Rude Owners They do not service just any power equipment. They won’t work on «Big Box» brands like Homelite… I took my 5 year old Homelite chainsaw in for service-chain sharpening and cleaning. After waiting in line and asking them to service my saw… at I was told rudely by Glenn(owner?) after looking at my chainsaw«that I actually did not have a chain saw… because what I owned was not a Stihl» He said what I owned was«only good enough to store in the garage and to lend it to someone to use… because it wasn’t a real chain saw»!!! By the way I cleared a 25 foot tall live oak last month with my «not a chainsaw» Do not ever go to Plano Power Equipment it is not worth your time… unless you have patience and a thick skin for insulting people.
Lorrina T.
Évaluation du lieu : 1 Colorado Springs, CO
Epically horrible! Service /parts department sucked! Doesn’t even deserve a 1 star! More like several negative stars!
David G.
Évaluation du lieu : 5 Franklin, TN
If you want to be treated right then go to Plano Power Equipment. I have ordered service parts for my Honda HRX217K2HMA twice now with excellent results. If you have questions or want to add something to an online order they just do the right thing and do what needs to be done to insure that the customer is satisfied.
Jon M.
Évaluation du lieu : 2 Mesquite, TX
Pros: * They have the parts * What parts they don’t have, they can order quickly * Knowledgeable staff Cons: * Unfriendly, rude, and standoffish staff * Seem to treat commercial customers with preference over the individual * Hard to get in and out of parking lot. If I can avoid coming back I will do to the poor service and rude behavior of counter employees.
Phillip N.
Évaluation du lieu : 5 McKinney, TX
I love this place. The people that work here are awesome and go out of their way to help you. I come here to get my power generator maintained on a yearly basis for tailgating but they are very friendly. They have a great selection of Honda power products… and I think the prices are reasonable. I would recommend this place definitely for anyone
Daniel K.
Évaluation du lieu : 5 Plano, TX
This place is great! They have a very knowledgeable staff who have many years of experience working with landscaping equipment. They perform excellent service at a reasonable price. I think the fact that many contractors bring their equipment here for maintenance is a good indicator of the value they provide the community. I highly recommend coming here if you need help making decisions about what kind of equipment to buy or even how best to maintain equipment you already own. I very much regret all my equipment purchases at Home Depot over the years. I wish I had discovered Plano Power Equipment much sooner and saved myself the trouble /cost of purchasing either the wrong equipment or shoddy equipment that quickly wears out.