Merlin 200,000 Miles Shop

Great customer service… He cared how you were treated and acted like your business mattered. Got us in on a sale for synthetic oil chg and brakes.

Went there because the Merlin on route 30 told me I needed a new y pipe on my exhaust. I knew that was not true so brought that estimate to this shop. So I went in and did not say anything about other shop. They came in abd said that I needed a new cat for 350. I said I have the receipt for the cat you put on last year. I also asked about my y pipe they said it was fine. So I got my receipt and other estimate oit of my car. After some persistence they would not budge. I said you have fixed broken exhaust pipes before the cat in the past. They persisted that it could not be done. Then I was told I just don’t wave to spend money on my jeep because it is old and has high miles and I just want a cheap fix to keep it running. I said I am holding a receipt for $ 1700. From last Feb. So I will spend money when needed. I left went to a shop on Cass and Scott in Joliet got it fixed for $ 30. They did not care that the other Merlin said I needed a pipe that was fine and did not care that they put on a new cat last Feb as I had put on 40k and per them that is all I should expect from exhaust. Well not be using these shops ever again and not only writing this review I’m posting it on Facebook abd telling all my family and friends that they are rip off artists.