First, these are current fire fighters inspecting homes. Honestly, just that alone should put your mind at ease a little right? Fire hazards are their life! Helloooooo?!? Secondly, their website was easy! You go on pick a day and can even pay all in less than ten minutes. Thirdly, they are actually priced very competitively and fairly. My friend who just bought a house got her house inspected and paid more with someone else. Finally service, Doug was extremely kind and incredibly nice to work with while still being efficient and thorough. Hubby and I couldn’t meet him on the day due to a work emergency and so he called me the next day to break it all down. My realtor even texted him during my inspection to be sure there weren’t any red flags right now that we should be worried about(because we couldn’t be there) and he kindly responded and replied. All in all, very solid company! Would and will use again in the future!