Kohl’s

This was my first time visiting Kohl’s and I am not impressed at all! I had two outfits with gift receipts and they would not give me cash back. Then the store was going through a massive reset that I had to trample through. All these associates there and I was looking at pillows and not one person asked if I needed help. And the lower priced pillows were not marked with prices! I have a $ 100 gift card, almost $ 50 in Kohl’s cash from returns that didn’t fit her, and was looking to purchase a glider and the only ones they had were outdoor furniture. And when I tried that one it was wicker it was broke! The only good thing was the checkout lady was really nice! Hence the second star. Even got me a cart that would hold my daughter. But good luck trying to find a cart return. I have never to Kohl’s before and I will never return! I drove an hour for this?! I’m surprised this company is still in business. I guess if you are here specifically for clothes it is okay. Also, my daughter needs diapers not more clothes! She already has plenty if that! They need to get with the times. A person with a baby is way better off going to Target or Walmart! Horrible store! I will be selling my gift card online for one that is more useful!

Wish I can give it half of a star. Very overpriced their return policy is terrible. I return the gift that was $ 90 on the shelf. It was a gift it didn’t come with a gift receipt. They only gave me $ 36 for it and of course that is only in store credit. They have their pants buy one get the other one half off. I figured that I’d only spent $ 20 I really wasn’t paying attention. I figure out the error a week and a half later. Basically I said the girl behind the cashier. Should have mention something about you should go get another pair because they are half off. I I went to customer service. I bought in the receipt and try to explain the situation. But the lady behind the counter would not have nothing to do with it. I told if the girl behind the counter done her job we went to be in a situation and she told me the girl behind the counter did. So she pretty much admitted that Kohl’s policy is to rip you off. Pretty much kohl cash is a trick to get you back in because you think you’re saving money. If it was any good they wouldn’t let it Kohl’s cash expire.

Store is always clean, you can find some good deals on their discount racks, employees are pretty nice

Nice place. The restrooms are always clean. The staff is very friendly. The lines move quick.

My favorite store! Best sales, greatest customer service. Doing most of my Christmas shopping for the kids this season! Great variety of choice

When it comes to Kohl’s stores, they are all pretty much the same. Same layout, same reliable, well-​stocked shelves, and a plethora of clearance merchandise to sort through.
The clothing clearance racks at this store were a mess and positioned so close together that only one person could browse at a time. The majority of it was crap anyway, so I didn’t feel like I missed out.
I’ve had some luck at this location in the past when I couldn’t find my size at the North Plainfield store. Both Plainfield locations are also much better stocked than the always busy Fox Valley store.
During my last visit, there was a Kohl’s cash promotion going on. For every $ 50 spent, you earn $ 10 in Kohl’s cash. I only bought a $ 10 t-​shirt this time around, so no cash. Overall, items are priced higher during these promotions too: photo albums were priced «buy 1, get 1 for a penny,» but the marked price on one photo album was $ 25! These are the same styles of photo albums sold at Hobby Lobby or Homegoods for $ 10. Avoid shopping when Kohl’s cash promotions are going on, you’re likely to overspend!
Aside from the long line at customer service for holiday returns, the cash register line at this store is always really short.

It’s kohl’s… Really need a review? Go in get what you came for and leave as quickly as you came in.
This isn’t Nordstrom or von Maur so don’t expect higher end or some great experience.
I needed a last minute tie that would match my wife’s dress for event we were going to and kohl’s was open and close by. I have a million ties but not the proper color… Ugh. Shoped, bought, and done!
Kohls is what it is… Necessary.

Good deals and sales

is it me or are they severely lacking in the fitting room department? i think there was only one for all the men’s department, so it was kind of a pain to try on jeans since they’re pretty far away.
furthermore, it seems like their prices are higher than i remember… and the quality lower.
however, they were able to dig up a pair of slacks i wanted from the back when they didn’t have my size on the rack. that’s definitely something i like in a business… even if they looked like they were previously returned.