I just finished a 1 year unlimited laser package on my lower legs. I went every 4 – 6 weeks and am thrilled with the results. It’s never 100%, and got rid of about 98%. What is left is really thin and soft hair that is barely noticeable and only need to shave that every couple weeks. Highly recommend this salon!
Jomarie M.
Évaluation du lieu : 2 Dallas, TX
Do not go to this location. They have the worst service. I’ve had my appointment changed 5x with out me being notified. I have also been bruised and burned 2X from the velashape by the MANAGER. Worst experience ever! And they are expensive, they only care about making a sale. Very greedy there.
Olen P.
Évaluation du lieu : 1 McKinney, TX
I bought a groupon for laser hair removal. I called first to find out which groupon I needed for my face. They count each part of the face separately. I was told I need to pay for a large area for my face and a small area for my neck. When I made the appt I was told I could only use one Groupon and could pay at the location for additional areas. When I got there, I went to the back where the woman spent less than 1 minute on my face. She zapped my chin nine times, and each cheek once and told me she was done. SERIOUSLY? Less than 1 minute! It was a complete ripoff! I don’t recommend that anyone visit that location. HORRIBLE.
Cristal R.
Évaluation du lieu : 1 Allen, TX
Customer service is extremely poor here. I was rescheduled twice because they forgot there wouldn’t be a technician for my service on the days I was scheduled for and the day before I was to come in they called to see if I could come in earlier and I agreed. They then asked if I could come in even earlier, to which I said no because I couldn’t leave work any earlier than I already was with the new time and received an annoyed sigh response. I left work early to get there at the earlier time and proceeded to wait in the lobby until after my ORIGINAL appointment time. My service results were fine, but the hassle and poor customer service I dealt with will keep me from returning.
Melissa H.
Évaluation du lieu : 1 Plano, TX
I initially went here based on a Groupon. I was pleased so I purchased their Vela shape service. I spent too much money to come out with no results and bruises all over my legs. Very disappointed.
Jennifer D.
Évaluation du lieu : 5 Garland, TX
Fantastic customer service! I saw Kendra and she was terrific– very patient, informative and willing to work with me. The place is beautiful and they offer very competitively priced packages. The Plano location is inside WIllow Bend Mall. I highly recommend Laserium!