I thought our printer was completely toast when it stopped working last week after endless paper jams. The printing had been lackluster any way, so I wanted to buy a new one. I’m so glad we didn’t! My boss found PC Closure and had them come out for a super reasonable rate(xerox charges $ 299 for 30 minutes and PC Closure charged us just a one time fee of $ 85 and ONLYIF they could fix it). Kenton was our tech and he was phenomenal. He fixed the jam problem and got the printer to work again but didn’t stop there — he cleaned the entire printer and it prints like new! The colors are so vibrant. I am so so happy with PC Closure. They made my life so much easier. I’d call them with any problem in the future.