I was looking for suits for my wedding in July. We worked with Tamber who was extremely helpful in picking out the royal blue suits that we were looking for. She was very helpful and wanted us to get the right combination of colors. Prices were great for suits and I can’t wait to pick up my new suit closer to the date. Highly recommend
Shanna B.
Évaluation du lieu : 2 Pittsburgh, PA
Top Hat is the only wedding vendor that wasn’t a perfect experience for us. This was disappointing because when we had our first consultation with them and picked out our suits, the service was great, and we were excited to support a small business in the area. This changed drastically the day that some of our guys went there to pick up their rentals. I am pretty sure they charged us twice for part of a suit, and would not budge on this, so we are out the seventy dollars I guess. Also, many members of our bridal party waited over two hours that day for service. They should have warned us in advance that the wait could be so long because two of my groomsmen missed our wedding rehearsal because of Top Hat Tuxedo. They also gave the GROOM the wrong size coat for his suit. That is unacceptable in my opinion. One of the salespeople was also rude to my sister. They seem very understaffed for the amount of business that they take on, so I’m not sure I recommend them. However, it sounds like everyone has a terrible experience no matter where they rent tuxedos or suits.