Legends Express Carwash

This is the third or fourth time I’ve been here and I am completely impressed with these guys. True customer service and customer orientation. You get the feeling they actually like interacting with the customers, unlike some places where it’s not about the relationship, just the transaction.
Their loyalty program stands out to me for two reasons: First, they provide you with a quality damp towel on your first visit to use in wiping down any and everything – Windows, interior, exterior and tires – and you can exchange it on each visit. Second, once you’re in their system they send you regular email coupons good for the top level wash, which is only $ 18.
Without going into the details suffice it to say that they clearly want their customers to be happy. Kudos to the owner and management for empowering their people to do right by their customers, even going above and beyond expectations. Seriously. There are a couple of other car wash places that are more convenient to my home but this one is definitely worth the drive.

Let me tell you. If you are looking for great customer service and a low cost quality wash, come to this carwash. I spent 4 months deciding which carwash I wanted to go to seeing as my car is new. I didn’t want to risk scratching the paint as I have read so many horror stories of this happening when people go to carwashes. I finally chose Legends based on the reviews it received so far. It way exceeded my expectations.
When I arrived I didn’t know what to do seeing as I had never been to a carwash before in the US. I was immediately greeted by Donald. *Shout out to Donald, you are super awesome! Keep up the good work!*. He was so helpful in explaining the whole process; he even gave me a free wash for my car mats. I paid $ 6 for the standard carwash and I was super impressed by the level of customer service at this establishment. This carwash is 20 minutes away from where I live, but I have no problem frequenting it from now on based on the quality of service I received.
P. s. The FREE vacuums are an added bonus.
Keep up the great job guys!!! Customer service is 5 stars in my book! :-)

$ 6 for a car wash is a pretty good deal if you ask me. I was parked at Central Market and those dang birds made it rain on my car. I was so embarrassed to drive my car around that I had to find a car wash ASAP! Good thing I found Legends just a few blocks away. You drive up to the machine and insert cash/​credit and go through the wash. Easy breezy and out in a flash!

I just got back from a camping trip and decided to get my truck washed here due to the great reviews and the convenient drive. However, my bug guard on the front of my truck broke off which is very disappointing because the guard itself is expensive to replace and they are not responsible for it. Apparently there is a sign that lists the things they are not responsible for, and a bug guard is one. My truck is very clean though and I really like the way it looks now, but I wouldn’t come back just because I don’t want my bug guard to be ripped off again. I would recommend it to anyone who doesn’t own a truck with a bunch of accessories on it. And FREE vacuum!

Excellent car wash with lots of great wash options. Only thing I’d add would be people at the end hand drying your car like at mister car wash. Would definitely recommend this place to others.

I recently purchased a new, black car, and I quickly realized that it exposes dirt very easily. As a result, I needed to find a quality car wash place where I could pay a flat fee every month and wash my car as frequently as possible without having to worry about rain dirtying up my car immediately after a wash. After researching car washes online and speaking with Taylor, I decided to purchase a three month endless pass from Legends.
Legends offers fresh green tea scented towels for cleaning the inside of the car every time you roll through the wash. All you have to do is give them the old towel back and they will hand you a new one. Also, there are free vacuums available for public use.
Without going into specific details, during the first month, an incident occurred that caused some very minor damage to my car that was visible only in direct sunlight (I am a very particular person; I’m sure most people wouldn’t have noticed). I brought this to Taylor’s attention and had cordially requested a refund for the two months remaining of the endless pass that I hadn’t used yet, which I felt was a reasonable request. I was very surprised when Taylor offered to send me to a quality detailing shop to fix the issue at his expense. Taylor was very hands on with facilitating this process. He even offered to pick me up from the detailing shop after I dropped off the car and drive me to work while my car was being perfected! After my car was fixed, he called me the next day to make sure they did a good job with my car.
Excellent customer service is becoming increasingly rare (almost non-​existent) these days, and I’m just so thankful for Taylor and Legends for going above and beyond to ensure their customers are taken care of. I highly recommend this car wash without any reservations and am confident that everyone will be blown away by their exceptional customer service. This is quite possibly the best customer service experience I’ve ever had.

Best service and professionalism you will find anywhere. Couldn’t ask for a more positive experience from the Manager Ian and the new staff member Trey. Seriously when is the last time you knew the name of who took care of your car? This place is worth remembering, I won’t go anywhere else.

I had about the best experience anyone could ever have locking their keys, phone, purse, money, and even water in the car at this car wash. This could have easily been a messy disaster. I can’t believe going to a car wash saved me as much as going to this one did, even on a personal safety level. I’d shut my car doors for about 10 minutes to vacuum my mat after getting a really great car wash. Unbeknownst to me, my car has a safety feature where it automatically locks the doors after 5 – 10 minutes. I went inside the car wash office desperate to call pretty much the only number I had memorized, 1−800-Esurance (my roadside assistance). I’ve only locked my keys in my car twice in my life, so I was pretty embarrassed. Taylor Inman was inside, and was extremely nice about it. Rather than incapacitate the business phone, he let me use his own personal cell phone and run down his battery for what ended up being 1.25 hours! (It took Esurance forever to find someone to dispatch.) As he handed his phone to me, he missed a phone call. I offered to give it back before I dialed Esurance, but he said he’d check just it later. He didn’t complain, rush me, or even ask how much longer it would be. A guy named Ian intuitively came in and turned on the A/​C to make it colder inside, just to be sure I was comfortable while I was using Taylor’s phone. Good catch Ian, thanks!
Esurance said it would be about an hour until the locksmith could get there. I was perfectly content to sit and ponder the universe for that hour, but Taylor wasn’t going to have that. He brought his own personal Kindle, and set me up to watch Game of Thrones on his own personal account probably using data off his own personal data plan. I was sitting behind the large glass windows in the direct path of the sunlight. Although I didn’t mention the fact I was about to catch fire like an ant under a magnifying glass, he intuitively figured it out and moved a large advertisement sign between me and the sun. Furthermore, as if that wasn’t enough, I was floored when he came in with a free chilled bottled water and gave it to me. The entire time I was there, this guy kept insanely busy. He was one of the most energetic people I’ve ever seen, scurrying around cleaning, organizing, and making everything perfect. Customers came in with strange picky demands, and he’d accommodate every single one of them with a perky upbeat smile on his face.
Thanks Taylor for trusting me enough to leave me sitting there with your Kindle, and for letting me run down your battery, for blocking the sun, for the water, and for turning what could have been a terrible situation into a really nice day. You are just an amazingly genuine nice guy. Oh, and I hadn’t had a car wash in at least 9 months. The express wash did a great job getting every speck of dirt off, and the hot wax made it look brand new. Also, I’ve been to other car washes, but these vacuums are the easiest ones I’ve ever used. They’re very ergonomic and easy to maneuver. You guys have a customer for life. I’ll be posting this everywhere, because I want you to stay in business FOREVER!

Free vacuum always good, I like it! And sometime you can get coupon, however, I just one.

Fast in and out. Reasonable prices for all the services provided. Free vacuums were a plus.

I love the customer service, speed, and how clean the wash is! It doesn’t smell like musty old fart like other auto car washes do.

easy peasy way to get your car washed. I thought it would take awhile since there were 4 cars in front of me, but it took 5 minutes at the most. Left my car clean and shiny, and bonus for the free vacuums to get my dog’s hair out of the backseat. I paid 10 but next time I might try the $ 6 wash to see if it does as good a job.

I REALLY like this car wash. I got the cheapest one you an get (which was 6 $) and it really got my car clean and let me tell you… It was extremely dirty. Anyway so I pull up and there was a guy waiting to help me with the do it yourself machine so that was nice and he was very nice and inviting and they also have free vacuums. Really new and really nice! Go go go!

Vacuums are insanely powerful and FREE… even if you don’t buy a wash. I’ve been twice and both times I was greeted and treated very well. It’s not the closest or most convenient car wash for me but I will go out of my way to visit this place from now on.

Clean & friendly… very thorough wash. Bonus is that it doesn’t bend my front license plates.

Clean, quick, reliable, efficient and effective. Good value. Staff are always top-​notch. I challenge you to find a better car wash experience for the price.

Thanks to Legends, the bar has been raised for car washes everywhere. I was reviewing the wash options in my car when the General Manager (Ian) was quick to walk over and explain what all they offered. He was friendly and thorough, and offered a complimentary wash as this was my first visit. The wash itself was by far the best automatic wash I’ve been in. Bug splatter fully removed, and not a single drop of water residue after exiting (Most places leave a streak and spots behind, despite claiming «spot free»). I will definitely be signing up for a monthly package with this location and will transition to the Frisco location when it is built this summer.

Best express carwash I’ve been to in recent memory. The physical car wash is much longer than most and has a great 2 stage drying process I’ve never seen before. At other places my car will come out with quite a few spots and streaks from water drying, but not here.

Clean, and it had two different workers walking around helping people.
Free vaccuums! I didn’t even have to buy the car wash (it was raining.)
Worked great and was really happy to find a clean place where I can come
detail my car on a sunnier day.

I came in today because they were doing a fundraiser for a high school swim team and were offering free car washes during their grand opening. They said the normal price for this car wash I received was $ 18. You just go thru an auto car wash system, and then you vacuum the car yourself. For the wash I got I hope it’s really not originally priced for $ 18 because I could get the same thing for $ 5 locally or pay double and get someone to clean inside and out and vacuum instead of me doing the work. I am glad they helped by doing the fundraiser but I know I won’t come back to pay $ 18 for that car wash, sorry!