Edward Plainfield Outpatient Center

My family and I have been to this ER location several times in the last few years. There’s typically a short wait time. The doctors are good and the nurses are nice. They have all the equipment to do MRI’s, etc. If you need to be admitted they will send you by ambulance to the main Edward Hospital in Naperville. The only issue I have is that they don’t have pediatric doctors, but the regular ER doctors will treat children.

Terrible service at ER terrible pain waited for Dr never came asked for nurse from some cocky arrogant therapist assistant never sent nurse to help me. I walked out wouldn’t suggest to anyone — terrible.

Was put in a room right away at the ER and immediately was triaged by a RN who listened to my problems and got a medical history. Saw a Dr promptly, was given medications and had lab work and was out in 3 hours. Did not feel like I was rushed out of there and I felt like they really cared about how I felt, and how I was feeling when I left, which was way better than when I came in. In short, ER medicine the way it should be — quick but thorough, caring ER team, good medicine.

Excellent service and excellent caring doctors at this Plainfield location. From the moment you walk into the waiting room, which by the way looks like a Hotel lobby, you will have a great experience with everyone you meet. The doctors, nurses and technicians were all kind and made my ER a lot less stressful. I will never go back to my «local» ER. Thank you for your follow up the next day. Unexpected but impressive.

I am finally taking care of ME. Went in for a appointment and everyone was friendly and helpful. More tests to get done but on my way to a better me thanks to the doctors at Edwards.
I have seen Edward hospital/​doctors for YEARS and stuck with them for a reason. :)

If you want to feel worse than when you walked in, this is the place for you. My Dr. had the worst bedside manner, was sarcastic, said he was only an ER doctor and asked me what did I want him to do, then gave mea smug speech about how there are drug seekers. I went in for kidney stone pain. I have a history of them. I didn’t get a gown to change into or any further test. I left, told him where to go, and noticed three of the nurses reading and eating. Stay away.

A week before my wedding, I started having chest pains. On a Sunday night, I became worried after my bad habit of «researching» on WebMd, so my husband took me to the ER.
There was zero wait time. I was checked in at the desk and escorted to a room before I even sat in the waiting area.
The physicians were all very thorough and courteous. And they’re good at dealing with sobbing brides to be:
When I was told that I’d get an IV, I panicked but didn’t say anything. My veins are always difficult to find, and since my husband donates plasma frequently, I’ve seen horrible bruises on him from time to time. They stabbed at me 2 or 3 times (taking care and caution) with no luck. I then became to sob and shake, and my husband had to explain that I was scared of having bruises in a week. The nurse then went to get another guy, and I appreciated that she was honest in telling us, «he’s much better at finding veins.»
They finally wheeled out an ultrasound machine, and instead of looking for a baby, they began to look for a vein. Eventually, they found one.
I was initially told it may be a blood clot, so they ran 2 tests. No blood clot (whew!) but no explanation either. The pain disappeared 2 – 3 days prior to the wedding, so I assume it was panic attack/​stress related. I was a little disappointed the doctors couldn’t hypothesize that one and just sent me home telling me, «if it gets worse, come back.»