Tortilla Flatz Mexican Grill

I got a burrito to go. I’m giving it two stars because the service was fast and friendly. The burrito itself gets maybe a half a star. For one, the beans didn’t seem like they were cooked in la olla. Second, I chose barbacoa as the meat. From my experience as a Mexican and as a frequent guest at many Mexican restaurants, barbacoa is supposed to have a slightly smoky and tender taste. The meat was tender, but it was also flavorless… Lastly, the salsa that came with the burrito also didn’t have any flavor. It wasn’t spicy or remotely seasoned. And I didn’t like the crispy tortilla but that’s just a personal preference, I guess.
I hate to be this harsh, but I came to Tortilla Flatz because I was avoiding going to Chipotle given their recent e. coli scandal… I’m thinking now that I should have just taken the risk…

Tortilla Flatz is a sit-​down restaurant with a bar. We had an early dinner here on a Saturday afternoon. We were the only customers in the restaurant. The restaurant itself was clean and the server was extremely friendly.
The food, however, left a lot to be desired. I ordered guacamole, salsa and shrimp tacos. I wasn’t impressed with anything. It was all pretty bland. The red salsa had a good kick to it, but that was about it. Not what I expected.

A good Chef will taste his food as he prepares it which leads me to assume the chef does not taste the food or can’t taste anything at all. This has to be one of the worse tacos and burritos I have ever had. The beans, rice, meat, lettuce and cheese all blended in together as a great big mush of yuck. Flavorless! You will find more authenticity at a Taco Bell.

The service was okay food was bad. The prices are high. The «warm» chips were stale and tasted like wall paper, Food was very bland. Will not return.

Good. Not great. Not horrible either to be fair. I would go again if I wanted. Mole sauce. Not a big fan of. Anywhere there is mole sauce smothering everything. Makes you wonder. I won’t knock it though. I had a combination with tacos burrito and enchiladas. The steak tacos were good, the chicken burrito was very good and the cheese enchiladas were ok. Again, mole sauce…

The food was just ok. Extremely expensive for mexican restaurant. A cup of orchata $ 3.75 tostada $ 5.00…really. Now you get the picture.

Just okay. The tacos are delicious but the guacamole was pretty bland. I would rather just drive a little further and get better food.

There is a couple good mexican restaurants in the area, but this one is easily the best. Its nothing fancy, but nice enough to eat in if you want and the food is consistantly fantastic. I highly recommend it.

I’ve only moved a handful of times in my life, but there are several key factors that determine our location, such as: Is the dwelling nice? Can I manage the price? Where is the closest Mexican restaurant???
Tortilla Flatz has some negative reviews, though I can’t quite understand them: specifically related to the service. When we walked in, we were greeted, seated right away, and enjoyed friendly and prompt service all night. We were specifically impressed considering that our hostess was our server was our busser was our bartender.
I’m docking a star for one specific reason — no complimentary chips and salsa! In hindsight, I can live with it, because the prices are so reasonable. But increase the prices $.50 and work it in the budget :) That said, we DID order it. We were going to order a large ($ 6) but ordered a $ 3 «small» because we were told we would get free refills. I’m not sure if we ended up with a small OR a large, but it was huge and we def got free refills. Do NOT be scared of the warm salsa. I could drink it. So good! Neither of the spicy salsas are that scary either.
I was so, so intimidated by this menu. It’s large and in charge, but it’s not like I could choose something easily. Everything looked fantastic!
I ended up with the shrimp burrito and was pleasantly surprised. It was crisp like it was pressed, and I loved that. I wasn’t a huge fan of the rice, but the refried beans seemed home cooked. I’ll try the cilantro white rice and black beans next time.
Now I LOVE LOVE LOVE Rito’s (in Aurora off Montgomery), and I read that a reviewer said Rito’s is better. You know what — I wholeheartedly disagree. It’s just different. Rito’s is greasy, unhealthy, rich. Whereas everything we had at Tortilla Flatz was fresh… almost tricking you into thinking it was healthy. Not nearly as greasy. But still delish!
As far as drinks go, margarita costs were average, where as the beer was super cheap ($ 2.50 cheap). I can’t wait to try more off this menu!

Upon my second try here I had a much better experience. The steak tacos are great! But for a little more I would recommend getting a plate where you get a lot more food for around $ 15.

Super fresh great tasting mexican food! The owner is very friendly & knows good service. Have seen this place for years driving by and just happened to stop in the other night. After eating my fish tacos — yummo! — we ended up placing a catering order for mother’s day. Now I don’t have to cook and all the mom’s will enjoy!!!

We are frequent patrons as we have found this to be the best Mexican cuisine in the area. Try the Bistec a la Mexicana. It is fantastic!

So disappointed to give this place a bad review but it’s about time. We always loved going there but I can agree with some of the other commenters. The owner is rude, they close early all the time, and when we tried to get a party catered they never called back. or answered the phone for that matter. The Kevin burrito is epic but you’d be lucky to try it seeing as they close around 7 on a Saturday night these days.

the food is ok. the owner is extremely rude. I was in there to eat on a Thursday night and the waitress told us they were out of rice. We ask can they make some? she said no because they were closing soon. Being hungry and already there we said fine. The burrito does not taste the same without rice. About a month later we tried again on a Friday night. Same thing they were out of rice. That time I said forget it we are going to leave. The waitress told the owner and she said then they leave we heard her from the back room. I was extremely disappointed we love mexican cuisine. However we found a nicer place on rt 59 who has great food.

We’ve been coming here since they opened but the last few times the quality seems to be going down. My Barbacoa tonight had more fat than actual beef, and the enchiladas were positively drowning in red sauce. This was their «last chance» as the service the last few times has been terrible, and once, when we arrived at 8:40 pm (they close at 9:00pm) we were told that they were too busy to serve us since they were preparing for a large catering event the next day. Unfortunately, they’ve now run out of chances and my family has unanimously decided we won’t be back.

The four stars is for the Sangria, the absolute best I’ve ever had and totally different than any Sangria I’ve ever had. The food is good, the items I’ve ordered are acceptable, just haven’t had a stand out. I will keep going back for the Sangria!

Great Mexican spot in Plainfield. Really enjoyed the guacamole, and the taco salad was fantastic. Out of the three tacos we had, the pork and steak were great, however, the barbacoa wasn’t as good. Overall, definitely worth a try and will return!

Best Mexican food in Plainfield!!! The owners are friendly and the food is good. The salsa is unique served warm with cheese on top. If you’re a vegetarian, look no further. The vegetarian burrito is awesome! It’s huge! It’s my husband’s favorite. My favorite is the veggie tacos and the beans are delicious.

Tortilla Flatz fell flat for me.
The restaurant is located in a strip mall on Route 30, just south of 135^th Street. There isn’t much else in the area aside from an Allstate office and a waxing salon, so I wasn’t surprised that when I came in here this evening that the place was empty.
It’s clean, but simple. There was Latin music playing, but not obnoxiously loud. There are paintings of peppers on the walls instead of the typical maracas and sombreros. There’s also a small bar area with some Chicago Cubs décor. The food was just as un-​traditional, but not in a good way.
A chicken chimichanga and a small guacamole set me back $ 15. I brought my food home and was surprised to see that the chimi didn’t come with rice and beans. $ 10 got me a massive chimichanga though. The best part was the crispness of the tortilla and the loads of melty cheese. The rice and beans were actually in the chimichanga, but they were pinto beans, ugh! The chicken itself was dry and lacked any spice or flavor. Then I noticed peas and carrots in it too.
I started dissecting my meal and then tasted lettuce. Warm lettuce is disgusting and does not belong in a hot, fried, chimichanga. It gets slimy and leaves a weird flavor. I only ate half of my chimichanga (barely even that considering I took it apart), and left the other half in the fridge intending to bring it to work for lunch tomorrow. Now I’m just sitting here thinking, «why bother?»
The chips were terrible. They weren’t salted, and they didn’t taste fresh as if they were cooked in old oil (or dispensed from a bag, I couldn’t tell). The guacamole was just okay, there were huge chunks of avocado but it was very limey.
I’m kind of bummed that this little Mexican joint in a strip mall isn’t very good. It seems they have been here awhile, but so far I can’t see how they have made it so long. The food isn’t very good, and it is overpriced. I will continue to get my fast Mexican fix at Burrito Parrilla or even Chipotle nearby.

The burritos we order were some of the best burritos we have ever had. I ordered the Bistec a la Mexicana burrito and my husband ordered the Chimichanga Burrito. We recently moved into the area and were having a hard time finding a really good Mexican restaurant until we tried Tortilla Flatz today. We were really impressed by the service and the quality of the food.
We will be returning again soon :)