Grand Design Nail & Spa

I will never go back to this place again. The place is clean and nice but their gel manicure didn’t impress me. They didn’t really clean my nails and did my gel manicure really quick. I always get them done at a place in Dallas so I know how it should be done and how long it usually takes. After 3 days my polish started to chip and I was in a hurry that day that I didn’t see that the sides of my nails still had some red polish on them (the previous color I had).

They said I would be helped in 30 min. Waited for 40 min to then they say 20 more min. Don’t come here and waste your time like I wasted mine!

I just walked out of there 5 minutes ago.
There was nobody there when I walked in. Than one of the girls came out of the back and I told her I wanted a full set.
I asked her the price and she said she didn’t know. She said she would ask.
She went in the back and 5 min later an
Older lady came out — Tammy (Chinese)
She seemed pleasant and I told her what I wanted and she said ok. She was in a rush and she was removing my nails very rough and Than while I was my hands were soaking, a lady walked in for eyebrows and Tammy told me to wait and she left went and did her eyebrows. She was very unprofessional and I told her I was in a hurry. When she came back she started telling me she made a mistake and the price was 5.00 more and than 3.00 for something else she said she forgot. I told her that the price she gave me when I saw her was the price I thought I was paying. She told me it would cost 5.00 because she took my nails off and I stood up and looked at her and said I’m leaving. I have no trust in this place. She was dishonest and it was very disturbing. I felt like I was a second hand citizen. She didn’t care about me. I told her previously that I was going to leave a review on Unilocal.She didn’t care but I bet the owner will. Hopefully this review is seen as a positive way to make the necessary corrections so the salon runs smoothly and makes sense
Amen

This is by far the cleanest and most relaxing place I have been to to get a mani pedi. Very well maintained, several spa chairs so u don’t have to wait too long. Monday they Thursday they have 10% off and they do not waste time chattering with each other.
Their attention to detail is amazing! My new fav place!!! Ask for Dustin, he’s simply amazing!

Got a nice relaxing pedicure. Water was warm and the pedicurist took his time and did a good job. The massage was very nice. The chairs were newish and the pedicure area was pretty luxurious. The technicians did not sit there and talk in another language which was nice. This place is much better than Hawaiian Nails Spa. $ 25 for a basic pedicure and they didn’t try to upsell me.

Really nice place! Clean and well designed. They were really fast and efficient! Ask for Dustin — he is really nice. I got the gel manicure and pedicure, but they do all kinds of stuff here!
They have a ton of spa chairs and the wait time is minimal to none because they are so efficient. Again, clean and well kept place.
They have a couple of TVs, and really tasteful stuff playing, so it’s safe for kids :)

I Love this place!!! I was serviced with great hospitality and the work is impeccable. They took time to meet my needs and I can’t be happier! You get a bang for your buck too! They have found a permanent customer!

I’ve been nail salon hopping these last couple of months trying to find the best one for myself. This won’t be on my list of contenders. I was the only customer in the middle of the day, but I felt like the technician was rushing to finish. She filed my nails way too roughly to the point of it almost hurting and once done with a coat of polish, she just told me to go sit to let them dry and went to the back to talk with her coworkers. I felt ignored and once I thought my nails were dry, I got up on my own and had to wait awhile until there was someone to ring me up. Rude service, and only decent quality results. Sorry, I won’t be coming back.

Their pedicure was very relaxing, but the Nail tech did a horrible job when it came to making the nail polish look even on my toes. I also got a gel manicure and it looked horrible!

Excellent! I never get my nails done but felt the need for a full set. Went in with my mother and grandmother and they got us started right away! We all wanted something different, but it wasn’t a problem. So friendly and welcoming and funny. Even though I live in Grand Prairie, I will most certainly drive the 40 minutes to come here. Fair pricing, and a beautiful facility with good music. And some good drink selections too. My mother and grandmother were pleased with their results, as am I.

I was at Costco doing some shopping and wanted to go to a nail salon close by. I had another salon in mind that I wanted to go to but it was all the way in West Plano. UGH should have stuck to my gut.
MLK day was quiet… The salon is pretty big but there was only 2 only customers and 3 techs when I came in. I originally wanted a refill and pedicure. When she gave me the color chart for acrylics… it was sad. It was less than 40 colors. They don’t even have nexgen here. I passed on the refill but decided to do the deluxe pedicure for $ 35. The pedicure was barely passable… I’ve had $ 20 pedicures that were better than here. What’s worse was the paint job! The polish is uneven and already rubbing off. She didn’t even use regular toe separators but toilet paper. Now I’ve experienced this before but if you’re gonna use toilet paper… please do it right. My forth toe was smudged and my lady didn’t even bother to fix it. An older gentlemen just covered it with more polish and didn’t even bother wiping it off and re doing it. It took forever to dry and I had more errands to run…
What a waste of $ 40!

Decent prices and great nail service! $ 30 for gels and $ 15 for regular manicures! They even offer complimentary drinks :)

The place is cute and cozy… I totally get fooled by that. My manicurist was an old Asian guy who didn’t understand/​speak almost no English. One of my nails was broken, he was extremely rude and told me he might not be able to fix it (seriously?) I told him I could have someone else in the spa to do my manicure. He started talking very loud in their language, which I found very rude. Another guy came over and told me he was gonna do it… Fine. So, he did it and he did the WORST manicure I have ever had in my entire life!!! I told him to fix it, with the language barrier (I guess) he played dumb and didn’t do it. I was there almost 2hr and a half, I was pissed, tired and in a rush… The charged me $ 47 just for manicure … Ridiculous! I even showed the guy who charged me the horrible job he did and he just asked me if I was going to pay cash I cc… NEVER AGAIN!!! I will give them –5 stars if this was an option!!!

If your manicurist’s name tag says Lily, RUN. I could have done a better job myself. Sloppiest french manicure I’ve ever seen. She can’t file nails at all and some of my fingernails were obviously crooked. On top of that, the white tips were uneven and uncentered. She also overclipped my cuticles to the point where they were raw and burning, even hours later. I hate to call someone out by name, and I wouldn’t have done so if she hadn’t been downright rude at the end. I asked her to fix the crooked nails three times and each time she played dumb and repeated «your nails is broken». It was your job to fix my nails! Amazingly she just walked over to the couch and started playing games on her phone. I had no choice but to ask the manager if I could come back to have them fixed (I was short on time). He readily agreed so I’m half heartedly giving two stars for that and the upscale looks of the place. Again, I feel bad about calling someone out by name, but she did such a terrible job and had such a bad attitude that prospective customers need to beware.

Went off of the reviews on Unilocal.Everything was beautiful and clean. Everyone was extremely kind, personable and attentive to what I requested. I highly recommend!!!

Michelle is absolutely AMAZING. The quality of work she does is beautiful. I always get so many compliments. Thank you Michelle for always being creative and knowing exactly what will make my week ;)

I used to come here exclusively but the last few times I’ve come I’ve had to wait way too long. I thought I’d give it another try and called ahead to ask how long the wait would be for just a pedi and was told 20 minutes, I said to please put me down and gave my name, I’m on my way. I got there at the correct time and had to wait another 45 minutes to start the pedi. This type of thing happens from time to time, I get it, but that’s why I tried to mediate the issue by calling ahead. My time on the weekends is incredibly limited, and I could have gotten other errands done had I known I’d be waiting so long. I wish they’d staff better for the weekends.
The work itself it usually good, so no real complaints there, I just wish they’d respect their patrons time a bit more.

In the past 2 years I’ve visited a few different nail salons outside of Grand Design due to booking availabilities or distance, and always find myself coming back here, their prices are great for the work they do! I am very particular about my nail shape and designs and I gotta say, they «nail» it every time!

Grand design is such a great place for me to go to relax and have a good laugh with my awesome nail artist Dustin! He’s so great at giving me exactly what I want and so nice and considerate! I always recommend him and the spa to all of my friends. Thanks Dustin for my amazing nails once again! You never disappoint me (:

Love this place! I have been to soo many nail salons and nothing compares to this place. They are extremely nice here and the facility is always beautiful and clean!