I have frequented the panera on caton farm in Plainfield and have never had a good experience. The food is not prepared as described missing ingredients. Many times beverages such as tea is out and I have been asked to wait 20 minutes for them to make more. Yesterday I witnessed a customer come in to pick up their express order to find out they didn’t have the email order. Management needs to step up and fix this. I’m going to find another location!
Mark S.
Évaluation du lieu : 4 Brookfield, IL
We frequent Panera weekly due to the consistent good food and service. On our visit tonight, we had an issue with the Mac n cheese for the little one, it was under cooked and the noodles were hard. The manager Sarah went above and beyond to rectify the situation. It was one of our best interactions with a manager in a long time. She is a great example of why we go to Panera. Thanks Sarah!!!
Rodney V.
Évaluation du lieu : 4 Joliet, IL
This paneras My favorite. Food is good. Service is good. Good location. the soup is served at eating temp, so don’t wait or it will be cold.
Alex C.
Évaluation du lieu : 2 Plainfield, IL
I’ve been here a few times. Every time I have gone in they don’t have the soup I want. For only have a small selection of soups, if they run out I feel they should make more.
Moe N.
Évaluation du lieu : 3 Plainfield, IL
The soup and sandwiches are good, the roast beef is really fatty and sliced thick, I hate that. But everything else is really good. Expensive though, expect to pay around $ 12-$ 15 for a full sandwich and a cup of soup.
Sally O.
Évaluation du lieu : 1 Plainfield, IL
They are not friendly at all. They never ask for your phone numbet. The service SUCKS. They do not measure up to other restarants in comparison.
John S.
Évaluation du lieu : 3 Plainfield, IL
good clean place with WIFI. Pricey like all of the other chain stores with same name. Food was good, just a little pricey for a half sandwich and bowl of soup. parking is limited
Josh B.
Évaluation du lieu : 4 Joliet, IL
Panera is a great place to stop by for a quick lunch that feels like a homemade meal. It has a mix of soups and sandwiches as well as pasta dishes and pastries. The place is very clean and has a friendly staff. The food was great! They even helped me figure out he wifi since I’m inept. ^_^
Steve S.
Évaluation du lieu : 4 Plainfield, IL
I had a craving for some soup. I went with the tomato in a bread bowl. I have just one question for the Panera people: why do you give me a side of bread when I ordered a bread bowl? Not only that, but since I ordered tomato soup, they added croutons as well(more bread) I’m seriously NOT carbohydrate deficient, I beat anorexia YEARS ago!
Connie W.
Évaluation du lieu : 1 Channahon, IL
I love Panera Bread and I decided to stop in and treat myself to a muffin and a hot tea. It was not busy, one customer in front of me. The cashier took her order and proceded to fill her order(just a bakery item). The cashier then walks right past me to the back ok not happy but figured she would be right back. The cashier then starts chatting at the manager whom at various times looks up front sees me standing there still no acknowledgement from anyone. Now I know they are busy filling to go orders but why couldnt someone acknowledge I was there? I waited five minutes and left. I called the store and talked to Valerie the store manager whom all she could say was I am sorry. No lets make this right no I will talk with the cashier nothing. Really how is that good customer service.
Stet D.
Évaluation du lieu : 4 Near West Side, Chicago, IL
Great food however the lines are a little too long. Most of the staff are friendly.
Pin A.
Évaluation du lieu : 2 Mount Prospect, IL
The food wasn’t bad, but the price for what we received was horrible. We spent $ 28 on two«Specialty» sandwiches and two fountain drinks. The sandwiches themselves were tasty but not nearly worth $ 28. In the future i’d probably go to the jewel across the street and buy fresh baked bread and a variety of meats and cheeses for an entire weeks worth of homemade«specialty» sandwiches for the price of just two at Panera.
Graham S.
Évaluation du lieu : 5 Joliet, IL
My favorite place for bagels! Good service.
Mike S.
Évaluation du lieu : 1 Plainfield, IL
. I hate this location tonight they’re closed an hour early. I’m never coming here again.
John K.
Évaluation du lieu : 4 Lockport, IL
We have been to this location quite a few times. In the early morning sometimes the service is quite slow. The food is always fresh and available. I love the Panera rewards card, it’s a nice little perk and it’s a lot different than the regular drive thru routine.