North Shore University Hosp – Plainview

ER took a long time to get people in. After they did, I shared an ER room with a violently ill person. These aren’t even a real part of my complaint.
After knowing I was being admitted, they admitted me and left me in the same ER room with the same violently ill man next to me all night long. He at least got an actual bed, where as my 6’3 frame spent the night with my legs hanging over the edge of a gurney. Oh and nobody even gave me a pillow. They told me to roll up a sheet and use that.
Worse yet, they couldn’t find out what the issue was. Come 2 weeks later, I’m in the ER that;‘s located in Stony Brook, NY. They figure out exactly what’s wrong (ruled out by Plainview mind you) and I had thought was wrong in the first place.
I guess things went great for these 5 star reviews, but if you’re not really close to this ER, I’d pick a different one.
Side Bar: The nurses here were pretty great. They were up to their eyes in patients and still remained professional despite taking a while to respond to requests for medicine, etc.

Seems like the bad reviews here were done by some wacky yayhoos. I was an inpatient at this wonderful hospital and here is my thorough review.
ER Staff: personable, hilarious, and warm. Thank you Dr. Lu, nurse Manuel, and nurse Stacy for making me feel comfortable and at ease. Being in the ER alone is intimidating, but I didn’t feel that way. Everyone introduced themselves to me and told me what their role would be in my care.
ER Procedures: I had the benefit of walking in at a particularly slow time. I had literally less than a minute of wait time. The waiting room has charges for all kinds of phones by the way. One of the orderlies told me that Sundays are a hit and miss in terms of busyness. My IV was done well. No problems with finding veins. CAT scan was performed quickly. The technician explained every step and what to expect, which was very helpful to me.
The scan showed that I needed to be admitted. While waiting for a room they started me on antibiotics. I had a severe allergic reaction while I was alone and the nursing staff responded immediately when I called loudly. They fixed the problem quickly and again explained everything that was happening. Thank you, nurse Dan, for heading that response, and again thank you to nurse Stacy for telling me what to expect as it happened. Also I was apparently pressing the wrong button for help. Make sure you know which button is the one for help haha.
When I was admitted I met Dr Yakubov. He is stoic in nature, but the fact that he listened intently to every detail in the back story to why I was there is important. There needs to be more doctors who listen well to their patients in the world.
The nurses and assistants who tended to my care over two days were wonderful. Martha (sooo funny), Pat, Marie, Carole, Virginia, Olga, and Nadia were all great. Monica («the angel») did my ECG so fast and taught me how to avoid blood clots. I also was seen by Jess (medical student) who listened to my entire saga, Dr. Bergman (ENT) who put me and my family even more at ease and who placed an excellent handmade ear wick without pain, Dr. Moore (intern) who saw me for what I think was an asthma attack, and my case manager Jean.
Thank you, Plainview Hospital!

I have always received the best care when going to plainview hospital. Never a long wait, and the staff is amazing. Last Wednesday I had emergency surgery for an ectopic pregnancy. From the triage nurse to the nurses and doctors and the entire staff they we’re wonderful. The ladies in sono were extremely amazing, and helped keep me calm. Surgery went well and everyone was so nice, and took great care of me, keeping my husband updated and being so kind. Thank you to an amazing hospital for being thorough and going above and beyond. The surgical team was amazing and I am healing well.

Easily the best hospital on Long Island. The staff here is unbelievably and only wants you to be comfortable! I came here for severe stomach pains and within five minutes I was in a bed with one nurse putting hot blankets on me while another put on my hospital socks. The Doctors were all fantastic and got me on my way very quickly. I wont go any where else!

Oh my God I have never had such a bad experience with a hospital. My boyfriend was admitted on Friday and we have gotten nothing but different stories from the different Dr’s. The rooms are so small regardless of where you sit or stand your always in someone’s way. And since the 4 day stay here he has had only one nurse that has been nice and caring. All the other nurses have just had an attitude or have not been around when needed. I mean he hits the call button and it takes 15 mins for someone to show up. I mean if his heart stopped or he was not breathing he would be dead. Don’t come here if you can help it.

I’ve unfortunately had the displeasure of visiting Plainview’s ER a few times over the years. The people doing triage are usually curt and almost nasty. However, the last time I was there, I was really impressed. You could tell it was a busy night, by the sounds outside the cubicle they put me in. However, they were quick to see me and the doctor who saw me was really nice. I forget her name, but she had no issue putting in my IV and drawing my blood because she wanted to help out the nurses, who were busy. If you work in healthcare like I do, you’d know how rare it is for a doctor to place IVs and draw blood! She was quick to diagnose the issues I had, and the wait wasn’t as long as most ERs.

Went to this hospital for out patient surgery a few days ago. I will admit that my brushes with this place in the past have been mostly unsatisfactory, but they really have stepped up their game.
The intake person at the desk was very efficient and pleasant. All the nurses were VERY nice, very efficient, and the place itself looked very clean. The policy is that you are taken in approximately 90 minutes before your scheduled surgery in order to be prepped. They were running a bit late on the day I was there, and since I started to get nervous waiting I especially appreciated the nurses talking to me, and trying to calm me. I was treated with kid gloves all the way. The only misstep was they failed to call the person who was designated to pick me up when I was ready. The number was clearly recorded on the form by the intake person, but for some reason the discharging nurse was insisting the designated person was in the building, and kept on paging them.
They called the following day to see how I was doing. I’m definitely impressed. I hope the other areas of the hospital have improved as well.

If I could give 0 stars I would. By far the worst hospital. My Mother-​in-​law was kept in the ER for 27 hours after being admitted for 24 of them. Nobody would tell us anything. Run far away from this place.

Yeah, the shared rooms are small… but its a hospital, not a resort hotel. My father-​in-​law was released yesterday after a 4-​day stay. And before I embark on the craziness ahead with follow-​ups, need to share that the care received at Plainview Hospital /​LIJ was outstanding! A very special thanks to Dr. Liana Wright, DO. A superb doc!

The staff was friendly, courteous, and attentive. I went in with a high fever, an upset stomach, and nausea and vomiting. I arrived around midnight, and was discharged and out by 2:30am feeling much better after being diagnosed with Viral Enteritis and given some fluids. Even the Janitor offered to turn one of the lights off because the room was so bright.

I walked into an ER for kidney infection and the staff here is great. Very professional and friendly. My nurse is amazing. He really knew what he was doing and made me feel so comfortable. Thanks Robert!!!
The only thing is I had to do a CAT scan, blood and urine test but everything came out normal. I still have a migraine and stomach pain all the way to my back and they said everyting came out normal so I can go home.
I mean… hello? I came here for a reason and running through some test doesn’t resolve the problem here. I feel like I wasted my whole day for nothing with no food or drink.
I am home now taking pain killer for my migraine and stomach pain lying on my bed but if it continues I will have to see a specialist who can diagnose my symtoms.

The wound center keeps elderly patients waiting. HORRORABLE HOSPITAL. the state should shut this place down.

Let me start by saying I went there for an x-​ray of my finger to ensure there was no bone fragments in the joint. I was sent there for a reason. I understood the fracture had healed, but I was told x-​rays then more care. So firstly, the RN who met me couldn’t speak English enough to understand me. He couldn’t spell my name — even though THREE people told him how to spell it. Once I was in the holding area, I was treated poorly by the nurse. I heard her talking about my case to the doctor and commenting that there was nothing they could do for me etc etc… NO KIDDING BUT I NEEDED AN X-​RAY! So the doctor comes over, introduces himself and tells me my x-​ray is clear and I need to see a specialist. I should state that my x-​rays had yet to be taken. He hadn’t even looked at my chart. He couldn’t be bothered to help. I listened to them treat a man getting sutures out with the utmost respect but me — like crap. I won’t be going to this hospital if I can avoid it.

i would like to take my time to review plainview hospital. i was admitted on tuesday night to induce my labor, and to be honest when we pulled up to this hospital i was disappointed because i was supposed to deliver in manhasset. and it was tiny and looked run down compared to north shore manhasset.
we walked in and went straight to the admission office. the lady over there wasn’t the nicest person, but after she escorted us to the maternity ward man… things were DIFFERENT. the TLC over here is beyond crazy. and that’s what you need esp. when you’re going through labor. the nurses here genuinely care for your needs, and they are there for you. i was at the hospital for 7 days, 6 nights… and was in labor from tuesday — friday, and even though i was in pain the nurses just made my stay so much easier. in the end i had to get an emergency c-​section, and everyone was so caring…
all of them know your name, and what your situation is, and they try to be as accommodating as possible. it is a small hospital. there’s only 3 labor & delivery rooms, and maybe 12 postpartum rooms but usually it’s not full so they try to give the patient their own rooms. if not there are private rooms available but it’s first come first serve.
at first we were in a «regular» room but we had to share the bathroom so we asked if we can get a private room, and we were transferred that night to a private room. it was much smaller but it was at the end of the hall so it was quiet and we weren’t bothered.
they also have a breakfast buffet every morning from 730 – 830 mon-​fri for you and your significant other which is really tasty. they also give you this «rendezvous dinner» on your last night’s stay which consists of salad, cocktail shrimp, a ny strip steak, and cheesecake for two– which is DELICIOUS! keep in mind that i love food, and their hospital food was pretty good.
i’ve been to manhasset for monitoring and the process was supposed to take 2 hours, but we were literally there for about 7 hours because they were so busy. and we were greeted by different nurses and it was just too hectic. yea manhasset and LIJ have the new renovated maternity ward, but i’d rather have the attention and the special care that i need than staying in a «nice room».
stay at plainview. you won’t regret it.

When you first walk in to the visiting/​waiting area they have a hand sanitizer to create the illusion that it is a clean hospital.
At the desk upon arrival we were greeted by a very nice elderly gentleman and the waiting room was clean and pleasant and there was a gift shop in the lobby. But this is where the pleasantness ends.
We went here during the snow storm and happened to have 2 friends in the ICU. For both patients they did not do the standard basic tests expected of a hospital in their circumstances. One patient was my close friend who was the maid of honor at our wedding.
I have had the misfortune of knowing what to expect from a hospital having been to hospitals in Manhattan and LI. This is my New York hospital/​doctor list.
If you read my reviews you know I am not a fan of LI. However I had a recent hospital visit at St. Frances in LI and I gave it 5 stars so the 3 stars is not because it is on LI it is due to being in my opinion less then great, less than what was expected.
The most I could possibly give this hospital is 3 stars, It seems more like a triage in war times than a modern hospital.
The guy we know in this hospital is a friend of my husband’s. He is still there and it has been a matter of not doing the standard tests. It may be a matter of the hospital thinking they are saving money but it ends up costing them more in the long run by doing unnecessary testing. Now the guy has complications from the tests and procedures they did do. The family believes the procedures were pretty straight forward and should not have had any complications.
As you walk into the ICU and we have been there twice, it smells of poo. I could not stay that long the smell was so bad. I would not want to be the one to have to clean it up. But I know there is someone assigned to do so that obviously was not cleaning the ICU.
My friends life was saved but only after 24 agonizing hours of misdiagnosis. Her stitches look like Dr. Frankenstein put them in. The nurses did not seem to care and did not have pleasant demeanor’s. I understand that it is a university hospital but many of the employees seemed older and should have known better. In other words they were not students.
I would not want someone I care about going to this hospital again. But 3 stars for saving her life.