Haggard Library

This library is wonderful. It has everything you might wish for.
Almost anything you can read or hear is there. Books, magazines, DVDs, and CDs are on the list. They also sell items too. They have computers if you need one. They will get you interstate books. I once got one from Colorado. I was amazed. Checkout is a breeze with their autosystem.
They tend to you at once, if you have a question. These folks must go to a «Kind and Helpful» school when they study for their vocation.
I have been going to the library for 60 years every where I have been and this is one of the finest I’ve seen.
I will stop now because I could go on for 20 pages easily. Just check it out yourself… pun intended.

I’ve only been here once to pick up something that my usually library (Davis) didn’t have. It seemed a lot bigger than Davis and to have more selection. Parking is definitely much better. I love the Plano library system because I always see various events going on for kids and the whole family. Most, if not all. are free as well. We’ve never been able to try one out, but my neighbor is at pretty much all of them and has nothing but rave reviews. The Plano library online system is really awesome as well, you can reserve items, renew, and more online. Love the convenience!

I love the library anyway.
But this one is light and open.
The staff is helpful.
Parking is good.
The Plano system is great about inter-​library loans and can always get the book I’m looking for.
They have an easy self-​checkout system. Print the receipt so you remember what you took and when it’s due.
Nice high limit on books.
Late fees in DVDs are KILLER.
But most everything can be renewed on line so you can avoid being late.
They also have email notifications to help you remember.

Love this place.
Have been coming here since high school. So much better than Davis library, which has turned into a social gathering place for high school kids who wanna be cool and talk rudely in the lobby. GAHD NO RESPECT…
Anyways, Haggard has a very wide arrangement of books and resources, with a large amount of computer for you to use. There are also several quiet study rooms that you can use as we as a dedicated quiet study area. The Asian books/​videos have all been gathered in this library on the second floor, so if your family happens to enjoy those materials, you will find a comfortable selection upstairs.
The librarians here are also fairly nice. Of course, there CAN be exceptions (just like anywhere else), but for the most part, they do a good job helping you out. You can also print/​scan things, which is awesome.
Overall, I love this library… maybe I’m a nerd? haha

I love the layout of this library, but the people who visit it, not so much.
The library has a lot of resources and events that happen. (From book sales to Pokemon card tournaments.) There are several computers and plenty of places to sit.
The only problem is that people don’t seem to respect the sanctity of libraries anymore. The library has a «quiet zone» study room meant for silence, but careless people go in their with their cellphones on or eat loud bags of chips. Plus, because of this room everyone who is outside of it thinks it is okay to talk on their phones and play things without headphones. Even the librarians have loud conversations at their desks sometimes.
So if you come here, just don’t be afraid to ask (or tell) people to be respectful of the space, or ask a librarian to do it for you. Also, don’t be one of those people. (You’re better than that.)
If I could add one thing, it would be an email that you can email with noise complaints about people in the library to the librarians.

I come to this library at least 3 times a week. I frequently place books on hold and they are always there for me.
The patrons of the library have changed significanly since I first started going there, which is different. I feel out of place as one of the few caucasian customers. Just an observation.
Having small children, I truly appreciate the outside drop off. It has been closed the past few days due to «construction» and I find this frustrating, but am sure it is a temporary obstacle.
The self checkout is fantastic. I can be in and out of there in no time at all.
The staff is always friendly and helpful. I will be moving out of the area soon and Plano library system is something I will most definately miss!

I went here to print a job and their printer misprinted. So as I’m doing a reprint I noticed one of the workers cutting up paper so that other library patrons could use it as scratch paper. So far harmless right? Something told me that this was the same paper that had misprinted my job that I had given to her, the same paper that had my full name, email, and MAILING ADDRESS on it, so I walk back to have a look at it and sure enough, the same paper with ALL my personal information was there. She didn’t bother to even look at what was on it before she recycled it and sat it out as scratch paper for the general public to use.
In addition to that, the wifi here SUCKS! I don’t know where all the money they charge for their «services» is going but it definitely isn’t going towards creating a better experience for library patrons. Today was the last time this library sees ANY of my money.

I cannot speak for the availability of all the research materials/​books necessary for a comprehensive research paper.
However, in terms of the majority of the staff, location, cleanliness and available seating… this library is just right. Friendly and helpful librarians for the most part. If you wish for maximum quiet visit the bottom floor.
They are sometimes closed early or for an extra day added on to a typical holiday… strange compared to other local libraries (ie Dallas etc). I have found myself pulling up to the library on more than a few occasions, along with a number of other visitors, only to find this location closed for some odd reason… as in closed early the day before a holiday, or closed for an «extra» day on top of the typical holiday that schools are out. Strange and inconvenient. Have not found this to be the case with other cities such as Dallas and Richardson.
This library feels like a familiar friend in many ways though, comfortable and predictable with the oddball dysfunctional occurrence now and then (like the rude librarian downstairs in basement who essentially threw a tissue box over to me with a look of sheer irritation on her face when I quietly and nicely asked her if I may have a tissue) that keeps you on your toes.
There is a gentleman librarian downstairs in the basement who is incredibly kind and thoughtful. While there is a woman who I have encountered down there on occasion who is curt, unfriendly and looks like she has been licking a lemon.

Called the library regarding the book drop and they said that’s it’s open ²⁴⁄₇ except on holidays.

This library is large and has lots of material, but the DVDs are all scratched up and its rare I find anything that will play. The library materials are misused and abused. I wish they would put more strict limits on how many things can be checked out at one time, I’ve seen people checking out stacks and stacks of books and movies, all at one time! The library also seems to cater to people from other countries, be aware that most of the people who use this library speak no English at all. The librarians also pressure everyone to use the self-​checkout station, which is annoying. I think self checkout is fine for those who wish to use it, but nobody should be bullied into it.

Got my vote on at the library. I live in Plano and love to visit the library but my one complaint is how is it that a city with the wealth of Plano does not have free wifi in the library?

The only complaint about this library I have is organization of kids events. No matter what activity they have planned for kids, it is always unorganized and too crowded. Take for example Chinese moon festival they had yesterday. On website it says chinese/​english storytime. when story time started, Chinese lady read 3 books in chinese. All american, indian and other families where like «what is going on». I called library the next day and talked to the lady who was reading books. She told me because it was too crowded (like they didn’t know) she didn’t have time to translate. What a disappointment for poor kids who had to sit there for 25 min not understanding a word.
I forgot to mention, the only reason kids (who didn’t understand chinese) waited, because they had craft at the end. Otherwise, they all have left as soon as story time started.

Haggard is a relatively small library in the City of Plano’s chain of libraries. It is clean and efficient but lacks the size to make it truly user-​friendly; most books I search for on the computerized data base seem to always be at Davis, Parr or Schmelpfenig libraries. If you are not in a rush for a book, they will put a hold on the book and have it delivered to Haggard from another branch which usually takes 24 to 48 hours, however this can be a drag if you are in a hurry or in a time crunch.
The kids section of this library is definitely more appropriate for younger children. My daughter is ten and has outgrown their selection and prefers to go to Davis library which is only about 2.5 miles away.

Recently having moved to Plano, I had to check out the local library. It was awesome! Clean, organized, and lots of space. It’s worth a visit from any local residents. I went ahead and signed up for my library card and the desk attendant was super friendly.

Gotta love the library — so peaceful and quiet. If you want to enjoy the afternoon with a good book, why not come to the library? It’s too bad you can’t bring in a cup of coffee or something to munch on (which I like to do a lot).. .but it’s a good thing because it keeps me away from having the munchies and eating too many sweets (hehe)
They also have a great selection of DVDs and books on CD so when you need to be on the road for a drive to Houston or Austin it’s the perfect thing to keep you awake. Pop a CD in the car and you’re all set to go!

Reason for 5-​stars
– Librarians are always so nice and helpful.
– Free book rentals. What’s better than free?
– Free movie rentals. Again, what’s better than free?
– Pretty low late fees. Late fees on books are .25/​day and movies are $ 1/​day. You get to keep your movies for a week and your books for 3 weeks.
I think the best feature is that you can request anything and the library will call/​email you when it is ready for pick-​up. Also, you can access your account on-​line and review your material to avoid late fees.

I spent countless hours here between the ages of 13 and 16. Besides being a nerdy academic kid, and also having librarian-​bent career aspirations, my best friend’s parents were super strict and wouldn’t let her hang out anywhere but the library… once we could drive, we still came here to study, but not just to hang out and check out adolescent boys. Yes, mostly to check out boys, but not solely. Once, at age 14, we got out our house keys, jangled them to make it seem like we were walking «to our car,» and then hid in the parking lot until a cute boy from school left. Sigh, memories.
We got lots of work done here, and the librarians were handy if we needed some reference. Comfy chairs, ample seating, nice lighting, good research materials and a great magazine collection. We thumbed through many a Rolling Stone up in hurr.