one for cleaning supplies, etc.

We were bopping around on Memorial Day and when we realized Union Pig and Chicken was closed, we needed something else to do so my husband and I ventured over to Home Depot to get some stuff in the Garden area for planting herbs at home.
They had such a large selection, and everything for the most part was easy to find. The staff that was in there seemed quite pleasant too. A+++ as I have been hitting a streak of bad luck in terms of people in customer service lately.
If we have any more needs, we will definitely be back!

I love hardware stores. LOVE. But this Home Depot has disappointed me. The location is great, but the floor staff is unhelpful.
Tonight was a great example of I don’t like the floor staff. My vacuum stopped picking up anything but the largest pieces of dust. After opening her up, I quickly realized I needed a new belt. It was pouring down rain, but I put on my rainboots, grabbed an umbrella, and hoofed it over to ye olé Home Depot. I had to stand over the shoulders of five – yep, I counted five – employees in appliances for a full minute before one of them would help me.
After someone directed me to the vacuum parts, I had two male employees stop by to see if I needed help as I searched for the correct belt. I had the vacuum’s name and number written down, as well as the belt style, and had the actual busted belt with me. Yet, each of these men acted like I was some stupid girl. «Did you unplug the vacuum before you removed the old belt?» one asked me. Duh. I’m not an idiot. The other later asked, «Do you always wear bright yellow rainboots when you’re doing repairs?» and snickered. Look, all I said to both gentlemen was «I’m just looking for the correct style number. But thanks.»
I received similar treatment I stopped by to buy a new set of bits for my drill. «You know drills come in more than one kind, right?» I was asked. And when I needed a new bag of dirt of my cacti, I was question about why I wanted succulent dirt over potting soil. Every time a male employee here approaches me, I’m questioned or given unsolicited advice in a snotty way.
This girl may wear bright yellow rainboots, but I am also the Norm Abram of my family. AKA I’m pretty handy. Oh, and the vacuum works perfectly now.
Shout out goes to the check out attendants, who were SUPER polite. Nice work, ladies.