True Collision Centers of Etna

I can not even imagine HOW IN THE WORLD this place has even one five star rating. They cut so many corners after USAA decided they didn’t want to tow our car to our chosen body shop. First, the cover that runs under the car over the transmission and oil pan was cut horizontally so they could access the front of the car all the way to the end leaving maybe a centimeter to keep it together. It was clearly cut because it was a perfect straight line. They didn’t make any attempt to hold it together with anything and when we drove the car away and noticed we took it back only so they could tell us we must have driven over something that did it… ya, we live in the city… paved streets and it was perfectly cut… LIARS. I change the oil on the car so I knew exactly what it looked like before and it was NOT that. Second, they replaced two of the tires and both leak terribly with brand new tires. I am at my dealer now and they have told me the wheels were terrible under the tires as they are remounting them after cleaning. They couldn’t even take the time to mount the tires on the wheels correctly. Third, the driver door panel on the inside was not put back on correctly and doesn’t even line up with the window switches! I recommend if your insurance company has you meet them here for the inspection, DO NOT let them talk you into having the car repaired there. ZERO STARS ACROSS THE BOARD… on to the next site I can find to review this terrible body shop.

Terrific job. Looks like new & done fast. Would never want to return to any body shop, but I’d go here first if I had to.