I have been horribly let down by this practice multiple times and am definitely going elsewhere. The most recent offense was when I requested new birth control to help my PMDD. I was on Reclipsen(given to me by Dr. Bankston) for over a year. So Bankston has the nerve to say«Well that makes sense. What you’re on now can aggravate it». I told her countless times in the years that I’ve been going here that I have PMDD, so why would she prescribe me a birth control for so long KNOWING that it aggravates it??? So all I can do is roll my eyes and ask what else there is. So she starts trying to say«Yaz» is a great birth control. I stop her completely and tell her that I’ve heard nothing but horror stories about it. She assures me that it’s just the competitors making false TV ads. So I go with what she says, since, you know, she’s supposed to be the PROFESSIONAL. I get home and research more because my unease will not cease. There are over 10,000 lawsuits from INDIVIDUALWOMEN against this, the FDA has given them multiple citations for dirty manufacturing plants and horrible ingredients, and more women have DIED from blood clots than any other pill. These are NOT ads from competitors. These are real lawsuits and FDA complaints! I get so angry at her and tell everyone I know and they all tell me that it has been on the news for a long time, and some have personally felt the awful, debilitating side effects from this pill. One of my friends even figured that Bankston is getting paid off by the Yaz industry to try and sell this to her patients. I honestly wouldn’t be surprised. So I call in today demanding I get my regular birth control ordered to my pharmacy, since I am already going to be two days without pills because of this«doctor»! And as usual, the women who answer the phones are nothing but condescending and rude. Everytime I go, there are new employees, telling me that no one lasts long here because they are horrible people. I’ve never had a good experience with the women on the phone. Always sound impatient and angry, no matter the reason for the call. When asked to repeat a question because they talk too quiet, she sighed all irritated and said it back like I was a third grader! Another long term issue I’ve had is that I was told I have HPV in 2014. So I was told to come back every 4 months to get checked out and get a colposcopy done if it still is irregular. I’ve wasted so much time and money doing that all last year, not to mention how much she pushes gardasil, which costs a pretty penny. Then all of a sudden at the last appointment(same appt as above), she says, «Oh yeah. Since you’re under 25, you only come every year and we don’t do colposcopies anymore because of your age». DON’T YOUTHINKTHATINFORMATIONWOULD’VEBEENHELPFULTOME A YEARAGO?! I am so utterly SICK of this place. Everytime I go, I want to cry because of how STRESSFUL and UNPROFESSIONAL the entire office is! Not to even mention the HOURPLUS of waiting every time, no matter what time you get there and no matter what day or how busy. All they do is gab on and on in the back, and could care less how long you have been waiting and that you have a job to go back to! I highly advise you look elsewhere for such important healthcare needs. You will only find disappointment and lies in this office. Don’t believe me? Read all of the other terrible reviews of this place! I can’t even believe they’re still around. Go elsewhere! They ruined my trust and my life last year.
Rachel Z.
Évaluation du lieu : 1 Richardson, TX
Nothing can be more disappointed to visit this place. This morning, I called the healthcare office to make an appointment. The front desk lady was very nice. She asked me some personal information such as my insurance card. I asked whether I need to send a copy to her. She said no. The call only listed few minutes. Finally, appointment was made at 3 pm in the afternoon. 30 minutes before 3 pm, the doctor office called me, telling me that I might not be able keep the appointment since they didn’t get the insurance reference. What’s more, they said it was my responsibility to get the reference. I agree this is the first time I visit the specialist after I came to US, and I should be aware of this issue. However, it is also the doctor office’s fault, since they didn’t inform their patient what to do. What I am very unsatisfied was that they completely push the fault to me, saying that I didn’t give them the copy of the insurance card. I SWEAR that I asked the front desk lady about the copy of my insurance card. And she said she didn’t need. Now they said I didn’t give that to them. If a front desk person could lie to the patient, should I believe what they say about my health condition? If you visit this place, you will go to the forth floor of the Doctor’s building. Before that, please go to the SECOND floor first, then go upstairs. I believe know which place you would like to visit eventually. Rachel, wrote on April 9th, 2015
Juan T.
Évaluation du lieu : 5 Allen, TX
Wife went in for yearly check up, saw Dr. Evans. Very nice doctor, spoke Spanish to converse with my wife which is a huge plus. The meeting didn’t feel rushed at all and we felt we had all our questions answered. Bonus: They have a Quest station inside their office, so blood draws are immediate and without a wait!