Ace Oral & Maxillofacial Surgery

Beware — I’m not sure if this office is cheating «only» their clients or if they are also cheating the insurance company as well.
My son was quoted a price but never given anything in writing. VERY strange for an oral surgeon not to give a patient treatment plan. This in itself is standard with a regular dentists. The week of surgery my son was quote a different price for out of pocket, much higher. I then told him we weren’t paying anything without looking at the patient treatment plan. A while later I received an email treatment plan.
The treatment plan was dated that day not the day of consultation — huge red flag. This treatment plan was JUST created. They were double charges for 3 different teeth — $ 1,000 higher than should have been) Apparently they were in such a hurry to make something up that they didn’t proofread their plan. THEN the price in an hour went up $ 2,500 more dollars than my son was quote on the phone.
The way our insurance works is if we go to a dentist in-​network we get charged their standard fee and then we get a discount for being in network. He was have extensive work done and the treatment plan said we would be charged total $ 15,550 — with an oop cost $ 8,486 (they gave us a «discount» and took the max our insurance would pay of $ 2,550 — to come up with this number).
I called our insurance company with the codes Ace provided had them run their numbers with the discounts that we were to get. That total was $ 5,460 and this was BEFORE insurance paid out their $ 2,500 max. Our oop would have been $ 2,960.
When I called to speak with them about this was told they don’t have to discount everything since we will max out the insurance for the year. YES YOU DO! You joined this plan and agreed with the insurance company to provide these services at this rate.
This place is deceiving, changing numbers and taking advantage of people and possibly the insurance company as well. I feel bad for people who aren’t as knowledgeable as I am about insurance — they are completely ripping them off. I am reporting them to everyone and anyone who will listen. STAY AWAY!

I needed an extraction which was covered by my insurance. So, I went to Ace Oral Surgeons.
The dentist wanted me to be sedated via IV so that I «would be comfortable.» Concerned, I asked if anesthesia was completely necessary as I’ve had molars extracted previously & not required anesthesia. And, this wasn’t even a molar or wisdom tooth. To be placed unconscious seemed, to me, not necessary.
My dental plan agreed. They cover everything except the sedation (Why? Because it’s very expensive & often not necessary. Esp. in my case.).
His office staff told me, flat out, that I needed to cough-​up $ 850 immediately, then & there, and consent to the anesthesia before any work would be done. The dentist refused to extract the tooth unless he was getting $ 850 + whatever the insurance’s share.
I said, «bye bye.» Came home & called another doc.
One thing I noticed was how small their office was and that there were no patients. Now, I know why. Unless you’re a fool with lots of money to give away, they will not accept you as one of their patients.

Great place if you want to spend 20 minutes making your appointment, then waiting for 40 minutes before you are greeted And asked to fill out paperwork. And this is just for a consultation. Based on this alone, we won’t use this practice.