Solid neighborhood tanning spot. Early on the staff here was horrible and there were constant issues. I will say that Palm Beach is very active on social media. They listen when you voice concerns. That said this place is much improved. It’s never overly busy so wait times are low. The beds now are really good if you pay a bit for level gold and up. The lower beds don’t get bulbs changed out as much. Palm beach has a good rewards program and offer great specials and deals. Wait to spend $ 300 on some lotion until at least you can get another at half off lol.
Stephani K.
Évaluation du lieu : 1 Plano, TX
Had s few good experiences but this last one is why I am hesitant to do business with places. Made a purchase and return to use them and discover that they expired. Dishonesty in sales is a big no. You must tell people up front what they are purchasing. In addition, don’t tell the customer that a manager might be able to help me. Solve the problem. If you can’t at that moment, then take a name and number, pass it to manager to be taken care of. They will not get my business again.
Devan N.
Évaluation du lieu : 1 Plano, TX
The so called manager of the store was very unhelpful when I came in I have been a customer spending 60 plus a month for almost 2 years. She just had no desire to help me out. I will be taking my money elsewhere from now on. And will be telling everyone I know to NEVER go to Palm Beach again.
Heather H.
Évaluation du lieu : 5 Plano, TX
What a great store! I just moved to northwest Plano from the Midwest(a different PBT«market» that has to be entered into the computer when I check in to tan here) and had been going to the Frisco location because it’s closest to my house. This week I decided to tan at Legacy Village on the way home from my gym in southeast Plano, and thank goodness I did! What a world of difference from one location to another. I didn’t even know what I was missing in Frisco! A few highlights of the Legacy location versus the Frisco store include new beds with fully functioning buttons(older looking beds with worn through, illegible buttons in Frisco), and the very friendly Taylor and Casey, ready and willing to get my membership changed over to the Dallas market(on two separate occasions in Frisco, the front desk person told me I’d have to call and change it myself because it would be easier than them doing it). I highly recommend this location, even if it’s a bit out of the way.
Katy M.
Évaluation du lieu : 5 Frisco, TX
I drove across town to this location to avoid the Frisco location that is within walking distance of me. Overall the two ladies at the from were friendly, didn’t try to sell me on lotion at all, and sent me right away to the correct level bed. The room, bed, and towel all looked very clean! Such a relief from my last experience at the other location! Why can’t I get this experience at every location??? Thank you, to the independence location Palm beach Tan team for salvaging a long time customer!
Kelli N.
Évaluation du lieu : 5 Frisco, TX
The manager(Colby I believe), was extremely helpful towards me when dealing with an issue with the Frisco location(beware of the Frisco location-go to this one instead if it’s relatively close to you). The VersaSpa worked well, but the kindness and excellent customer service by the manager warrants the 5 star review.
Mellany F.
Évaluation du lieu : 4 Dallas, TX
I was welcomed as soon as I came in the door with no appointment. Syndey was very professional, polite, and very informative to how the beds work and what the cost would be. The place is clean, wasn’t pressured to sign up for membership(I really appreciate that) and had no hesitation in trying it out. Level 5 seems better to use than the Level 1. There’s plenty of parking and served my needs in getting my tan. Yay… no lines and getting ready for summer!
Amanda s.
Évaluation du lieu : 3 McKinney, TX
It’s okay. The beds aren’t very exciting, the parking usually sucks and every time you go you get the«hard sell» on the lotion– even when you just bought some. On a positive note there’s almost never a wait and it’s always clean.