Dr. Chaim is very punctual and the practice itself is very large with other practitioners in it. Dr. Chaim has a PA named Kelly who is super sweet. Dr. Chaim listens and will answer any questions you have. He performed two surgeries and went off without a hitch. Dr. Chaim is not the most personable provider I have encountered, but he gets the job done. Kelly makes up for his less than warm and fuzziness. Dr. Chaim definitely knows his stuff and that matters most to me.