Russell S Jones, DDS

I used to love this dentist but they were very rude to me the last time I was there back in 2013. I had been going to them since 2007. Back when I had double coverage I was treated like a queen now that I don’t anymore I was treated way differently. They told me they billed me for nitrous oxide and I clearly said to the receptionist that «I never got billed for nitrous oxide» she then had an attitude and fired back «oh you were billed for it you just didn’t pay for it» EXCUSE ME! So because I didn’t pay for something I didn’t even know I was billed for I had to pay upfront which I was willing to do so there wouldn’t be no misunderstanding. Once I did that I came to the check up dr jones started lecturing me about my teeth and how hard they worked to get my mouth healthy the last time I was there… Excuse me mr. hot shot don’t act like you don’t reap the benefits off my insurance and not only that the money I pay you out of pocket if you don’t like working on teeth don’t practice dentistry. The poor condition of my teeth keeps you living the lavish lifestyle lol anyways I’ll never go back after the way I was treated. Just because people don’t have a lot of money to pay dental bills right away doesn’t mean you should treat them poorly people with fixed incomes are important too. Flat out snobs good riddens.

Seriously, best dentist in the area! He is personable and a great guy! His staff is professional and awesome!

Russ Jones DDS is by far the best dental experience my family and I have ever been to. He and his staff are extremely courteous and go above and beyond for their clients. I’d recommend anyone in the El Dorado County area to experience first hand their professional, family friendly practice. When i was a kid i hated the dentist, I’m not going to lie… but my children leave with smiles on their faces :) thank you again for always doing a great job for my family, hopefully some day i’ll have a smile like you Dr. Jones.
Sincerely,
Timothy Ingles