BMT Forever Nail & Spa

I never post a review but… I have been to this salon several times and everything was great, however today and one other time I walked very disappointed in my nails both times the salon was very busy. They just rush and don’t care about quality. When I question the shape of my nails. No one offered to fix them. The nexgen power was on my skin around my nails and all they would say is to wait a couple of days and you can pick it off. If I wanted to do my own nails then I would have not wasted my time going there. I guess I will be looking for a new place in the next 2 weeks.
If you are going to use this salon, I would ask if they have a large party scheduled, if they do just walk out… It’s not worth it.

Wonderful place. We tried three other nail salons before landing here at BMT, where we will stay. The staff is sweet, welcoming and professional. The ambiance clean, and pleasing to the eye. The manicures and pedicures always very well done. The best to me is they don’t shy away when they see man feet… LoL. Nothing wrong with having well groomed soft and pretty feet, male or female.

Today was the first time I visited BMT. I must say I was disappointed. First I waited a while to be seen. Then the gentleman that did my manicure did not know how to clip the cuticle nor file my nails. My nails were very uneven. When I asked him to make them all look the same he didn’t seem to understand. Then he attempted to fix them. I told him once again, no good, ge then gave me the file and walked away.
When I told the girl that I was not happy with my manicure she mentioned that the manager was not in. The girl saw that he gave me the file. When I brought that up she said he must of not understood. Then why did he give me the file abd walk away???
The pedicure was ok.
I will not be coming back.

I returned several times for pedicures, but have not been back since last fall. The last pedicure I had there was not very good. The technician did an ok job until it came time to put the polish on. He did a sloppy job. Not sure if he was in a hurry or what, but I could have done a better job with the polish than he did. I had to ask someone else to fix it.

Yep, I got a pedicure. It was the wife’s idea. Felt a bit awkward having this poor young girl drubbing away and these feet, but after awhile I relaxed. She did a good job, no complaints. May need to do this more often…

This place was good I thought. I walked in at 10am for a pedi w/​out an appt and they took me right away. Good thing I came early bc like 10 min later, in walked a bridal party.
I was asked if I wanted something to drink, I requested water n they gave me a bottle of water. I saw that they had wine glasses hanging up… so that’s good to know!
I only soaked my feet for about 5 min when the lady came over and got started. I would’ve liked to have soaked my feet a little longer but that’s ok. The pedi was good the only thing I would have preferred is the foot massage to be a little harder. I’m on my feet all day when I work, so I don’t mind a little pressure.
I’ll certainly be back

Friendly staff. Great service. Slightly more persistent in trying to upsell me on services but not in an annoying way. It was actually effective seeing as how I also got my toes done after my gel manicure.

I made an appointment for 3 pedis for 10:30. They sat us down in the chair, feet in warm water immediately. However, at 11 we were still sitting there. We asked for more water bc it was now cold and about 10 minutes later they finally started. The chairs are awesome and their process is good but the massage was just okay. Nothing spectacular. Overall, I’d go back if in the area, wasn’t in a hurry and just needed my toes done.

I know I should have said something while I was there, but I just now realized how awful the paint job was. Not only that, but I had asked for something I thought was fairly simple, twice. Before the technician painted my nails I had asked for grey polish with purple triangles on top of my big toes. I even provided the polish. He painted them grey, but started to paint over my small toes with the purple. He asked me if I was sure if I wanted that and I corrected him. Then he took off the grey polish on my big toes and just painted them purple. Not what I wanted at all. And when another technician noticed and pointed out it wasn’t what I wanted, he didn’t do anything to correct it. The polish isn’t on even nor only on my nail. Also, the technician was a bit rough on my heels around my Achilles. He seemed pretty distracted. I won’t be coming back.

First time here and I left happy. I did Nexgen nails with gel pedicure. Nothing fancy about the salon. Definitely nothing negative

I scheduled my pedicure for 12:15 … I was put in a chair at 12:20 and sat there until 12:35! If they didn’t have anything available until 12:30 — they should’ve scheduled me for that time instead of having me wait —
Nice people, though. Good prices.

I’m so happy I found this nail salon! It’s clean, sanitary, professional, and have done my nails to my satisfaction each time! The wait time has been no more than 10 mins, open on weekends that makes it easier as I work during the week. I have always been asked for something to drink. I’m can’t say my experience has been bad and love that my nails look great!

I’ve been here twice now and won’t be going back. I was referred by a friend and thought there would be no issues since this is her regular place. But, on both occasions now I’ve had messy nails walking out.
The first time I had gel nails and the second time they urged me to try the NexGen powder nails. Is it too much to ask that if there is polish/​powder on anything but the nail that you go back over and clean it up? With the NexGen nails I was told I had to wait 5 minutes for the polish to dry and after 10 minutes and no one coming back to check on me, I got up to leave. When paying I commented that the nails looked messy and was told that they are supposed to follow up at the end with cuticle oil. Ok. But even after that was done they still didn’t look better.
Sorry, you had two chances.

Don’t bring kids! I don’t know that I will go back we have now been there four times and they are fine but I go out for a mother daughter Mani pedi with my little girl and each time they do them separate even though I ask for them to be at the same time. This leaves my little girl waiting for me. I don’t completely blame the place, some places don’t like kids but if I’m paying for her the same as I pay for myself she shouldn’t be treated poorly. My daughter also had to tell the lady twice she was holding her foot to hard and hurting her to paint her nails. Not a bad place just not for kids

Very uncomfortable experience! I was a walk-​in and perhaps this salon prefers their regular customers because there was an extreme lack of customer service.
I was told about this new nail technique (NexGen) at work and was excited to find a salon with great reviews nearby that offered this service. I went in and asked for NexGen nails. I was seated immediately which was great. I waited a couple of minutes before being asked to move to a different station. No problem!
This was not my first manicure but my first NexGen manicure so I did a bit of research online before I headed out to the nail salon. First, the male manicurist began drilling my nails once he sat down. It didn’t hit me until he’d finished one hand that he never asked me to wash my hands. The NexGen website specifically states «Before beginning the NexGen process, it is important that your client sanitize their hands». He also did not push back the cuticles when he was prepping my nails.
Second, there was no dialogue. The manicurist didn’t bother to introduce himself or say «hi, how are you». He barely asked me direct questions. He took out a box of acrylic nails and started to fit my nails for them until I said no, I am not interested. He gave me a look before packing the nails back in the box. He didn’t want to clip my nails to make them even for some reason. Yes, I know my nails are not super long but they are long enough for clipping and shaping.
Third, he was messy when applying the base coat because there was powder stuck to the skin on my thumbs. I had to ask him twice to remove it. He was NOT gentle in pulling it off. I also didn’t know when he had completed the manicure process. I saw that applied the activator and finishing gel but I was not asked to wash or rinse by hands after he buffed. He told me to wait for 5 minutes. I waited for 10 minutes while he worked on another client. I assumed that he was finished with my manicure so I stood up and headed to the counter to pay. After a minute or so, he came over, wiped down each nail and charged me $ 35.
I was at the salon for about 35 –40 minutes. During that time three customers entered. After each of them were seated, I noticed a young lady asked them if they wanted something to drink and brought them either a bottle water or a glass of wine. I was never asked if I was thirsty, parched, dehydrated or simply in need of a drink after a long day at work. There was even a lady who came from the back asking customers who didn’t already have a beverage if they wanted something to drink. Well, every customer except me. Basically I felt COMPLETELY ignored.
This was the most uncomfortable, unwelcoming and unsanitary experience I have had at a nail salon in my life. I will DEFINITELY not return to this salon. I am praying to God I don’t become a nail horror story because of the lack of following proper sanitation procedures.

Everything I want in a nail salon. Smiling workers, serene atmosphere, excellent nail service (I’ve gone to Ann here), and good prices. A clean salon. They offer a drink (I choose bottled water). I highly recommend the next gen nails. The color doesn’t chip, peel or crack, and mine last 3 weeks.

I was surprised to see the 2 bad reviews from this week. :(I have been getting artificial nails and pedicures in Plano for almost 20 years and BMT has been my salon since they opened in 2012. I can honestly tell you that BMT has by far been the best place I have been too. From the friendly staff, the clean, organized salon, to the quality of work. I am a type A, attention to detail, kind of girl so that is saying a lot! :)
I would suggest that the ladies who had a bad experience go back and talk to Helen (the owner) about your visit and I promise she will make things right. She cares about her customers and you are not just a «pedicure». Businesses can only learn from hearing from customers so then they can make necessary changes to make things better.

BEST salon I’ve been to! I drive from Fort Worth just because they take time to make sure that everything is perfect with my nails. Reasonably priced, great customer service, fast but still perfect.
I can’t say enough great things about this salon! I am a devoted customer and will be as long as they’re up and running!

Very Disappointing!!! I’ve gone here twice and won’t be going back! My first visit was a 4 star experience, I think because I was the only customer there. The second time, I asked for and was charged $ 10 more, for the same mani/​pedi option, but was rushed through in half the time. To make matters worse, I had the same girl do my pedicure both times. My polish was chipping off in big flakes by the end of the night! I didn’t do anything that would cause that to happen! In all my years of getting pedicures (I’m 36) I’ve NEVER had that happen!
The employes were also very chatty among themselves and taking calls on their cell phones which I find rude and disruptive to customers. If I’m paying $ 85 for a mani/​pedi, it should be thorough and I shouldn’t have to wait for my nail tech to take personal calls!

I just happened upon this gem on a Saturday morning. The staff is polite and calm. There’s not a ton of chatter between the employees which helps you relax and listen to the soft instrumental music they are playing.
They have no TVs and the spa is very clean and organized. This helps provide a calm and serene experience.
I usually get a gel pedicure so that it lasts a long time. This means that when it’s time to get a new one the other one must be removed. This is the first place I have been to where they used a dremel tool to facilitate that process to avoid having to oversoak my previous gel pedicure in acetone too long. It made me feel as of better care was being taken to my nails.
And oh my gosh they have the best massage chairs. These are the Human Touch brand ones that are REALLY good.
The owner, Helen, is attentive and polite. She’s engaged and working with clients and her employees appear to be enjoying their work too.
I’ll definitely be back as I’ve not found a relaxing location like this for pedicures without going to a high end spa.