In His Time Clock Company

This guy lied to my face. He damaged my $ 300 Michael kors watch. All I wanted was a simple sizing if the band. He brought it back out with scratches all over the one side that he removed the links on .
I know he did this because he’s the only one that touched. Horrible customer service. I love how he had john 3:16 all over and claims to be a Christian but he lied to a fellow son of god .
Fortunately it will cost me more In time and money to file a small claims case them watch is worth so I guess I have to take it as a loss .
Not sure how we’ll he is with clock repair but I know I will never return to his shop. And I will spread the word so none of my friends or family go to him.

I would look else where for a clock repair person.
I brought him a Cuckoo Clock with one specific problem he charged me $ 100 to fix it only to get it home with 2 other problems that were not there before I brought it to him. Another $ 120 later it was fixed and when it got home (2 blocks away) it had a 3^rd problem which he finally fixed. at this point I thought it may have been just coincidence until the following:
First a little background:
I have a Howard Miller Grandfather Clock which I bought new in 1981. It was serviced and oiled professionally in 1992. No other service of any kind has been performed since (yes I know that is not proper way to take care of a clock).
It has a — UW03049B –Urgos Movement.
A couple of weeks ago it stopped ticking and despite my efforts to re-​balance and level the clock (I live in California where there was an earthquake recently) it would only tick for a few minutes and then stop.
Please keep in mind as I described the following I am not a clock person of any kind, I don’t know the names of parts, the terminology or the proper phraseology, so please excuse me.
I called the local clock repair shop. The owner is knowledgeable (at least I thought so) and he repaired my cuckoo clock for me in the past. He charged me $ 50.00 for a service call, came to my house, looked at the clock and within in seconds of inspection said the movement was defective and had to be replaced. This is because the Duma-​hickey that connects to the whatch-​a-​ma-​call-​it was a very poor design. There was also a lot of metal on metal wear, he said.
He went on to say that the movement could not be saved and I had to buy a new movement which would be $ 1000 plus $ 200 in labor, he then paused and said that’s if I do it today, because prices are going up! Fortunately for me I do not yield to such sales tactics. So I told him no, paid him the $ 50.00 and as soon as he left went on the Internet.
The first thing I found was I could get a new movement for about $ 704. Also according to the factory, that movement had a life expectancy of about 20 years. Given that without proper maintenance it had lasted for over 30 years I didn’t feel there was anything defective about the movement. So I figured at this point my movement was trashed and I had nothing to lose in trying to fix it myself.
So I went on the Internet again and searched «how to clean a clock movement» and below is the answer that I found”
«Take the movement out of the case. Take it outdoors and wash it down thoroughly with a spray can of brake cleaner from the auto store, spraying it into all the crevices. Dig out around the pivots with a sharpened toothpick, to remove as much crud as possible. Dip an old toothbrush in Coleman fuel and scrub down everything you can reach. Don’t dunk it. Let it dry. Put a toothpick-​dab of light oil on each of the pivots and nowhere else. Drip a few drops into each of the mainspring barrels.»
I thought this sounded too easy and could it possibly work? I knew how brake fluid cleaner worked and could find no flaw in the logic so I thought, why not try! After all, in my mind, the movement was already trash anyway.
So I followed the directions as stated above and was amazed by the amount of gunk and junk I was able to remove from the movement. Now, with all the oil and gunk removed I had to figure out the best way to get the movement re-​oiled. Remembering what clock man said about the metal on mental wear your regular lightweight oil may not be sufficient. So back again I went to the Internet and discovered something called «Nonolube».
According to the advertisements by the various companies Nonolube was more than just an oil. Somehow it had microscopic diamond ball bearings (don’t shoot the messenger I’m just stating what I read) that helped metal on metal friction be greatly reduced. Price for a bottle of this magic potion was $ 16.00 and I figured «What the heck», so I got it. The day it arrived I again when back to the Internet and looked up «how to oil a clock movement» (and have I told you how much I love You-​Tube?). Following the instructions I applied the Nonolube in all the recommended locations.
With all of that accomplished I reassembled the grandfather clock. «Holy mother of God, weapons of mass destruction, it work»!
It is working to this day and keeping perfect time. I’m writing this post so that it may give some other person the confidence to try this cleaning and oiling approach before giving up on the movement.
My total investment was about $ 26.00 and 3 hours of time. I hope this helps.

I am actually thoroughly surprised that this clock shop had such a low rating. I don’t know what others’ experience is, but what I do know is that Chet Dorey does, indeed, present himself well as an honest, Christian man. I took in my grandfather clock for some readjustments and he did it promptly and was reasonably priced as well.
Don’t believe everything you read on the Internet, folks. Some people are just unhappy in general.

Brought a favorite wall clock in for a simple movement replacement a few months ago so I thought I’d bring in a older Seiko wall clock that needed the same thing. Chet did make it clear that with the new American movement he’d have to replace the hands as well. That was ok, chose black hands that would be easier to see, great so far. Work was done the next day, great! I go to pick it up and find that he had to put a piece of wood between the front half and back half of the clock. He also had to add two small pieces of wood under the movement when he mounted it, to accomodate the long shaft of the new movement, thus making it so the cover for the movement compartment couldn’t close. Well the hour hand was slightly bent and blocked the minute hand, so it stopped working. After spending $ 41.60 for this work, decided we probably should have just tossed the clock and bought a new one.
I know it could be argued that I should have taken the clock back to Chet to give him a chance to make things right so I’d be satified; but, here’s my big problem with Chet. Why couldn’t he give me a call and say that he’d have to do all this to make the movement fit? If he had called to tell me about all the modifications he’d have to make to the clock, I would have thanked him for looking at the clock, I would have asked how much I owed him for his time and come and picked up the clock and decided if I wanted to try another repair shop or toss it.
I can’t say if this all happened because Chet didn’t want to lose money on the job, laziness, inexperience, or just plain old POOR JUDGEMENT. Not going back.